Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (562) 733-3800

18400 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

1,050 Reviews of Penske Buick GMC Of Cerritos

May 01, 2023

VERY DISSATISFIED, LEFT THE DEALER ALREADY WITH ISSUES WHICH THE SALES PERSON NEW VERY UNHAPPY VERY STRESS OUT NOT PLEASE AT ALL More

by 19ROSEFOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Rivera
Report | Print
May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us here at Penske Buick GMC of Cerritos and I would appreciate the opportunity to speak with you to address your feedback. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

May 01, 2023

I don’t mind clicking on stars but I’m not writing a book for this More

by m127649
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Cristina Morales
Report | Print
May 21, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to write about your experience here at Penske Buick GMC of Cerritos. Please feel free to reach out if there is anything else we can do to assist you.

May 01, 2023

Second vehicle that we have gotten at this location. Always very good experience. They always make me feel at home and appreciated. Camille brought the truck to us to look at before we went in to get i More

by Rachies77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Indira and Walter in finance we great with my daughter. , Camille Soto, Matthew Stein
Report | Print
May 21, 2023 -

Penske Buick GMC Of Cerritos responded

Our Sales Team is proud to read that you had a friendly, knowledgeable, and great experience here at Penske Buick GMC of Cerritos. We thank you for your recommendation and business and look forward to seeing you again.

April 30, 2023

I had a very nice experience purchasing my vehicle. Everyone was transparent, friendly, and patient during the process. Jose was diligent in explaining the small the details involving the vehicle as we More

by KIANALIGHTBOURN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Matthew Stein
Report | Print
May 22, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to write about your 5-star experience here at Penske Buick GMC of Cerritos. Our Sales Team is ecstatic to read that you had a friendly, transparent, and patient experience with us. Please feel free to reach out if there is anything else our team can do to assist you.

April 30, 2023

It's easy to schedule an appointment. The greeter listens to your needs, makes suggestions and advises the technician. The greeter provided on going feedback while you wait. The vehicle i More

by 12SUGGIE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia, Stephanie Villegas
Report | Print
May 20, 2023 -

Penske Buick GMC Of Cerritos responded

Our Service Team is ecstatic to read that you had a prompt and outstanding service experience here at Penske Buick GMC of Cerritos. Our team strives to provide excellent customer service to all of our customers, and we're thrilled to see you received just that. Please feel free to contact us if there is anything else we can do to assist you.

April 29, 2023

I had no issues with the Service Center. Donald took care of me and kept me informed the whole process. More

by Matthew64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
Report | Print
May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello Matthew. It is a pleasure to learn that you had a helpful and informative experience with our amazing Service Department. Thank you for the 5-star review and please don't hesitate to reach out if there's anything more we can do for you here at Penske Buick GMC of Cerritos.

April 27, 2023

Good service and out sooner then expected. We were able to finish our business early. More

by FIVEDOTCENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot the name of the lady.
Report | Print
May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Our Service Team is thrilled to read that you had a good and prompt service experience here at Penske Buick GMC of Cerritos. If there is anything else our team can do to assist you, please feel free to reach out.

April 26, 2023

Great service! The waiting area is comfortable which I appreciate very much! Great...Great...Great More

by PJ.UTAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas in service is the BEST!, Mohammed A Tabbaa
Report | Print
May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, Penske Buick GMC of Cerritos wants to thank you for your excellent review and 5-star rating. We are happy to provide a comfortable waiting area for you while you wait, and it is a pleasure to read that your service experience was great. We hope you have a superb day.

April 26, 2023

so easy to work with but we didn't take it in for service. Penske had the truck picked up from our location and had the bedliner installed and then brought the truck back to us More

by kathrynk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
Report | Print
May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to share your experience with our Service Team. We are delighted to see you found them easy to work with and appreciated that they picked up and returned your truck for you. We appreciate your business here at Penske Buick GMC of Cerritos. If there is anything else we can help you with, please let us know.

April 25, 2023

EASY IN AND OUT, CLEAN DEALERSHIP EASY TO FIND CLOSE TO THE MALL I WAS TOLD ABOUT THE ADDS UPFRONT SO NO SUPRISES More

by tthildre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY, Catherine Sommerville
Report | Print
May 19, 2023 -

Penske Buick GMC Of Cerritos responded

We appreciate your five-star review and input. We are glad to learn that you are impressed with the customer care from our team. Thank you so much for being one of our valued customers, and we look forward to your next visit at Penske Buick GMC of Cerritos.

1
...
90
91
92
...
105