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Phillips Buick GMC

Fruitland Park, FL

4.7
2,264 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,264 reviews

September 19, 2024

Second trip for a leaking sun roof First - clogged drain???? Second - no leaks found The next rain should tell More

by Chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with Phillips Buick GMC. We appreciate you bringing your concerns about the leaking sunroof to our attention. It's important for us to ensure your vehicle is in top shape. If you have any further questions or need assistance, please do not hesitate to reach out. We value your feedback and are here to help! Sincerely, the Team at Phillips Buick GMC

September 19, 2024

Buzz and Phillips were great to work with. This is our 2 car bought from Buzz. He is up front and straight forward great to do business. Understood our situation and price range looking for an More

by michellemitman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Phillips Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about Buzz and the positive experience you had at Phillips Buick GMC. It’s wonderful to hear that he made the process easy and straightforward for you. We look forward to assisting you with any future vehicle needs. Safe travels in your new car! Sincerely, the Team at Phillips Buick GMC

September 16, 2024

No problem scheduling to bring my truck in Found out about warranty work Reported a leak In sunroof passenger side cleaned drain? - still leaks. More

by Chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We're glad to hear that scheduling your truck for service was hassle-free. We understand your concern regarding the ongoing leak in your sunroof, and we appreciate you bringing this to our attention. Please feel free to contact Phillips Buick GMC directly so we can address this issue for you promptly. Your feedback is valuable in helping us maintain our standards. We look forward to assisting you further! Sincerely, the Team at Phillips Buick GMC

September 14, 2024

Cesar made my buying experience quick and painless. Cesar did a fabulous job! I would recommend him to anyone looking to buy a vehicle. Great guy! More

by tagliavore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar
Sep 17, 2024 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that Cesar made your buying experience quick and painless. We truly appreciate your recommendation and look forward to welcoming you back to Phillips Buick GMC for your future vehicle needs. Enjoy your new ride! Sincerely, the Team at Phillips Buick GMC

September 14, 2024

Knowledgeable employees and willing to work with you to get a deal done. No pressure attitude. More

by rafikipl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Songer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Phillips Buick GMC responded

Thank you, we truly appreciate your feedback! We're glad to hear that you experienced our knowledgeable staff and a no-pressure environment. At Phillips Buick GMC, we strive to create a positive and accommodating experience for all our customers. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

September 14, 2024

Car was in very good condition. Dealer should advertise all the packages included in the vehicle More

by bianchi.luciano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Phillips Buick GMC responded

Thank you for your feedback. We're glad to hear that you found the car in very good condition. We appreciate your suggestion about advertising all the included packages, as we always strive to improve our communication. If you have any further thoughts or questions, please feel free to reach out to us at Phillips Buick GMC. We look forward to assisting you again. Sincerely, the Team at Phillips Buick GMC

September 13, 2024

I arrived early and was taken in immediately. The service gentleman was very friendly and helpful. The car was serviced and I was called to pick up. The price was fantastic. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review, Allen! We’re thrilled to hear that you had a positive experience at Phillips Buick GMC. Our team strives to provide friendly and efficient service, and it’s great to know that we met your expectations. We appreciate your feedback on the pricing as well. We look forward to seeing you again for your next service visit! Sincerely, the Team at Phillips Buick GMC

September 13, 2024

STAY AWAY from this service department! I brought my vehicle in for service on the 29th of August and it literally sat for over a week and they did NOTHING. I was in a rental car during thi More

by tctransport23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience. We appreciate the time you took to detail the issues you faced during your service visit at Phillips Buick GMC. We understand the frustration of having your vehicle sit for an extended period without being worked on, and the unexpected rental charges you incurred. It’s essential for us to provide timely service and clear communication, and we regret that your experience did not reflect these standards. We encourage you to reach out to us directly so we can better address your concerns and work towards a satisfactory resolution. Your feedback is invaluable, and we strive to improve our services based on the experiences of our customers. Thank you again for bringing this to our attention. Sincerely, the Team at Phillips Buick GMC

September 10, 2024

Buzz and Phillip's Buick were great to do business with. This is our 3rd car working with Buzz. He has always been a pleasure to work with. A real "straight shooter" which relieves the stress and makes i More

by Pcathird
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Phillips Buick GMC responded

Thank you! We truly appreciate your kind words and your continued trust in Phillips Buick GMC. It's fantastic to hear that Buzz has made your car-buying experience enjoyable and stress-free. We look forward to assisting you with your future vehicle needs. Thanks again for choosing us! Sincerely, the Team at Phillips Buick GMC

September 08, 2024

Ronnie was great! He made buying my first car easy and quick! I would love to work with him again in the future! Highly recommended. More

by tyriejones1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Sep 10, 2024 -

Phillips Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that Ronnie made your first car-buying experience at Phillips Buick GMC easy and quick. We appreciate your recommendation and look forward to assisting you again in the future! Safe travels in your new car! Sincerely, the Team at Phillips Buick GMC

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