Pedder Chrysler Dodge Ram Jeep of Poway

Kevin made my wife comfortable with explanations. She has always refused to do this kind of stuff, but I'm trying to get her to be more active She has always refused to do this kind of stuff, but I'm trying to get her to be more active More

Customer service is NOT very good! The salesman do not get back with you after they've sold you the car!!! The salesman do not get back with you after they've sold you the car!!! More

I had a terrible experience with the service department at this dealership. My truck was there for a month, and throughout that time, I received zero updates on its status. Multiple times I was told I woul at this dealership. My truck was there for a month, and throughout that time, I received zero updates on its status. Multiple times I was told I would be called back at a certain date, but wouldn’t t receive a call. To make matters worse, the service department was broken into during that period, and my keys were stolen. I was never informed about the theft; instead, the staff tried to hand me a new key without any explanation. It wasn't until I noticed my other keys were missing that I realized what had happened. The lack of communication and transparency is unacceptable. I won’t be returning to this dealership for service. More

I had questions regarding the "finishing touch" paint because I thought it was too much expensive, but when he reviewed the awesome coverage it gives, I was impressed and went with it... The most importa because I thought it was too much expensive, but when he reviewed the awesome coverage it gives, I was impressed and went with it... The most important thing that any dealership can do with a customer is develop a relationship with their new customers (of which I am) that will become forever customers of which I will be. I love my 2024 Mojave, the truck is beautiful and Jacob Smith provided the fantastic purchasing experience to go along with it. More

Conner was very patient and helpful! My toddler was having a meltdown and he didn’t get annoyed or pushy about buying the car. Once we started the financing process he made sure to keep My toddler was having a meltdown and he didn’t get annoyed or pushy about buying the car. Once we started the financing process he made sure to keep checking in on us and would keep us updated on everything. He gave my husband and I time and space to discuss everything and made the entire process very favorable. More

They were great , wasn’t hounded when I showed up on lot and all staff was nice , polite and friendly . They answered all my questions and was willing to work with me to make a deal on the 2024 one ton dull and all staff was nice , polite and friendly . They answered all my questions and was willing to work with me to make a deal on the 2024 one ton dully that I purchased More

The dealership is conveniently close and the service department staff are friendly and crry helpful. department staff are friendly and crry helpful. More

I'm going through xxxx with car rental reimbursement because I was offered a rental at the time of service so I had to rent a car for 4 days and now they seem to not want to approve my rental.. terrible because I was offered a rental at the time of service so I had to rent a car for 4 days and now they seem to not want to approve my rental.. terrible experience More

Just had the driver's sun visor break off and needed a replacement right away-westbound 78 at 6PM is a killer without it. Mario jumped right on it and ordered the part from another dealer and Izzy got me replacement right away-westbound 78 at 6PM is a killer without it. Mario jumped right on it and ordered the part from another dealer and Izzy got me an appt in just a few days. Ethan had it installed in the parking lot in just about 15 minutes. Definitely the fastest service appt I've ever had. Many thanks to Ethan, Izzy and Mario for their professionalism and customer service! More

Izsy from the service center is amazing. She is very helpful and kept me updated on my car’s progress. She is very helpful and kept me updated on my car’s progress. More