
Penske Honda of Ontario
Ontario, CA
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3,089 Reviews of Penske Honda of Ontario
The experience was great with NO PRESSURE whatsoever. I will recommend PENSKE HONDA to any and all of my friends and associates who are carshopping. will recommend PENSKE HONDA to any and all of my friends and associates who are carshopping. More
The customer service at Penske Honda was far superior to any other Honda dealership I visited... The team was professional, friendly and transparent... I think Penske earned every top rating I gave and then any other Honda dealership I visited... The team was professional, friendly and transparent... I think Penske earned every top rating I gave and then some. More
In particular, Fleet Sales Rep Nancy Bermejo is some kind of miracle. She is an outstanding Sales Getter. She's a fast and right-on "Reader" of (at least) this Buyer, and she quickly discerns what the Cust of miracle. She is an outstanding Sales Getter. She's a fast and right-on "Reader" of (at least) this Buyer, and she quickly discerns what the Customer really wants & needs -- as opposed to what the Dealer has to sell. I will say that my experience with this Transaction at Penske Honda was my best Car buying experience ever,and Nancy was the biggest part of that satisfaction. I expected a lot because of the Penske name, and I was not disappointed. I also appreciated that she would take her time to personally deliver my new Honda to my Home. Isela Hernandez was also pleasant, helpful, and highly efficient. She helped to ease the time spent signing my name 4,000 times with humor and grace. She did not push when it was not right to push, and she kept things moving right along an friendly. More
We went to Metro Honda of Ontario hoping to purchase a new 2011 Red CRZ Hybrid on a sunday afternoon. As we pulled up to the dealership, Tom Munoz greeted us. He was very cordial as I gave him an exact br new 2011 Red CRZ Hybrid on a sunday afternoon. As we pulled up to the dealership, Tom Munoz greeted us. He was very cordial as I gave him an exact breakdown of what we needed. Tom was very receptive to our needs and did not pressure us at all. We came to find out that the vehicle we requested would have to come by dealer trade, if we continued to do business with Metro Honda of Ontario. After deciding to obtain qualification during the visit, we sat down with Tom and he got things rolling. After exhausting all of our options for a first time buyer financing program, this actually taking 2 days, in which also Tom was NOT SCHEDULED to work for 1 of these days, he was in constant contact with us and his sales manager Jose as we attempted to move forward. During this time, I was able to stop by 2 other Honda dealerships in the general vicinity to see if the vehicle was available on either lot: Rock Honda and Honda of Montclair. Honda of Montclair had a the vehicle we were looking for yet we were unable to come to an agreement. Wednesday approached. Tom was now on his 2nd day off and still working as hard as ever for us. We reached an agreement wedensday afternoon and started making moves to acquire the vehicle. The team from Honda that we dealt with; Tom, Jose, and Nauvid worked at an amazing speed to acquire the vehicle that same day. They were able to work with us on most pricing and they did exactly that. For something that seemingly was an impossible time frame, these guys got the job done! This was not my first, second, nor third experience buying a vehicle, but it was definitely the best one by far. More
The professional salespeople at this dealership provide the customer with the appropriate information to make an informed decision and attempt to meet or beat the competition's price. The dealership is jus the customer with the appropriate information to make an informed decision and attempt to meet or beat the competition's price. The dealership is just off the 15 Freeway in Ontario and within easy commuting distance for service in the Inland Empire area. More
We got a internet price prior and called Penske Honda to see if they could give us the same deal and they said they could. We found the Civic LX in the color we liked, test drove and then completed the sale see if they could give us the same deal and they said they could. We found the Civic LX in the color we liked, test drove and then completed the sale. Everything went very smoothly and we are looking to get another car from Penske Honda for our daughter. Aurora was great! We will definitely be sending everyone we know there! More
What a blessing to hear Aurora answer my call on a leasing question. We met that afternoon. She was just classic. Her understanding for our needs were right on target. She showed attractive personabl leasing question. We met that afternoon. She was just classic. Her understanding for our needs were right on target. She showed attractive personable and delightful atttention the entire time we were there. That was very much appreciated. We left with exactly what we had gone for. A great deal on our Honda Civic LX and with a new friend in Aurora. Thank you again, Rachel More
Aurora Guzman is the best saleswoman at Ontario Honda. She's friendly, approachable and answered every concern and question I had about my new vehicle. I've gone to Aurora for my last three purchases and She's friendly, approachable and answered every concern and question I had about my new vehicle. I've gone to Aurora for my last three purchases and she's amazing. I leave with the best deal, the best price and the best package. She works hard at getting what you need- making it fast and easy. I get the best deal at Penske Honda Ontario. I give Ontario Honda an absolute 5 when rating. I'd give it a ten. The scale doesn't match the customer service and professionalism they provide. Aurora is great! More
We felt the honest, truthful, sincerity, and straight to the point service of Navaid Saulat. With our pleasant experience with him I have no reservations to refer him and the Penske Honda dealer of Ontario the point service of Navaid Saulat. With our pleasant experience with him I have no reservations to refer him and the Penske Honda dealer of Ontario to our families and friends. We have now developed a closer friendship that was started in 2005 when we bought our Honda Odyssey. We appreciate his customer service with a personal touch. More
We had a great experience @ this dealer.we will be reffering all the ones we know to this place. Our self will be returning in the near future for another purchase.we loved the wonderfull experience reffering all the ones we know to this place. Our self will be returning in the near future for another purchase.we loved the wonderfull experience we had there.great management,great staff,& great service. More