Penske Buick GMC Of Cerritos

I’ve tried many GMC dealers in the past. But the team here and the care for customers. It’s what make us come year after year. But the team here and the care for customers. It’s what make us come year after year. More

Richard was awesome, professional & efficient. The appointment desk not so much…they “just” make appointments according to the woman there. My car needed added services and she told me that I nee The appointment desk not so much…they “just” make appointments according to the woman there. My car needed added services and she told me that I needed to talk with parts to find out if they had the parts needed for my service! Why would I do that? I don’t know what parts are needed, that’s your job to figure out. When I explained to her she said “they just make appointments.” Wrong answer. I hope this team is trained to offer additional resource/response because this response was was inappropriate. More

This dealer, and especially Albert Valencia, Service Advisor are most knowledgeable and professional servicing public. Advisor are most knowledgeable and professional servicing public. More

I was extremely satisfied with the service at Penske Buick GMC. My vehicle was serviced faster than I expected. Buick GMC. My vehicle was serviced faster than I expected. More

My advisor was Richard Juarez and he was excellent in explaining which filters were going to be replaced on my Encore. He also made sure I knew I could have my tires rotated along with my oil change. I w explaining which filters were going to be replaced on my Encore. He also made sure I knew I could have my tires rotated along with my oil change. I will return for all future maintenance. More

My advisor, Stephanie Villegas is simply the best. She made the process so easy and really went the extra mile. GREAT customer service! She made the process so easy and really went the extra mile. GREAT customer service! More

Everyone was so pleasant and welcoming. JJ Rivera (sales) & Walter Martinez (finance) made the whole experience a breeze! JJ Rivera (sales) & Walter Martinez (finance) made the whole experience a breeze! More

appriciate all that were part of this vehicle buying expierence. it was very nic. again pleasant expierence. it was very nic. again pleasant More

Albert Valencia was wonderful all ways willing to help and all ways answers all my questions and all ways answers all my questions More

They good service and the advisor he explained everything that my truck needs thank you guys that my truck needs thank you guys More