Pedder Hyundai of Poway

I wish I could give Pedder Hyundai minus five stars. Worst customer service I’ve experienced—classic bait-and-switch, false advertising, and extremely unprofessional employees and management. Buyer bewa Worst customer service I’ve experienced—classic bait-and-switch, false advertising, and extremely unprofessional employees and management. Buyer beware. More

I would not consider purchasing a vehicle from this dealership again. I purchased a vehicle in mid-November through my credit union's Autoland service. At the time of purchase, the front windshield was dealership again. I purchased a vehicle in mid-November through my credit union's Autoland service. At the time of purchase, the front windshield was cracked, and I was assured that this issue would be documented on the due bill and resolved without concern. Over the following weeks, I made multiple attempts--at least six--to schedule the windshield repair. I communicated directly with Larry, whom I understood to be a manager. On several occasions, I was told that the service would be scheduled "early next week," yet I was never contacted by the service department, nor was any action taken. Despite repeated apologies, there was no follow-through over a period of more than two months. Due to the lack of accountability and failure to honor documented commitments, I ultimately reported the matter to my credit union to prevent future purchases through this dealership. Unfortunately, this experience demonstrated a significant lack of professionalism and follow-through. More

Everyone we dealt with were very professional and friendly; Kaleed,Sam and George. We would recommend Pedder. friendly; Kaleed,Sam and George. We would recommend Pedder. More

Excellent customer service. George, Moses and Wesley and made sure that I had a pleasant experience. Purchasing a vehicle from Pedder was smooth and straightforward. I was in an George, Moses and Wesley and made sure that I had a pleasant experience. Purchasing a vehicle from Pedder was smooth and straightforward. I was in and out in 90 minutes.. More

Excelente customer service and the deal of a car dealer plus better offer and warranty. I highly recommend They are great in all ways Price and customer service And installation are so clean and beau plus better offer and warranty. I highly recommend They are great in all ways Price and customer service And installation are so clean and beautiful offices More

Great car buying experience at Pedder Hyundai in Poway. Found the car I was looking for and got a great deal!!! A Big Thank you Zoey for following up with me and Vaughn for help closing the deal and Vince Found the car I was looking for and got a great deal!!! A Big Thank you Zoey for following up with me and Vaughn for help closing the deal and Vince for quickly getting us through the paperwork !!!! I highly recommend Pedder Hyundai of Poway!!!! More

Pedder Hyundai of Poway is an exceptional dealership where your experience will be second-to-none. My husband and I visited to purchase a car for our teenage son, and we were very pleased with options, where your experience will be second-to-none. My husband and I visited to purchase a car for our teenage son, and we were very pleased with options, availability, and a reassurance that our priorities and price-point were understood and respected throughout the process. The salespeople aren't aggressive and are focused on one visitor at a time versus bouncing between potential buyers. The facility is clean and well-stocked with food and beverage options while waiting. We will only be visiting the Pedder dealerships going forward, and cannot recommend them more highly for their expertise, care, concern for customers, and the overall experience. More

To say I am disappointed is an understatement. I took work off early to drive down from Orange County to look at a specific car I was going to buy. I called before I left to confirm, made it clear I took work off early to drive down from Orange County to look at a specific car I was going to buy. I called before I left to confirm, made it clear since I was making the longer drive I didn’t want to waste either of our times. Gave them a 15 min out update, hoping everything would be ready and good to go. Zoey, who I had been in main contact with, responded with “see you soon!” When I got there they said the car sold 45 minutes ago. No call, no heads up, even though they knew I was making the drive, in traffic, to get there. Zoey, didn’t even come out to introduce herself or acknowledge or apologize for the situation. Coward. Completely unprofessional if you ask me. More

Excellent experience purchasing my new Hyundai Kona! My sales representative Ruben Romero was absolutely the best! He was very professional, knowledgeable and compassionate! He ensured I was receiving a My sales representative Ruben Romero was absolutely the best! He was very professional, knowledgeable and compassionate! He ensured I was receiving all the important information in the process. I never felt pressured by him to purchase a specific model. He listened to my preferences and understood my needs. I told him my price point and he ensured the deal was able to be executed! Everyone at the dealership was willing to help make the purchase positive including Jeff, the final point when you sign all the paperwork. I left feeling very happy and confident about my purchase! I highly recommend Pedder Hyundai of Poway, especially for the top notch sales representative Ruben! More