Phillips Buick GMC

This was the best car buying experience my wife and I have ever had. We knew exactly the making and model of used car we were looking for, but we were having challenges finding the color combination tha have ever had. We knew exactly the making and model of used car we were looking for, but we were having challenges finding the color combination that we are seeking. Phillips Buick GMC had the exact car and mileage we were looking for. I’ve been searching for weeks and big deal dealing with shady dealers left and right trying to mislead me. I’m quite frankly try to rip me off. When I interacted with the Internet department initially at Phillips they were straightforward, realistic about pricing, and willing to make a fair deal. We hash out the deal over text an email and less than 30 minutes with the agreement that if the car met my standards after seeing driving, we would purchase it right then on the agreed-upon price we negotiated ahead of time. The Internet manager Kevin even went as far as filming a video of the car and sending it to me and he was 100% honest in that video because everything he said and showed about the car was exactly what my wife and I found when we made the hour and 45 minute drive to the dealership. We had the deal wrapped up and we’re out of there after test drive and inspection in less than two hours. Our salesman, Steve Yates, finance person, Kevin, Internet specialist, Teresa, and Internet manager, Kevin or a true delight to work with. I did have a trade-in, but I already had several offers in writing to buy my trade, but I brought it just to see if there was an interest and see what Phillips would do and if they could at least meet whatever he got in writing. They didn’t just meet it. They actually beat it. I’ve never driven so far to buy a car before, but it was absolutely worth it and I would not hesitate to recommend them. They even accommodated my wife and I bringing our dog along as we couldn’t leave them at home all afternoon. Wonderful people and a great dealership. More

Made the process easy, but he did tell us to get our windows tinted on him. I can’t remember the name of the place he told me to go to windows tinted on him. I can’t remember the name of the place he told me to go to More

Very unsatisfied, the vehicle was not fixed. I was not given any options to resolve. I was not given any options to resolve. More

I worked with Fred to buy a 2025 GMC Sierra Elevation. It was a great experience and would definitely work with Fred again. 5 Stars It was a great experience and would definitely work with Fred again. 5 Stars More

The best customer service in Lake county. I highly recommend Phillips Buick GMC to everyone I highly recommend Phillips Buick GMC to everyone More

I have bought most all my vehicles from Phillips. My husband and I bought a truck from another dealer (Nissan) and they added $8000 to the list price before they even got to tax, tags and titles. W My husband and I bought a truck from another dealer (Nissan) and they added $8000 to the list price before they even got to tax, tags and titles. When it was totaled, 3 days after purchase we made sure we went back to Phillip's. We have never had an issue there and the service department is tops! Thanks Phillips for being honest and treating your customers right! Tammy More

Very professional friendly and very helpful efficient very fast in doing their job would recommend you guys to my friends very fast in doing their job would recommend you guys to my friends More

Jim Berlin very courteous. Appreciated ride back home.. Done sooner than expected. Easy check out. Appreciated ride back home.. Done sooner than expected. Easy check out. More

I was greeted as soon as I got to the dealership and about an hour later I was on my way. The software update was done and I've had no problems "so far". about an hour later I was on my way. The software update was done and I've had no problems "so far". More

They were upfront about everything from shuttle service to pricing. Very professional with no surprises ! to pricing. Very professional with no surprises ! More