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Phillips Buick GMC - Service Center
Fruitland Park, FL
1,049 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,049 Reviews of Phillips Buick GMC - Service Center
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December 26, 2024
This dealership doesn’t necessarily use the appointment scheduler but treats the clients on a first come first serve basis. My service was around the holidays and I understand that is a busy time but the a scheduler but treats the clients on a first come first serve basis. My service was around the holidays and I understand that is a busy time but the advisor wasn’t very “present” for my questions. The staff was professional though. Due to our RV travels, we have been to ~15 GMC dealerships in the country and the cost here was higher than normal. More
by irv
Verified CustomerEmployees Worked With
December 26, 2024
Today I returned to Buick and got everything fixed. Great experience. 12/26/24, Very pleased. Great experience. 12/26/24, Very pleased. More
by lavera114
Employees Worked With
December 24, 2024
Great service for a small problem that I thought was bigger than it was. Under warranty too! They even had someone (Rick) to take me home and then pick me up when my car was ready. Service writer (Zach) bigger than it was. Under warranty too! They even had someone (Rick) to take me home and then pick me up when my car was ready. Service writer (Zach) was friendly and professional. More
by Kris0526
Employees Worked With
December 23, 2024
This was my 1st visit. Did not know the process or procedures. Sat in waiting room over 4 hours, watching people come and go. Watch technicians come in and review the work Did not know the process or procedures. Sat in waiting room over 4 hours, watching people come and go. Watch technicians come in and review the work done with the customers. I was the last one in the waiting room, all of a sudden, I hear my name over the speaker system. Please come to the cashiers office. 2nd visit was not not much better. . More
by fblasing
Employees Worked With
December 21, 2024
Gave us a good estimate and came in under the estimate with the final bill. with the final bill. More
by rpe1226
December 20, 2024
Tech did not follow the instructions on what was listed as being wrong with the new truck phone charger, so I have to return it again after the holiday to be fixed. as being wrong with the new truck phone charger, so I have to return it again after the holiday to be fixed. More
by THE_SLEETES
Employees Worked With
December 19, 2024
Worst customer service available, knowingly sold us a lemon. Would never return back our phone calls and did not help remediate our dissatisfaction. Will never recommend this place to anyone. lemon. Would never return back our phone calls and did not help remediate our dissatisfaction. Will never recommend this place to anyone. More
by Timmmay06
Employees Worked With
Nick Sales
December 19, 2024
First time at Phillips dealership and the service was quick and friendly. I’ll be back. quick and friendly. I’ll be back. More
by ChevyGirl
December 19, 2024
Very pleased with the staff explaining to me the situation with the battery/electrical issues. Appears they corrected the issue. situation with the battery/electrical issues. Appears they corrected the issue. More
by Grobb
Employees Worked With
Other Employees :
The mechanic (foot his name-tall black fellow. Very impressed. THANKS
December 19, 2024
I've have done business with Phillips for over 30 years and need I say more..... and need I say more..... More
by PSmallwood1
