Penske Honda of Ontario

I had shopped at three other dealers who did not seem to want to work very hard to satisfy my request. Mr. Saulat responded to my e-mail inquiry, advised me of a timeframe for him to find the car I was loo want to work very hard to satisfy my request. Mr. Saulat responded to my e-mail inquiry, advised me of a timeframe for him to find the car I was looking forand met that timeframe. Once the vehicle had arrived Mr. Saulat efficiently negotiated my trade-in and the price of my vehicle, arranged for the service department to make the requested additions and took responsibility for the ordering of parts and secheduling my service appointment. I am once again impressed with Penske Honda and Mr. Saulat particularly. More

We are repeat customers at Penske Honda in Ontario. We purchased a new Civic 2 1/2 years ago from our salesperson Aurora Guzman. We had outstanding service at this time, the best car purchase experience w purchased a new Civic 2 1/2 years ago from our salesperson Aurora Guzman. We had outstanding service at this time, the best car purchase experience we ever had. When we decided to purchase another Honda we tried to purchase at two other Honda dealers closer to our home, but found that not all Dealers are the same. The Penskie Team is worth driving for. Our distance to Penskie is 55 miles from home and we had the choice to pass by four other Honda dealers closer. Again the experience was fantastic. Our same salesperson from 2 1/2 years ago, greated us and right away they exceeded my expectation on our trade-in, matched my best price, and qualified our loan with an excellent interest rate. We walked in without a appointment and were treated as if we were the most important customer of the day. The Honda Accord EX L is an awesome car, and the total experience was out of this world, exceptionally pleasent. I would recommend Penskie Honda and in particuliar Aurora Guzman to our family and friends and anyone looking for a pleasent car buying experience that is in a class by itself. More

We were treated very nice at the auto center. I went through AAA and things were set up on line. I showed up for the appointment to test drive the car and everything was in place for it. Nancy who hel through AAA and things were set up on line. I showed up for the appointment to test drive the car and everything was in place for it. Nancy who helped us was very nice and very willing to do anything to help us. She was GREAT and Rose in financing was very pleasant and informative. It was over- all a very nice experience. More

Service writer was professional. Did exactly what he said he was going to do, every time. Called with updates before I could ever call to check status. Very polite, and the car was done on time. Service writ he was going to do, every time. Called with updates before I could ever call to check status. Very polite, and the car was done on time. Service writer we used was great. Daniel Lopez was the service writer that helped us out. Thanks. More

Bill did an excellent job in answering all our questions and determining how best to get us into the car we were looking to purchase. He was patient as we looked at the different Honda Accords (models, colo and determining how best to get us into the car we were looking to purchase. He was patient as we looked at the different Honda Accords (models, color, etc.). He was patient as we test drived the different Honda Accords to determine which would be a good fit for us. He was professional and worked with us to get us into the car at a price we felt comfortable with. Good Job Bill! More

I brought a quote in from a different dealership, and Penske was able to honor the quote. I was not hassled like other dealerships that I have been to. Even though Mr. Romero could not be at the dealer Penske was able to honor the quote. I was not hassled like other dealerships that I have been to. Even though Mr. Romero could not be at the dealership at the time, another sales rep named Alex was able to help us with purchasing the vehicle. Everyone stayed 2 hours after closing time to get us the car that we wanted. More

I PURCHASED 2 HONDAS FROM BILL IN 2003 AND STILL OWN BOTH OF THEM. WHEN MY HUSBAND TOTALLED HIS CAR IN 2009, WE WERE NOT READY TO PURCHASE A CAR AT THAT TIME. BUT I HAVE BEEN THINKING ABOUT GETTING ANOTHER H OF THEM. WHEN MY HUSBAND TOTALLED HIS CAR IN 2009, WE WERE NOT READY TO PURCHASE A CAR AT THAT TIME. BUT I HAVE BEEN THINKING ABOUT GETTING ANOTHER HONDA. FINALLY IT WAS TIME IN DEC. SO I LOOKED BILL UP AND FOUND HE WAS STILL AT THE DEALERSHIP AND MADE AN APPOINTMENT WITH HIM AND LOOKED AT THE CRV AND THE ACCORD. 3 WEEKS LATER I CAME BACK AND BOUGHT THE ACCORD. I ENJOY WORKING BILL. AND HE HAD THE COLOR I LIKED....SO THAT WORKED OUT PERFECT. THE PRICE WAS AFFORDABLE, THE PAYMENTS ARE AFFORDABLE AND THE FINANCING WENT VERY SMOOTH. I ENJOY DOING BUSINESS WITH BILL. WHEN MY DAUGHTER IS READY, SHE WILL PROBABLY PURCHASE ANOTHER CIVIC. I LOVE MY 2003 HONDA AND I LOVE MY NEW HONDA!!!! MY 2003 HONDA IS HAVING A PROBLEM WITH THE RADIO, IT TURNS OFF ON ITS OWN AND COMES BACK ON WHENEVER IT FEELS LIKE IT. I WAS WONDERING IF I COULD HAVE IT LOOKED AT FOR FREE OR FOR A LOW PRICE....MAYBE IT IS JUST SOMETHING LITTLE OR MAYBE SOMETHING BIG....BUT I WOULD LIKE TO GET IT FIXED. ALSO, CAN I STILL BRING IT IN FOR THE 2 RECALLS? I HAVE NOT HAD THE TIME TO DO THAT. THANK YOU JOANNE LEVY More

Every experience has been a good one. When I have an issue, it is immediately addressed. Customer service is great! this is very much the opposite of Honda of Pasadena which cannot seem to get a grip on issue, it is immediately addressed. Customer service is great! this is very much the opposite of Honda of Pasadena which cannot seem to get a grip on Customer Service. Way to go Penske!!! I now service my Pilot there which I purchased from Pasadena Honda. More

I had such a positive experiece at Penske Honda in Ontario, CA. I felt comfortable right away and never felt pressured or that I was being pushed. On the contrary, every effort was made to make certai Ontario, CA. I felt comfortable right away and never felt pressured or that I was being pushed. On the contrary, every effort was made to make certain I was 100% confident in the choices I was making. The sales person I worked with was professional, respectful, and made the process fun. I would definitely recommend this dealership to friends and family. I love my new car and I'm happy with the experience I had. You can't beat their service. More

From the moment I first contacted Penske Honda, Aurora was personable and helpful. I feel like I established a friendship, not just a business relationship. Based on my experience, everyone works together was personable and helpful. I feel like I established a friendship, not just a business relationship. Based on my experience, everyone works together as a team to please the customer and I appreciated that. I would highly recommend Penske Honda of Ontario. More