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Phillips Buick GMC

Fruitland Park, FL

4.7
2,264 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,264 reviews

October 10, 2024

I have over 100,000 miles so it was time for maintenance. Transmission service, front and rear differential service, and transfer case service. All was completed on time and they didn't try to sell me an More

by ss8414569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Phillips Buick GMC responded

Thank you for your great review! We're glad to hear that your maintenance service, including transmission and differential services, was completed on time and without any unnecessary sales pressure. At Phillips Buick GMC, we strive to provide transparent and reliable service to our customers. We appreciate your trust in us and look forward to seeing you again for your next service! Sincerely, the Team at Phillips Buick GMC

October 09, 2024

I love my new car with all the updates that my old car didn't have. It has a lot of zip. More

by Roxanne_landmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you love your new car and are enjoying all the updates and its zippy performance. At Phillips Buick GMC, we strive to provide the best vehicles for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

October 09, 2024

Buzz and Brandon were awesome to work with. The service was incredible. They were both very straight forward, honest, and determined to make sure my vehicle was exactly what I wanted. Thank you More

by Michael.ascierto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Oct 10, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Buzz and Brandon provided you with exceptional service at Phillips Buick GMC. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

October 08, 2024

Fantastic service . Fixed my camera and other electronic issues I had. (My gate transponder in my driver arm rest was interfering) Thanks team! Dave in The Villages. Ki More

by Dave work
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Phillips Buick GMC responded

We’re thrilled to hear that you had a fantastic experience with us at Phillips Buick GMC. It's great to know that our team was able to resolve your camera and electronic issues, as well as provide you with oil change recommendations for your new GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

October 07, 2024

I dealt with Jim Berlin in the service dept. and I am extremely happy with the customer service he provided. He explained everything to me and made sure I had a good experience. He went above an More

by MYRTLE_56007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Jim and the exceptional service you received at Phillips Buick GMC. It's fantastic to hear that he went above and beyond to ensure you had a great experience, especially with your warranty covering the service. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

October 07, 2024

Great timely service, knowledgeable, friendly staff. They have shuttle service took me home and picked me up when my vehicle was finished. More

by kbromell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with our timely service and friendly staff at Phillips Buick GMC. It’s great that you took advantage of our shuttle service. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

October 07, 2024

Great service and outstanding people. Thank you always taking good care of all of us. More

by KENNY.PHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review, Kenny! We truly appreciate your kind words about the service and our team at Phillips Buick GMC. It's our pleasure to take care of you, and we look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

October 07, 2024

$70,000 truck Three trips to the dealership for a sunroof leak 1. cleaned drain - still leaking 2. No trouble found - still leaking 3. Need to replace glass and seal??- 2 weeks out and second hu More

by Chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand how concerning the sunroof leak in your truck is, especially with the weather conditions. It's our priority to ensure your vehicle is in excellent condition, and we appreciate your patience through these visits. Please reach out to us directly at Phillips Buick GMC so we can expedite a solution for you. Your satisfaction is important to us, and we want to address your concerns as swiftly as possible. Thank you again for your feedback. Sincerely, the Team at Phillips Buick GMC

Oct 09, 2024 -

Chip responded

What can you do to fix the problem? Three chances and still leaking. My major concern is that the truck WILL be damaged and then we are in a battle for it to be repaired, replaced or buy back. It seems to me that it’s not a major deal until the interior is damaged and has to be replaced. I bought and paid for a brand new truck and I don’t want a rebuild one So I hope the right person will take notice and fix the problem correctly sooner rather than later.

Oct 09, 2024 -

Chip responded

I'm leaving town on business for a week this Sunday - if the storm allows. What can you do to exopodite the repairs and stop the damage to the truck?

October 07, 2024

Helped us find the right vehicle to meet our needs. Would definitely recommend them to a friend. More

by christouscollies
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that we could help you find the right vehicle for your needs. Your recommendation means a lot to us at Phillips Buick GMC. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

October 06, 2024

Blake worked with me to get an Encore - unfortuantely I could not get the vehicle however he was very patient and excellent in my opinon - would definitely recommend! More

by SelenaB
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that Blake provided you with excellent service while you explored the Encore at Phillips Buick GMC. Even though you weren't able to get the vehicle this time, we would love to assist you in the future. Feel free to reach out anytime, and we hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

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