Penske Toyota

Service department always helpful with all my car maintenance, especially Ivan takes the time and explains services provided and what services my car will need in the future. maintenance, especially Ivan takes the time and explains services provided and what services my car will need in the future. More

Kind and polite sales reps, Anthony and Jesus. saved me not wasting time to decide to buy. saved me not wasting time to decide to buy. More

Very reliable! Good work ethic. Got my car serviced with a short wait time. Knew everything that was going on with my car Good work ethic. Got my car serviced with a short wait time. Knew everything that was going on with my car More

I wouldn’t say the best customer service. I guess it depends on the person helping, since I’ve been there numerous times and had male reps help me with awesome customer service experience. I guess it depends on the person helping, since I’ve been there numerous times and had male reps help me with awesome customer service experience. VS this female (Nancy)rep I received this last time, wasn’t so great , asked if the drivers can pull up my sun block for my windshield with this scorching hot sun and leather seats. And she gave a smirk and said “oh no they won’t do that.” Where as , in my other experiences with the male reps they said they’ll make sure they notify them and personally let them know to put up. Now that’s wonderful service honestly. By far this is my favorite Toyota dealer by far. More

Great experience, fast and reliable, convenient and helpful in all the service constantly keeping me updated helpful in all the service constantly keeping me updated More

I am very happy with the service of Penske toyota in Downey. I recommend it. Downey. I recommend it. More

Berenice showed exemplary and outstanding customer service as usual. This time, she helped my 18 year old son with his Scion getting a brand new tire that he blew out. I sent my son to Penske to buy a service as usual. This time, she helped my 18 year old son with his Scion getting a brand new tire that he blew out. I sent my son to Penske to buy a new tire and Berenice assisted in every step of the way including getting the tire installed. Berenice has always made me feel valued, as well as Ivan Huerta. Berenice also helped my wife and I the other day getting a part for her seat in her 2021 RAV4. Always an enjoyable and pleasant experience with her. She along with Ivan is the reason why I am a loyal customer at Penske. More

This was by far the most streamlined purchase of a new vehicle ever! Linh and Adrian were top notch professionals and Linh was beyond gracious in his treatment of his loyal customers. vehicle ever! Linh and Adrian were top notch professionals and Linh was beyond gracious in his treatment of his loyal customers. More

Great service from Service Advisor Jesus. Was upfront about the whole process all the way through. Would really recommend this dealership. Was upfront about the whole process all the way through. Would really recommend this dealership. More

No long lines and was in and out on 1 HR. Jasmine was my person and she was wonderful. Jasmine was my person and she was wonderful. More