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Phillips Buick GMC

Fruitland Park, FL

4.7
2,264 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,264 reviews

September 25, 2024

I brought my car in for an engine knock and cruise control issue. The knock was addressed but the issue with the cruise control still exists. I informed the tech that the issue is with the brake peddl More

by rickgeiler
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be when an issue persists, especially after you've taken the time to diagnose it. We appreciate your feedback regarding the cruise control problem you mentioned, and we encourage you to reach out to Phillips Buick GMC directly. Please let us know how we can assist further, as your satisfaction is important to us. We hope to resolve this for you soon. Sincerely, the Team at Phillips Buick GMC

September 25, 2024

Everyone is helpful, attentive, cheerful - oil change, service, sales persons. Would definitely recommend this dealership to everyone. Always a good experience. More

by CRON405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Phillips Buick GMC with our helpful and cheerful team. Your recommendation means a lot to us. We look forward to seeing you again for your next visit! Sincerely, the Team at Phillips Buick GMC

September 24, 2024

Great customer service, great deals and have spanish sales representative who help us in all the process making us feel comfortable. Great job Cesar 👏 👍! More

by JLMPOLANCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Phillips Buick GMC and that our Spanish-speaking representative, Cesar, made you feel comfortable throughout the process. We appreciate your kind words and look forward to assisting you again in the future. Have a fantastic day! Sincerely, the Team at Phillips Buick GMC

September 24, 2024

The service was excellent from the mechanics to the cashiers. Will continue to buy and receive service at Phillips. More

by Jerome Morrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Phillips Buick GMC responded

Thank you, Jerome! We greatly appreciate your kind words about the excellent service you received from our team at Phillips Buick GMC. We are thrilled to know that you plan to continue your business with us. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

September 22, 2024

Came in for oil change and recall, recall didn’t apply to my car oil change took almost two hours we won’t be back More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand that you felt the oil change took longer than expected and that the recall did not apply to your vehicle. Your feedback is valuable, and we aim to improve our services. If you would like to discuss this further, please reach out to Phillips Buick GMC directly. We appreciate your input and hope to have the opportunity to serve you better in the future. Sincerely, the Team at Phillips Buick GMC

September 22, 2024

The salesman, Daniel, was very professional and responsive. He made purchasing the new vehicle as smooth as possible. Much appreciated. More

by leeserB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Daniel provided you with professional and responsive service during your vehicle purchase at Phillips Buick GMC. Your appreciation means a lot to us. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

September 22, 2024

The driver who took me to retrieve my vehicle was extremely professional and cheerful! What an outstanding service! More

by catherinemargaretholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 24, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an outstanding experience at Phillips Buick GMC and that our driver provided you with such professional and cheerful service. We truly appreciate your support and look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

September 21, 2024

When I arrived the person at the counter took my recall paper and proceeded to tell me that he didn't have me in the computer. I told him I received text and he said he needed to know who it was from. I More

by Doodlie
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Phillips Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience at Phillips Buick GMC. Your satisfaction is important to us, and we encourage you to reach out to us directly if you have any further thoughts or concerns. Thank you again for your input, and we hope to provide you with a better experience in the future. Sincerely, the Team at Phillips Buick GMC

September 21, 2024

Have dealt with Phillips on multiple occasions and have been satisfied every time. Thanks again More

by jmhomeservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Phillips Buick GMC responded

Thank you so much for your kind words! We truly appreciate your continued trust in Phillips Buick GMC. It’s fantastic to hear that you have been satisfied with your experiences. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

September 19, 2024

Told couldn’t get parts. Went to other dealer had it fixed the same day. More

by Wjfrakes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
Sep 20, 2024 -

Phillips Buick GMC responded

Thank you for your feedback. We understand your frustration regarding the parts availability. We appreciate you sharing your experience and encourage you to reach out to us at Phillips Buick GMC if there’s anything more we can assist you with in the future. Your satisfaction is important to us, and we're committed to improving our services. Sincerely, the Team at Phillips Buick GMC

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