Phil Long Ford of Denver

No service and unresponsive, bad reviews are being deleted Made an appointment online and went in and had to wait because making an appointment online does not reserve a time slot like an appointment should. W Made an appointment online and went in and had to wait because making an appointment online does not reserve a time slot like an appointment should. When I arrived they said they would not be able to look at it for a week. Called the next week to arrange my appointment and they said they would get back and they still have not gotten back after multiple attempts to contact. Previously left a bad review and they removed the review. They are not being transparent or honest, they are misleading customers by deleting negative reviews. More

New F150 We had a great experience buying a new F-150. The dealership and team worked hard to get us the truck we want at a price that was within our budget. We had a great experience buying a new F-150. The dealership and team worked hard to get us the truck we want at a price that was within our budget. They were friendly, professional and really worked with us until we felt good about the purchase. Jim was great and we ended up coming back to him after shopping around due to his professionalism. More

Purchased a new vehicle Good experience A bit shaky at first but salesman came thru Big dealership, color selection a bit limited Very happy with final results Bought Good experience A bit shaky at first but salesman came thru Big dealership, color selection a bit limited Very happy with final results Bought new More

Professional and informative They gave me information as to what my car will be needing in the upcoming miles; such as the services at mileage intervals and when I may be needing They gave me information as to what my car will be needing in the upcoming miles; such as the services at mileage intervals and when I may be needing tire replacement. More

Ford F-150 Platinum purchase Ash Behrouzi was awesome to work with from start to finish. He listened to what I was looking for and only showed me trucks that fit my criteria. From Ash Behrouzi was awesome to work with from start to finish. He listened to what I was looking for and only showed me trucks that fit my criteria. From to first handshake with him he felt like a friend and not a car salesman. He is a good man and this was hands down the best car buying experience I've ever had, wouldn't use anyone else. Thank you Ash for taking good care of me and my dad! Anthony O. More

Larry Patrillo #1 Larry Patrillo is a 5 🌟 Star salesperson and a 5 🌟 Star representative of Phil Long Ford. From start to finish Larry is most professio Larry Patrillo is a 5 🌟 Star salesperson and a 5 🌟 Star representative of Phil Long Ford. From start to finish Larry is most professional in all respects when selling a vehicle, whether new or used. More

First Servicing Following Purchase As far as I can tell (at this point) the service was done well and as promptly as one would expect from a reputable dealership. The lady service asso As far as I can tell (at this point) the service was done well and as promptly as one would expect from a reputable dealership. The lady service associate that greeted and assisted us was very friendly and helpful. We took advantage of their courtesy driver service which took us to a local mall while our F-150 was being serviced (very pleasant and prompt driver). Our only complaint is that we had difficulty finding their "express service department" as it is in a different location from their "repair department". There are no signs indicating such and we waited in a long incorrect location (line) until we found out otherwise. More

Leasing a new Ford Escape Ray G. was extremely helpful and patient as we had never leased before. Ryan did a great job on the pricing and Patrick was very easy to work with in Ray G. was extremely helpful and patient as we had never leased before. Ryan did a great job on the pricing and Patrick was very easy to work with in the finance dept. We would definitely return there to lease or purchase another vehicle and would recommend Phil Long Ford to others. Love our new Escape. More

They did a great job for me. I feel I get the best price in town using Phil Long Ford in Lakewood. Mike was very knowledgeable and an easy person to talk to. I feel I get the best price in town using Phil Long Ford in Lakewood. Mike was very knowledgeable and an easy person to talk to. More

Repair broken door handle. Charged $170 for diagnosis after showing that handle inside not working. Cost $160 for repair and they didn’t have parts in stock. Took three days t Charged $170 for diagnosis after showing that handle inside not working. Cost $160 for repair and they didn’t have parts in stock. Took three days to get the parts. More