 
        Phillips Buick GMC
Fruitland Park, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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TJ was very helpful and listened to what I was looking for. He made the purchase a pleasant experience. Everyone was very pleasant to work with. for. He made the purchase a pleasant experience. Everyone was very pleasant to work with. More
Customer service from the service drive to delivery of our vehicle was first rate. The service advisors were friendly and responsive and their techs did their best to diagnose the issue -- but weren't abl our vehicle was first rate. The service advisors were friendly and responsive and their techs did their best to diagnose the issue -- but weren't able to. We drove from Fruitland Park to Palmetto and while in Palmetto the part went out so we then knew for sure what the problem was; the generator. We then had it replaced at Cox Chevrolet in Bradenton and we're good to go. Conclusion: 5 stars for Zack, Jim, and Kiley; their help was much appreciated!! More
Have a 22 terrain that’s having fuel pump problems. However, the recall only pertains to the fuel pump module. I’ve had to replace the car has left me stranded a couple times. I finally went to Sam Bos However, the recall only pertains to the fuel pump module. I’ve had to replace the car has left me stranded a couple times. I finally went to Sam Boswell‘s in Mount Dora. They handled the problem amazingly, whereas Phillips did not want to even do it without having money in hand. They didn’t even wanna try to work with me. I thought that was rude considering it’s the second vehicle that I bought from Phillips. I will not be going back there again unless it’s to get my oil changed and that’s only because I have the maintenance plan included with my previous purchase that I’m going to use up. Now is my car fixed. No it is not fixed. I’m still having fuel pump problems or something is wrong with the fuel system and we haven’t quite figured out yet. But again, Phillips Buick Pontiac GMC decided they weren’t gonna help me with it unless I paid them a lot of money to do it. More
Bought a Ford Escort on a Friday. Sent on my way with 1/8 tank gas. Didn’t like car, returned on Saturday. Traded it in on a Buick Encore. Owned it for 2 days & the battery was dead. Sent on my way with 1/8 tank gas. Didn’t like car, returned on Saturday. Traded it in on a Buick Encore. Owned it for 2 days & the battery was dead. Had to use AAA to jump my car. Drive back to the dealership & get a new battery. More
Test drove a truck and loved it, had to leave for a doctors appointment and requested info for an extended warranty and received no info, He stated he called me and left a message which I never receive doctors appointment and requested info for an extended warranty and received no info, He stated he called me and left a message which I never received, the next morning I texted him once again and he went on again asking what warranty I was looking for for the second time, waited all day for a response and at 5:40 P.M he texted me “Truck sold”. The next day I get a call from the dealership and wanted to know about my experience, and got my hopes up by telling me that the truck still looked like it was available and the keys were still there. She was so nice and looked into the situation. She called me back and stated the truck had been sold internally, now I know why he didn’t want to sell it to me, very unprofessional, I have bought numerous cars of Phillips and very disappointed More
I Had a truck in mind T J had it waiting they were able to meet my needs and I drove home ( several hours later??) with my new truck to meet my needs and I drove home ( several hours later??) with my new truck More
Left dealership with very little gas in Ford Escape. Second car purchased, Buick Encore had a dead battery the following day! Second car purchased, Buick Encore had a dead battery the following day! More
We have been dealing with zPhillips for 20 years and have recommended them to friends, recommended them to friends, More
Both of these men have been very helpful. They keep me informed of the issues going on with my vehicle. They made sure I had transportation. I was loaned a car that is brand new..just like my They keep me informed of the issues going on with my vehicle. They made sure I had transportation. I was loaned a car that is brand new..just like my car being repaired. I have been picked up and driven home if needed. I have been well taken care of. More
They are an awesome dealership. The service department is on point, Zach, has great customer service experience and extremely helpful! I will recommend this dealership to anyone! The service department is on point, Zach, has great customer service experience and extremely helpful! I will recommend this dealership to anyone! More
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