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Penske Toyota

Downey, CA

4.8
1,659 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,659 Reviews of Penske Toyota

March 07, 2023

Satisfied happy with the purchase I will recommend this place excellent service Lynh always been very helpful More

by Liliana.urzua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynh
Mar 09, 2023 -

Penske Toyota responded

Liliana, thank you for leaving us this fantastic 5-star review. We are thrilled that you are satisfied and happy with the purchase. Thank you for your recommendation of Penske Toyota and the compliment on our excellent service. We are pleased to have shared this experience with you, and thank you for your overall feedback. We appreciate you as a customer and your business. Should you need assistance with anything else, please get in touch with us at Penske Toyota anytime. Have a fantastic rest of your day.

March 06, 2023

Israel and Josie were very helpful. They made the purchase process very easy and efficient. Nancy in the service department was also very helpful and responsive when I brought my car in More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel
Mar 08, 2023 -

Penske Toyota responded

We really appreciate your great rating and review, Maria. Our Service Team is pleased to learn that they were able to assist you efficiently. It's our hope that you continue to choose Penske Toyota for all of your automotive needs. Take care.

March 06, 2023

Excellent location and service. The service people department are always friendly and helpful. The waiting room is always clean and I was able to use the wifi. More

by 451callao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Mar 08, 2023 -

Penske Toyota responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at Penske Toyota know about their accommodating great service.

Mar 08, 2023 -

451callao responded

Keep up the good work! Thanks for your help!

March 05, 2023

I had a great experience. Staff was friendly and had good customer service. Would highly recommend to everyone. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose cortez nancy velasco, Sean Weaver
Mar 07, 2023 -

Penske Toyota responded

Hello Claudia, we are glad you enjoyed great customer service working with our Service Team at Penske Toyota. Thank you for your positive review and recommendation. We are here if you need any further assistance.

March 05, 2023

Danish Khan is a great sales man. This is the second Toyota vehicle we have purchased from him. Penske Toyota dealership meets customer needs. More

by sal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANISH AND JASON
Mar 06, 2023 -

Penske Toyota responded

Sal, thank you for taking the time to leave a five-star review for us at Penske Toyota. We're more than pleased our Sales Team could meet your needs. Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2023

Great customer service Clean environment Smooth transactions Nice and friendly staff Overall, great experience at this facility More

by Lori
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Esteban arias
Mar 05, 2023 -

Penske Toyota responded

Lori, we at Penske Toyota are so pleased that you experienced great customer service, a clean environment, smooth transactions, were met by nice and friendly staff, and overall, you had a great experience while at this facility. Thank you for the 5-star review. If you need further assistance, please let us know, and one of our qualified staff members will contact you.

March 03, 2023

My cars have been serviced by this deaship since 2000 with NO problems . Good communication between service writt and customer More

by jjweidner44
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Mar 06, 2023 -

Penske Toyota responded

Thank you very much for leaving us this perfect 5-star review! We're glad to learn that you are consistently impressed with the hard work and communication of our Service Team here at Penske Toyota. Thank you so much for being one of our valued guests, and we hope you continue to visit us for your future automotive needs.

March 02, 2023

This dealership ALWAYS takes care of me. I love and appreciate how honest they are and arent pushy about doing services you dont really need. I personally never get the idea that they're jus More

by Christinamota07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Mar 03, 2023 -

Penske Toyota responded

Our Sales Team here at Penske Toyota is committed to going above and beyond to make every purchase seamless. Your feedback lets us know we're delivering on our promise of a superior experience.

March 02, 2023

We had a GREAT experience. ....both men who helped us did a terrific job!! Salesman AND the gentleman who helped us with financing....(both friendly and efficient. ) More

by Memf1951
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
we did not work with them
Mar 04, 2023 -

Penske Toyota responded

We here at Penske Toyota are happy to learn our Sales Team provided friendly and efficient customer service during your visit. Thank you for taking time out of your day to leave us this great review. Let us know if we can be of any assistance down the road.

March 01, 2023

This dealership is beyond great for customer service. I’ve been helped for all the needs of mine. I highly recommend this dealership. More

by Hector.247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Mar 02, 2023 -

Penske Toyota responded

Hello, Penske Toyota wants to thank you for your outstanding review. We appreciate learning about your satisfactory experience, and we welcome you back anytime.

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