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Penske Honda of Ontario

Ontario, CA

4.9
3,335 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,335 Reviews of Penske Honda of Ontario

August 20, 2020

The service writer was honest and at no point did he try to up sale me. Best of all, the actual mechanic came out and spoke to me clearly explaining the issue. Getting clear, precise information was pivota More

by Edward973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
August 20, 2020

They are excellent and helpful and friendly. He was professional and excellent on answering all my questions. Anthony went above and beyond . Thank you Anthony . More

by Bebetiffanyshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina , Cathy Hernandez
August 19, 2020

Derek Poole was very professional, courteous and did his job in a timely and professional manner. I would recommend this dealership and Mr. Poon to anyone needing service done to their Honda. More

by wwgbg50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
August 18, 2020

Bad customer service. Trying to fix a problem with them and so far my issue has not been resolved. I hope that in thw near furture I can get help. More

by tbtak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy Hernandez
Aug 19, 2020 -

Penske Honda of Ontario responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please email me at kkratky@socalpenske.com. Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

August 17, 2020

Been here 3x so far and has been good every time. Great service. Timely. Professional. Attentive. Easy going. Polite. Cool. Respectful. Honest. Awesome. Thank you. More

by sdiaz814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
August 17, 2020

We initially had to wait over 30 min even tho we had an appt because they were short handed but once Anthony Medina took our car we were taken care off. The service was pretty quick and the service provide More

by Roxy91010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina, Cathy Hernandez
August 16, 2020

Everyone one there was very honest and helpful and patient while I looked around and made my final decision to purchase my vehicle, Alex my dealer was very awesome helped me out and agent out of his w More

by jacobmurgo2000
Recommend Dealer
Yes
Employees Worked With
Alex
August 16, 2020

Took my car to the Honda dealership.Service center Rep Ken O Reassured me that they would diagnose my car problems and fix them not having to take my car in else where. Sure enough Ken called me explained More

by Franks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
August 16, 2020

Muy buen servicio los reprecentantes muy amables y muy atentos para ayudar con la compra, excelente la verdad es el mejor dealer que e visitado gracias More

by Cristianponce503
Recommend Dealer
Yes
Employees Worked With
Gregorio Trujillo
August 15, 2020

He was very courteous. He gave updates on my day frequently given. He was friendly, warm and welcoming! Although the repair was expensive, he made the experience pleasant. More

by Adcredille
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
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