Shawn Stancil

World-Class Service, Genuine Integrity, and Relationships That Stand the Test of Time I’ve been a loyal customer of Phil Long Ford of Denver since 2018, and through numerous vehicle purchases and experien That Stand the Test of Time I’ve been a loyal customer of Phil Long Ford of Denver since 2018, and through numerous vehicle purchases and experiences over the years, one thing has remained consistent: the exceptional people who make this dealership worthy of my continued trust, respect, and loyalty. Brandon Greiner and Shawn Stancil are the primary reasons I continue returning to Phil Long Ford of Denver. Both exemplify what customer service should be: honest, knowledgeable, approachable, and genuinely committed to doing what is right for their customers. Brandon is truly outstanding. He has an exceptional ability to make people feel comfortable, valued, and respected. His honesty, accessibility, and willingness to go above and beyond have made every interaction a positive one. He understands that lasting customer relationships are built through trust, consistency, and genuine care, not simply completing a transaction. The loyalty he has earned from his many repeat customers speaks volumes about both his character and his professionalism. Shawn is equally deserving of recognition. His extensive knowledge, straightforward communication, and commitment to fairness make him someone I genuinely trust and respect. He consistently approaches every situation with professionalism, sound judgment, and a sincere desire to ensure customers receive an honest and positive experience. Together, Brandon and Shawn have established a level of confidence and loyalty that is increasingly difficult to find. Patrick Cronkhite also deserves tremendous appreciation. His professionalism, diligence, and personable approach make the financing process remarkably smooth and comfortable. Patrick is attentive, knowledgeable, and committed to finding solutions while ensuring customers feel informed and respected throughout the process. What has impressed me most, however, is not simply how this team handles a vehicle purchase, but how they respond when challenges arise. Brandon and Shawn have repeatedly demonstrated a willingness to listen, take ownership, and work toward fair and ethical resolutions, even helping address issues originating with other dealerships. That kind of integrity cannot be manufactured through advertising or promises. It is demonstrated through actions, and it is precisely why they have earned my lasting trust and respect. I’ve confidently recommended Phil Long Ford of Denver to friends and family because I trust these gentlemen to treat the people I care about with the same honesty, fairness, and consideration they’ve consistently shown me. That is not a recommendation I make lightly. In his message to customers, General Manager Robert McMann speaks about the true Phil Long experience and the importance of earning customers’ trust and future business. After nearly a decade as a repeat customer, I can sincerely say that Brandon, Shawn, and Patrick bring those values to life. To Brandon, Shawn, and Patrick: Thank you. Your integrity, professionalism, kindness, and unwavering dedication have earned far more than my repeat business. You’ve earned my genuine appreciation, lasting respect, and continued loyalty. Years of exceptional experiences. Relationships built on integrity. Trust earned through actions, not promises. That is what world-class customer service looks like, and why Phil Long Ford of Denver continues to have my highest recommendation. Well done, gentlemen, and thank you for consistently setting such a high standard! More

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Thank you to Shawn Stancil and Tristan Donelson they were very transparent and upfront with the buying process , i will be happy to buy any future ford vehicles from these guys and this dealership. I’m very very transparent and upfront with the buying process , i will be happy to buy any future ford vehicles from these guys and this dealership. I’m very satisfied thank you !!! More

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Great sales people Jim Albrecht was awesome to work with along with Shawn and James Lee, along with Shawn and James Lee, More

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Arron Lewis and Shawn were awesome at helping me get into a new WRX / right after losing my last one ! These guys are top notch got me approved and handled everything with ease I really look forward to getti a new WRX / right after losing my last one ! These guys are top notch got me approved and handled everything with ease I really look forward to getting my girlfriend a car through them here soon ! They were even kind enough to get the car covered shipping to me from CO to LV , no charge these guys are super communicative and informative with any questions you might have to ask made my 1st time car buying experience all around awesome and got me hooked up n a beautiful new car More

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have had good and bad at this dealer but it is the closest to me. Had to take 2018 in 4 times before they would replace the trailer wiring. Keep blowing fuses every time I launched a boat and YES i closest to me. Had to take 2018 in 4 times before they would replace the trailer wiring. Keep blowing fuses every time I launched a boat and YES it was unplugged. Just got back my 2010 F150 and runs worse then when the changed oil, radiator hoses and 1 oxygen sensor. Now I got to tow it in myself 40 miles. I drove it a total of about 50 miles. bad mgt rating due to the fact they never responded twice to my having my parks pass disappear (hang tag style) in their care. I have to buy a replacement for $60. org cost $124 More

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Buying a new car was easy and straight forward thanks to Jim. I would highly recommend Jim A. he was very knowledgeable in all aspects of our new vehicle. James L. was fantastic to work with on all financ Jim. I would highly recommend Jim A. he was very knowledgeable in all aspects of our new vehicle. James L. was fantastic to work with on all financial matters and went out of his way to help us successfully complete all items. More

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Purchased a new vehicle Good experience A bit shaky at first but salesman came thru Big dealership, color selection a bit limited Very happy with final results Bought Good experience A bit shaky at first but salesman came thru Big dealership, color selection a bit limited Very happy with final results Bought new More

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New F150 We had a great experience buying a new F-150. The dealership and team worked hard to get us the truck we want at a price that was within our budget. We had a great experience buying a new F-150. The dealership and team worked hard to get us the truck we want at a price that was within our budget. They were friendly, professional and really worked with us until we felt good about the purchase. Jim was great and we ended up coming back to him after shopping around due to his professionalism. More

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Great experience consistently grest for last 10 years I purchased my 5th vehicle from PL last week! service, integrity, and knowlege is tops! Aaron was extremely patient and went the extra mile for me. It I purchased my 5th vehicle from PL last week! service, integrity, and knowlege is tops! Aaron was extremely patient and went the extra mile for me. Its always a collaborative team effort from all departments. I even thought i should shop and compare since i’ve always went to Phil Long. No one compares. They trest you like family from sales to service! More

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Too many bad experiences I just had my fifth bad experience with Phil Long Ford. I would not have returned to do business with them again, but my truck was stolen and I was in I just had my fifth bad experience with Phil Long Ford. I would not have returned to do business with them again, but my truck was stolen and I was in a bind to replace it, and Phil Long Ford had the only vehicle that would do the job. Bad experience 1. I took my previous truck for an oil change and got a high pressure pitch to replace my brakes, I was told they were “dangerously thin”. Another mechanic showed me that I had over 40% of my pads left, which didn’t need replacing for three more years. 2. My truck got sideswiped and needed some minor bodywork, while at the Phil Long shop in COS, it was ransacked and multiple items were stolen, but Phil Long fought me tooth and nail, saying I had signed a paper that I acknowledged they were not responsible for my truck while it was on their lot (which they force you to do in order to start work) 3. My husband had his tires rotated at Phil Long Ford, and two days later the back wheel fell off while driving down the road. Phil Long Ford refused responsibility. 4. I called an made an appointment to see a used Explorer at the Denver location, when I arrived, I was told it had been sold moments before I got there, despite assurances that it was being held for my inspection. 5. My final screw-over by Phil Long Ford occurred a couple of weeks ago when, as I explained, my truck was stolen and I needed another to replace it right away. I was sold a “certified” vehicle that began raining down glass shards from the windshield onto me and my dog, every time I drove over a rough patch of road. Since I had recently relocated to Tennessee, I took the vehicle to East Tennessee Ford, where I learned that not only did the truck have an aftermarket windshield installed, but it was so poorly done, installed crooked, and was dangerous. When I called Phil Long Ford, I got a mealy-mouthed excuse that sometimes they miss small details due to the volume of vehicles they deal with. Riiiight. A “Ford Certified Used Vehicle”. They relented and agreed to replace the windshield, but the disgusting thing is they tried to get the glass guy to give them a bargain basement price, instead of regular rates. Judge for yourself folks, is this the kind of company that you want to do business with? More

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