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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.5
929 Reviews

929 Reviews of Phillips Buick GMC - Service Center

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December 21, 2024

Gave us a good estimate and came in under the estimate with the final bill. More

by rpe1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2024

Tech did not follow the instructions on what was listed as being wrong with the new truck phone charger, so I have to return it again after the holiday to be fixed. More

by THE_SLEETES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

First time at Phillips dealership and the service was quick and friendly. I’ll be back. More

by ChevyGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiley
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Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first experience at Phillips Buick GMC was quick and friendly. We look forward to welcoming you back soon for your next visit! Sincerely, the Team at Phillips Buick GMC

December 19, 2024

Worst customer service available, knowingly sold us a lemon. Would never return back our phone calls and did not help remediate our dissatisfaction. Will never recommend this place to anyone. More

by Timmmay06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Sales
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Dec 20, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. At Phillips Buick GMC, we strive to maintain high standards and ensure all our customers are satisfied. Your feedback is important to us, and we appreciate you bringing this to our attention. Sincerely, the Team at Phillips Buick GMC

December 19, 2024

Part came from Michigan in on time and work was done in a timely manner More

by ANNBREARLEY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your positive review, Ann! We're glad to hear that your part arrived on time and the work was completed promptly. Your satisfaction is important to us at Phillips Buick GMC. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

December 19, 2024

Very pleased with the staff explaining to me the situation with the battery/electrical issues. Appears they corrected the issue. More

by Grobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic (foot his name-tall black fellow. Very impressed. THANKS
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Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your feedback! We are delighted to hear that our staff at Phillips Buick GMC was able to explain the battery and electrical issues clearly and that the problem has been resolved. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 19, 2024

I've have done business with Phillips for over 30 years and need I say more..... More

by PSmallwood1
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your long-standing support and for choosing Phillips Buick GMC for over 30 years! We truly appreciate your trust in us and look forward to continuing to serve you in the future. Don’t hesitate to visit us again! Sincerely, the Team at Phillips Buick GMC

December 18, 2024

Kiley was great! Service was on the spot! Dealership was clean and bright! Good job! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review, Larry! We're thrilled to hear that Kiley provided great service and that you found our dealership clean and bright. Your kind words motivate us to keep delivering exceptional experiences at Phillips Buick GMC. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

December 18, 2024

They are very helpful. Fixed my car swiftly and helped me fix my seat adjustment. More

by jancampioni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We’re glad to hear that you found Phillips Buick GMC helpful and that we were able to fix your car swiftly. We're always here to assist you with any adjustments you need. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

December 15, 2024

Good experience knowledge personnel Curtis and friendly fixed my vehicle in a timely fashion excellent More

by mills_norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Phillips Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a good experience with our knowledgeable personnel and that Curtis provided you with friendly and timely service at Phillips Buick GMC. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

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