Penske Toyota
Downey, CA
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1,565 Reviews of Penske Toyota
My experience of buying an New Vehicle was a pleasure with no stress. Eddie was easy to talk and kind. Lihn was honest and up front on what a customer wants in a new car. He showed me how to use everyt with no stress. Eddie was easy to talk and kind. Lihn was honest and up front on what a customer wants in a new car. He showed me how to use everything in the new car. Pho was great person to work with during the financial part, I even brought my 14 yr old daughter and he made her feel comfortable the whole time. We all laughed and making jokes. The following day Pho called me to ask if everything was going good with my new car. Thank You, Cindy Kanthong More
This is my third new car purchase from Penske Toyota in Downey and the third time Mr. Linh Lam has assisted me. There is a simple reason I come back; it is a stress free experience with honest and knowled Downey and the third time Mr. Linh Lam has assisted me. There is a simple reason I come back; it is a stress free experience with honest and knowledgeable people. We weren't sure what vehicle we wanted and Mr. Lam made it simple. We provided him with information about our budget and he provided us with options. One thing that was especially helpful is that after we narrowed down our choices to three, Mr. Lam had the cars lined up in a row so that we could do a comparison while they were side by side. This was so much better than traveling from one of the lot to the other trying to remember what the other car had that this one didn't. There is no rushing, no pressure. Just solid information so that you can make a good decision. I guarantee that you will be treated with polite, professional service at Penske Toyota in Downey. Save yourself some time stress and visit them on your next purchase. More
The overall car buying process is very simple at Penske Toyota and the reason is Linh Lam. He does not use high pressure sales and he is there to help. When it comes to customer service, Linh goes above an Toyota and the reason is Linh Lam. He does not use high pressure sales and he is there to help. When it comes to customer service, Linh goes above and beyond the call of duty and makes the car buying experience easy. We were also assisted by Adrian Acosta, he was very diligent about explaining all of the technical advances in today's cars. If you want a great price and a wonderful car buying experience, Penske Toyota is the place to go and ask for Linh Lam. More
This is my third vehicle in the past 7 years I have had the pleasure of dealing with Linh Lam and staff. Everyone in the ENTIRE company have always treated me great and with professionalism and made the en the pleasure of dealing with Linh Lam and staff. Everyone in the ENTIRE company have always treated me great and with professionalism and made the entire process a joy. Every time I bring my vehicle for service I am always offered a ride to wherewver I need to go. Penske Toyota and ESPECIALLY Linh Lam will have business forever. Keep up the great service? Thank you very much, Scott Wetton More
I have been a loyal Penske Toyota customer for the last 7 years, and just purchased my 3rd Toyota with the Penske team this past weekend. The overall purchase experience at this dealership actually makes bu years, and just purchased my 3rd Toyota with the Penske team this past weekend. The overall purchase experience at this dealership actually makes buying a new car enjoyable! There is no haggle, they follow up with what they say they will do, and they are more than fair with trade ins. I would not ever think of taking my business elsewhere; Thank you Eddie, Linh and everyone else at Penske who helped to make this purchase experience (once again) a fantastic one! See you next time! More
I've worked with Linh on numerous occasions and he's always been my "go to" guy when it comes to anything Toyota. He's upfront, honest, reliable and no nonsense...not easy to find when it comes to the a always been my "go to" guy when it comes to anything Toyota. He's upfront, honest, reliable and no nonsense...not easy to find when it comes to the auto industry. From pricing to overall experience, he's always been unbeatable. I get the price I want and I'm in and out of the dealership in 30 minutes. Every car buying experience should be like that. If you're in the market for a Toyota, I would definitely recommend contacting Linh. More
It was an amazing experience overall, Linh treated us like Family!!!! I would definitely recommend this dealer to anyone i know shopping for a new Toyota!!!! like Family!!!! I would definitely recommend this dealer to anyone i know shopping for a new Toyota!!!! More
My overall car-buying experience was amazing. They went out of their way to make sure I had everything I needed. Linh Lam was so hopeful and made me fill so comfortable. He was able to answer all of my que out of their way to make sure I had everything I needed. Linh Lam was so hopeful and made me fill so comfortable. He was able to answer all of my questions and more! I would recomend working with Linh Lam in your future purchases. More
Penske Toyota is amazing, Linh is great and super helpful. He answered every question I had and quelled any nerves I had about purchasing my first brand-new car. I loved it all, definitely going bac helpful. He answered every question I had and quelled any nerves I had about purchasing my first brand-new car. I loved it all, definitely going back for any subsequent cars. More
Didn't think it was possible to have a perfect car-buying experience... Linh Lam at Penske Toyota in Downey made it a breeze... from start to finish a class act. Hopefully every Toyota I buy from now on wi experience... Linh Lam at Penske Toyota in Downey made it a breeze... from start to finish a class act. Hopefully every Toyota I buy from now on will be from him. Thanks so much Linh! More