Phil Long Ford of Denver

Servicing the ford fusion I have always had good service at Phil Long Ford. I get my questions answered and I don't have to wait long for most work. The car is working fine and I have always had good service at Phil Long Ford. I get my questions answered and I don't have to wait long for most work. The car is working fine and I appreciate the fast service I got for the recall on the steering column bolt. The bolt was quickly replaced and all is well now. They got finished before I finished my lunch at their cafe' nearby. The staff is friendly. More

Walter is the best! Walter is by far the best sales person ever. With me having a three year old he made sure the process wasn't an all day adventure. I was in the dealer Walter is by far the best sales person ever. With me having a three year old he made sure the process wasn't an all day adventure. I was in the dealership no more then two hours. He also took his time finding me the right vehicle....Best purchase ever. More

Did what I asked for, no upselling, in and out very quickly . Suggested a new air filter which I told them I would take care of myself, seemed ok with that. . Suggested a new air filter which I told them I would take care of myself, seemed ok with that. More

It's worth the drive By far the best truck buying experience I've had in a long time. I brought my wife's pickup from North Dakota to trade at another dealership that said By far the best truck buying experience I've had in a long time. I brought my wife's pickup from North Dakota to trade at another dealership that said they had the truck she wanted and didn't. I called phil long they had the truck and they held it till the next day when I could get there. Everyone worked really hard to get everything done in a timely manner and I was on my way home. Great dealership to do business with. More

Awesome sales person! Truck is a lemon! The sales person was great to work with. Had a great experience. My F-350, however, has had nothing but problems. I have had it less than 4 months and The sales person was great to work with. Had a great experience. My F-350, however, has had nothing but problems. I have had it less than 4 months and driven about 1600 miles. First, it has electrical issues. The drivers seat keeps moving itself forward and the stereo changes modes randomly while im driving. The shocks are bad and will need replacing. The check engine light has come on two different times and had to bring it in for service. Both times, it took 2-3 days just to find out what was wrong with it because the "diesel" service tech was not in when my appointment was scheduled. Fortunately, I paid for the extended warranty so it only cost me my deductable to get it fixed, but it was incredibly frustrating considering I only had it a couple of months. I wrote a letter to Phil Long about possibly changing into another vehicle, but they simply offered to trade it back in. I will simply have to live with my mistake I guess. More

Five Star Experience! Everyone here I dealt with made the car-buying process as seamless and easy as possible! All of my questions were answered without the run around, eve Everyone here I dealt with made the car-buying process as seamless and easy as possible! All of my questions were answered without the run around, everyone was extremely nice, and the customer service was exceptional! More

Great first buying experience As a first buyer, I couldn't have asked for a better experience. Ray Gerbich in Sales listened to my needs, followed them, and ensured I leave happy w As a first buyer, I couldn't have asked for a better experience. Ray Gerbich in Sales listened to my needs, followed them, and ensured I leave happy with my new car. Great guy all around... James Lee in Finance walked me through every step of the buying process and encouraged me to make the best decisions for me. Phil Long Ford treated me like family and would recommend them to anyone! These guys know how to treat their customers to put simply and will take good care of you. Thank you so much for all of your help- I am loving my new car already! More

Excellent buying experience by the team at Phil Long Thanks Hamid for the the original intro and to Karrie for leading the team on an excellent buying experience at Phil Long! Thanks to all! Thanks Hamid for the the original intro and to Karrie for leading the team on an excellent buying experience at Phil Long! Thanks to all! More

Service excellence Brought my truck in for routine service. They listened to what I had to say and asked enough questions to make sure they had done everything I needed. Brought my truck in for routine service. They listened to what I had to say and asked enough questions to make sure they had done everything I needed. Was completed before estimated time and done right. They are wonderful to work with if you want the job done right and at a fair price. More

I got just the Jeep Wrangler that I was looking for I recently purchased a used 2010 Jeep Wrangler Rubicon. After 6 mo. of research I found the jeep I wanted online. I asked for information and in a fe I recently purchased a used 2010 Jeep Wrangler Rubicon. After 6 mo. of research I found the jeep I wanted online. I asked for information and in a few minutes Jacqueline Jenkins called. I live 200 miles from the dealership so Jacqueline sent me a video and after a few calls and texts I drove to the dealership to check the Jeep. The Jeep was all I expected and more. All the staff was great to deal with and even found me an extra discount. My trade in was valued lower than I had hoped for but it had some light hail damage. Over all I was very satisfied with the deal. Thanks to Jacqueline Jenkins for all her help and all the staff who completed the deal. More