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Penske Honda of Ontario

Ontario, CA

4.9
2,937 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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2,937 Reviews of Penske Honda of Ontario

July 20, 2020

Good experience overall. Had a few issues with communication but the service advisor Fred was great to work with. Very helpful, knowledgable and has a great personality More

by zivadivina
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
July 19, 2020

Service was excellent and prompt. Service agent, Dave Trible, was courteous, knowledgeable, and quickly attended to his customers. I will call on Penske Honda Ontario again. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Dave Trible
July 19, 2020

Salam was exceptional! Very knowledgeable, extremely courteous, went the extra effort and is just a great person! I will contact him every time I need service He is extremely professional!!! More

by pdisc15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salam, Cathy Hernandez
July 18, 2020

I’ve been going to Penske Honda in Ontario three times for maintenance service. My service advisor is Derek Poon (assistant service mgr) very pleasant guy to deal with , always smiling. Keep up the good More

by quinob824
Recommend Dealer
Yes
Employees Worked With
Derek Poon-(assistant service manager), Cathy Hernandez
July 18, 2020

This is my fourth Honda I had Service at Penske Honda of Ontario their service department is most likely the best service department of Southern California .As long as I continue to buy Honda’s and live in More

by Ed Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon, Service Advisor
July 18, 2020

I just want to start to let everybody know that you guys are doing a good job because I was depending in rock honda nomas More

by edie99161
Recommend Dealer
Yes
Employees Worked With
David T
July 18, 2020

Went in to get my spare fob key programmed to my car, and was impressed with how quick and efficient and clean even through COVID! More

by krrisstyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salam Elnasleh
July 18, 2020

The personal touch was superb, but in my case, the conditions set by Honda were kind of unfair, they put me a deductible amount of $500, on a paint job that supposed to be a manufacturer warranty rega More

by vipluis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noe Flores
Jul 19, 2020 -

Penske Honda of Ontario responded

Hello, I am sorry to hear about any disappointment with the recent service. Given the opportunity, I would like to speak with you about your experience. Please email me at kkratky@socalpenske.com. Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

July 17, 2020

Had a great experience. Gia Branco helped me get my car setviced, and back on the road without no hassle. I appreciate her taking the time to get it right the first time 😌. Very professional. More

by Armando Carrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gia Bravo
July 17, 2020

Derek have been my adviser. He’s very knowledgeable and treat you like a family. So far the best service I had compare to BMW More

by MartinD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
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