Patrick Cronkhite

World-Class Service, Genuine Integrity, and Relationships That Stand the Test of Time I’ve been a loyal customer of Phil Long Ford of Denver since 2018, and through numerous vehicle purchases and experien That Stand the Test of Time I’ve been a loyal customer of Phil Long Ford of Denver since 2018, and through numerous vehicle purchases and experiences over the years, one thing has remained consistent: the exceptional people who make this dealership worthy of my continued trust, respect, and loyalty. Brandon Greiner and Shawn Stancil are the primary reasons I continue returning to Phil Long Ford of Denver. Both exemplify what customer service should be: honest, knowledgeable, approachable, and genuinely committed to doing what is right for their customers. Brandon is truly outstanding. He has an exceptional ability to make people feel comfortable, valued, and respected. His honesty, accessibility, and willingness to go above and beyond have made every interaction a positive one. He understands that lasting customer relationships are built through trust, consistency, and genuine care, not simply completing a transaction. The loyalty he has earned from his many repeat customers speaks volumes about both his character and his professionalism. Shawn is equally deserving of recognition. His extensive knowledge, straightforward communication, and commitment to fairness make him someone I genuinely trust and respect. He consistently approaches every situation with professionalism, sound judgment, and a sincere desire to ensure customers receive an honest and positive experience. Together, Brandon and Shawn have established a level of confidence and loyalty that is increasingly difficult to find. Patrick Cronkhite also deserves tremendous appreciation. His professionalism, diligence, and personable approach make the financing process remarkably smooth and comfortable. Patrick is attentive, knowledgeable, and committed to finding solutions while ensuring customers feel informed and respected throughout the process. What has impressed me most, however, is not simply how this team handles a vehicle purchase, but how they respond when challenges arise. Brandon and Shawn have repeatedly demonstrated a willingness to listen, take ownership, and work toward fair and ethical resolutions, even helping address issues originating with other dealerships. That kind of integrity cannot be manufactured through advertising or promises. It is demonstrated through actions, and it is precisely why they have earned my lasting trust and respect. I’ve confidently recommended Phil Long Ford of Denver to friends and family because I trust these gentlemen to treat the people I care about with the same honesty, fairness, and consideration they’ve consistently shown me. That is not a recommendation I make lightly. In his message to customers, General Manager Robert McMann speaks about the true Phil Long experience and the importance of earning customers’ trust and future business. After nearly a decade as a repeat customer, I can sincerely say that Brandon, Shawn, and Patrick bring those values to life. To Brandon, Shawn, and Patrick: Thank you. Your integrity, professionalism, kindness, and unwavering dedication have earned far more than my repeat business. You’ve earned my genuine appreciation, lasting respect, and continued loyalty. Years of exceptional experiences. Relationships built on integrity. Trust earned through actions, not promises. That is what world-class customer service looks like, and why Phil Long Ford of Denver continues to have my highest recommendation. Well done, gentlemen, and thank you for consistently setting such a high standard! More

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I had a great experience with Diana Winston and the entire team at Phil Long Ford. Diana worked hard to find a way to get me into the F-150 I wanted when I honestly wasn’t sure it was going to happe entire team at Phil Long Ford. Diana worked hard to find a way to get me into the F-150 I wanted when I honestly wasn’t sure it was going to happen. She was straightforward, patient, easy to work with, and stayed involved well after the sale was complete. A few days after buying the truck, an emissions test uncovered an issue with the 4WD system. This is where Phil Long really impressed me. Diana immediately told me they would take care of it, got me into a loaner, and kept checking in while the truck was being looked at. Dwayne Callaway and the service team didn’t just see that the 4WD was working again and send me on my way. They kept digging, had their driveline tech inspect it further, found an issue with the Integrated Wheel End and driver’s-side hub, and repaired it before giving the truck back to me. They also took the time to explain what happened and how I should handle the emissions test when I take it back. The entire staff treated me well throughout the process. There was never any pressure or argument about taking care of the problem. They simply stood behind the vehicle they sold me and made it right. Anyone can make a sale. How a dealership responds when something doesn’t go perfectly afterward tells you a lot more about the people you’re dealing with. Diana, Dwayne, and the team at Phil Long earned my trust, and I wouldn’t hesitate to recommend them. Five stars from me. I really appreciate how you guys took care of me and my truck. More

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Very painless experience. Teddy and Julian made everything very easy. They found us a better interest rate and made our payments super affordable. I would definitely recommend Teddy and Julian made everything very easy. They found us a better interest rate and made our payments super affordable. I would definitely recommend getting a car through them. More

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The service was fantastic! Mark provided the best experience for my first time purchasing a vehicle. I am excited for the upcoming years with my new vehicle! Mark provided the best experience for my first time purchasing a vehicle. I am excited for the upcoming years with my new vehicle! More

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Mark was not kidding when he said he would take care of us. He is by far the best salesman I've had the pleasure of working with. There was no pressure, he listened to everything we said, and was on top of us. He is by far the best salesman I've had the pleasure of working with. There was no pressure, he listened to everything we said, and was on top of it all the whole time. He also made sure we had the best price and worked hard to get us everything we asked for. He even put up with my father so graciously and that man is not always easy to handle...they are now best friends! We seriously can't say enough good about Mark Millie, if you end up with him as your salesman, you should be very thankful and happy because you just got the best one! Phil Long Ford absolutely takes care of their people. They have our business as long as we live in Colorado. More

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My 2019 F250 quit while driving through the tunnel on I70. Had a trailer attached and an elk in the back. I was on my way to NY State. Ford Pass contacted several closer dealerships about my situation an I70. Had a trailer attached and an elk in the back. I was on my way to NY State. Ford Pass contacted several closer dealerships about my situation and I was told it would be 2 weeks to one month before they could look at it. I called Phil Long service and spoke with Don. He told me to get it there and they would take a look at it. Don connected me to the sales department and they prepared a list of F250 and F350 vehicles in stock and after realizing my F250 was going to take a week to repair I purchased a new F350 and was back on the road within 4 hours of breaking down. I can honestly say that this was the best dealership wide experience ever. So much so that today, one year later, I am calling them from NY State to purchase another vehicle from them. More

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Great service. Courteous staff. I flew in from Albuquerque, hubered from Denver airport. All was in order. Service was timely. I was on the road home within 90 Courteous staff. I flew in from Albuquerque, hubered from Denver airport. All was in order. Service was timely. I was on the road home within 90 minutes. Teddy Santoso was great More

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I found a F-150 on CarFax that was at Phil Long of Denver. The sales rep that helped me, Mick, made the usually painfully long purchase process quick and efficient. The truck was as advertised in won Denver. The sales rep that helped me, Mick, made the usually painfully long purchase process quick and efficient. The truck was as advertised in wonderful condition! Thanks for the great help! More

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Hi! This is my 2nd purchase with Phil Long and I am very satisfied with Everyone there especially Mark Millie. He was very knowledgeable and attentive to This is my 2nd purchase with Phil Long and I am very satisfied with Everyone there especially Mark Millie. He was very knowledgeable and attentive to the transaction and I would definitely recommend. More

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⭐⭐⭐⭐⭐ I can’t say enough great things about my experience working with Mark Millie when purchasing my new Ford Bronco Outer Banks! From start to finish, he was absolutely wonderful—kind, patient, experience working with Mark Millie when purchasing my new Ford Bronco Outer Banks! From start to finish, he was absolutely wonderful—kind, patient, and incredibly accommodating. Unlike any other dealer we worked with in the Denver area, Mark Millie went above and beyond to ensure we got the best price for exactly what I needed. His professionalism, honesty, and dedication made the entire process seamless and enjoyable. If you’re looking for an stress-free, top-tier car-buying experience, Mark Millie is the person to see! More

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