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Phil Long Ford of Denver

Denver, CO

4.8
2,198 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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7887 W Tufts Ave

Denver, CO

80123

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Showing 2,198 reviews

April 05, 2018

Great folks, great service. I really hate buying a car, karrie made the experience bareable 👀👀👀. When I get my truck in three years More

by Efarns93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karrie Smith
Apr 05, 2018 -

Phil Long Ford of Denver responded

Congratulations, we are glad that Karri could make what is usually a more complex experience and turn it into something enjoyable. Thank you for the feedback. We look forward to working with you again.

April 05, 2018

Fastest Turnaround Time Fastest turnaround time to have a recall notice taken care of on my Ford Fusion. Didn't even have a chance to get a cup of coffee and the car was fin More

by Edski1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Liley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave this feedback about your service visit. We are so happy to hear that our service team executed in a timely manor and exceeded your expectations. We look forward to the opportunity to work with you again.

April 04, 2018

Awesome experience From my first contact with Diana through my last one with Nameer, the whole experience could not have gone smoother. I needed special financing, and More

by kjdavis0115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nameer Mikhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Phil Long Ford of Denver responded

Thank you for your recommendation we are glad that Diana and Nameer were able to provide you with the level of customer service that you deserve. We hope you enjoy your car for many years and look forward to the opportunity to work with you again.

April 04, 2018

It was very pleasant dealing with Tammy Tammy made our family’s experience of purchasing a used vehicle more enjoyable “human” and personable when comparing her to others we’ve dealt with i More

by Bill & Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Cousar, Vadim Reznik
Apr 05, 2018 -

Phil Long Ford of Denver responded

Bill & Lori, Thank you for taking the time to leave this feedback about your visit. Tammy is a great asset to our team and we are glad that she provided you with a top notch experience. We will work to make sure finance is better prepared for you next time. Thank you again for your honest feedback. We hope you enjoy your new car.

April 03, 2018

Excellent service Diana went above and beyond to get my wife and I into two ford fusions. She got our payments better then we expected and we didn't feel pressured at a More

by Kellan411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2018 -

Phil Long Ford of Denver responded

Thank you for the kind words. We are happy we could exceed your expectations and look forward to working with the two of you for years to come. Enjoy your new fusions.

April 02, 2018

New vehicle purchase Andre went above and beyond all my expectations to accommodate my new vehicle purchase. Everything is delivered as promised so far so good thank you. More

by Michael Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Durdevic
Apr 02, 2018 -

Phil Long Ford of Denver responded

Michael, Andre is certainly a great team member, he will be excited to hear that he has another satisfied customer, Thank you for taking the time to leave this review and for your business.

April 02, 2018

Service The service I received was quick and courteous. The waiting area was clean. i especially appreciate the free bottles of water. The only recommendation More

by happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Brooks
Apr 02, 2018 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave us such great feedback on your visit. We will look into ways to make the pick up process a little easier for this and apologize for any inconvenience this may have caused. If you have any questions please feel free to contact me @ 303-210-6541 Jennifer Spiegle Consumer Experience Manager

April 01, 2018

Nice work Great job by Donald in service and Dustin in the Quick Lube departments. Both handled my needs in expert fashion and were highly efficient and helpful More

by rchainh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Brooks, Donald Allen
Apr 02, 2018 -

Phil Long Ford of Denver responded

We are so glad that you had such an exceptional experience here. Don and Dustin are a great asset to our team and we are lucky to have them. Thank you again for your great review, Have a wonderful day.

March 31, 2018

the dealer and everyone who helped were great with my escape thank you andy the dealer and everyone we love the excape and the great service would highly send anyone to phil long for their car More

by regina m downing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Fuller, Andy Kroening
Mar 31, 2018 -

Phil Long Ford of Denver responded

Regina, Thank you for the recommendation. We are glad that you are enjoying your Escape and look forward to the opportunity to be your go to Ford store for years to come.

March 31, 2018

Amazing! I had a less than ideal credit situation. The team here Jonathan, Karl, and Diana never made me feel anything less than a valued customer. Extremely p More

by Smarcel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Goodboe, Karl Knaul
Mar 31, 2018 -

Phil Long Ford of Denver responded

Steve, The best part of our job is being able assist customers like yourself into the car they want/need. Thank you for sharing your experience. Have a great day.

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