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Phillips Buick GMC

Fruitland Park, FL

4.6
2,461 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,461 reviews

December 14, 2024

They said my smog sensor in the tail pipe was bad and needed to be replaced. I agreed so in removing the bad one they destroyed the (bung) the fitting it was installed in. I ordered one and delivered it More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the smog sensor installation and the issues with the bung fitting. Your feedback is crucial for us to improve our services at Phillips Buick GMC. We would appreciate the opportunity to discuss this further and see how we can assist you. Please feel free to reach out to us directly. Thank you again for your input. Sincerely, the Team at Phillips Buick GMC

December 14, 2024

Fred has always been great but unfortunately wasn't there that day. He did do a lot of work on his day off and passed us to Ronny the day of in which Ronny was a good guy as well, very polite, respectful and More

by david.varnum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Phillips Buick GMC responded

Thank you, David, for sharing your detailed experience. We appreciate your loyalty as a return customer and your kind words about Fred and Ronny. Your feedback regarding the finance process is valued, and we understand that it can be frustrating. At Phillips Buick GMC, we strive to ensure our customers receive the best possible service and financing options. We encourage you to reach out to us directly so we can address your concerns and work towards a better experience in the future. We hope to assist you again soon in your search for a new truck! Take care. Sincerely, the Team at Phillips Buick GMC

December 13, 2024

I arrived with my daughter unsure we would be able to leave with a car, but Ed in Sales and Brandon in Financing did a great job helping us find the perfect car for us that we can afford. We could not be More

by crperkins1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in Financing
Dec 14, 2024 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that Ed and Brandon were able to assist you and your daughter in finding the perfect car at Phillips Buick GMC. Your recommendation means a lot to us. We look forward to welcoming you back in the future! Sincerely, the Team at Phillips Buick GMC

December 13, 2024

Great GMC dealership close to home that has a nice lot and show room - personable employees especially Jim in service 😊 More

by helomaverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Phillips Buick GMC responded

Thank you for taking the time to share your experience with Phillips Buick GMC! We’re glad to hear that you found our dealership convenient and enjoyed our facilities. It’s also wonderful to know that our employees, especially Jim, made a positive impact during your visit. We look forward to welcoming you back soon! Sincerely, the Team at Phillips Buick GMC

December 13, 2024

We feel we are treated fairly there. We feel they have an interest in our truck, to keep it running smoothly. More

by JAMESDLEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you feel treated fairly at Phillips Buick GMC and appreciate our commitment to keeping your truck running smoothly. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

December 13, 2024

I have worked with Jim since I moved here. He is a good man who has helped me understand my car issues when something isn't right. More

by S.MORDENTI51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who ran me home when you needed my car for a longer period of time.
Dec 14, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We’re glad to hear that Jim has been able to assist you with your car issues and provide clarity. At Phillips Buick GMC, our goal is to ensure our customers feel supported and informed. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

December 12, 2024

Great experience with very courteous people. No hassle and delivered everything promised. Would highly recommend Phillips Buick GMC for your car needs. More

by twiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear you had a great experience with our team at Phillips Buick GMC. We always strive to deliver on our promises and provide courteous service. Your recommendation means a lot to us, and we look forward to assisting you with any future car needs! Sincerely, the Team at Phillips Buick GMC

December 12, 2024

Buzz is the best salesman. Very nice to work with. Always been great to us. Happy Holidays !! More

by Bobanddoriswells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Dec 13, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've had a great experience with our salesman and appreciate your kind words. At Phillips Buick GMC, we strive to provide excellent service, and it's always rewarding to know we're meeting that goal. Happy Holidays to you as well, and we look forward to assisting you again soon! Sincerely, the Team at Phillips Buick GMC

December 12, 2024

It’s to much money for the service and I like 👍 you but say to much money for a disable veteran like me More

by Sabater1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiley Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Phillips Buick GMC responded

Thank you for sharing your feedback with us. We understand your concerns regarding pricing. At Phillips Buick GMC, we strive to offer competitive rates and high-quality service. We appreciate your business and invite you to contact us directly. We value your service and would be happy to explore options that best meet your needs. Sincerely, the Team at Phillips Buick GMC

December 11, 2024

Nice dealer, took care of my warranty work before the end warranty. Like the first come scheduling. More

by Oracle
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We're glad to hear that we could assist you with your warranty work at Phillips Buick GMC before it expired. We appreciate your feedback on our first-come scheduling, as we strive to make the process as smooth as possible. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

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