Paul Miller Toyota of West Caldwell

car service Took in for oil change. Had an appointment.Was there for 2 hours and 20 minutes. Found more work to be done which could have been completed sooner.re Took in for oil change. Had an appointment.Was there for 2 hours and 20 minutes. Found more work to be done which could have been completed sooner.receipt says cash and paid by credit card. Charges don't match up what was on receipt.Car also parked in difficult space to get out of. Had no problems when it was Caldwell Toyota. More

A Great Buying Experience! Excellent Service Dept too! The people here made us feel very comfortable, no pressure and they all are very knowledgeable. They worked with us in getting the vehicle with all t The people here made us feel very comfortable, no pressure and they all are very knowledgeable. They worked with us in getting the vehicle with all the options we wanted. We picked it up days later, our sales rep Anton went over all the details making sure we were comfortable with our new 4Runner. This is our second one purchased here (14 years ago) and always had it serviced here as well. Their service department is the best. More

Wonderful Experience! My husband and I have been looking for a car, and this would be our first car we have purchased ourselves so we were a little nervous. We received bad My husband and I have been looking for a car, and this would be our first car we have purchased ourselves so we were a little nervous. We received bad customer service from a Honda dealer before we paid a visit to this dealer and we were a bit hesitant because of it, however we worked with the associate Anton and he was very helpful and friendly. We did not feel rushed or pushed into buy anything at this dealer. We told him what we were looking for and he showed us the cars that met our requirements/needs. What made the purchasing of our first car pleasant and easier than we thought was the customer service we received. Anton and his manager did a wonderful job of assisting us and making us feel comfortable with the purchase we made. We may need a car in the future and we will definitely be coming back to him to purchase another car. My husband and I love the car. It is very comfortable to drive and looks great as well. The interior of the car is very nice and we can tell this car will be great for a long time. Definitely ask for Anton when purchasing a car at this dealer because he will make sure you find the car the your looking for. More

Excellent service, great staff, great deals I was not aware of the fact that Paul Miller recently added Toyota to their car dealership group. I thought I was walking in to West Caldwell Toyota. I was not aware of the fact that Paul Miller recently added Toyota to their car dealership group. I thought I was walking in to West Caldwell Toyota. The Sales consultant Anton Gonch approached me and after the introduction he worked with me on every single angle until the purchase was completed. I was not sure if I should go with Camry LE or XLE, Anton guided me in the right direction without being aggressive like some other car dealers. I have been driving Toyota cars for last 20 years and I have purchased new Toyota from other dealership in the past. After my most recent Toyota purchase experience from Paul Miller, I would go back to Paul Miller Toyota and highly recommend this dealership to others who are interested in purchasing Toyota. I found a perfect combination-Great Sales Consultant: Anton Gonch, Very Good Car Dealership: Paul Miller, and Very Reliable Car: Toyota Camry, XLE. More

A very comfortable car-buying experience I visited the dealership soon after it became a Paul Miller property. I had already purchased two cars from that organization. My salesman Anton Gonch I visited the dealership soon after it became a Paul Miller property. I had already purchased two cars from that organization. My salesman Anton Gonch showed me a RAV4 that I purchased that same night. The sale came without any pressure. I felt comfortable there throughout the entire process. I walked out of the showroom with that good feeling that you like to have after buying a car. More

Great dealership Paul Miller Toyota is a very comfortable atmosphere. My husband and I were looking at a RAV4. They made my husband and my buying experience very pleas Paul Miller Toyota is a very comfortable atmosphere. My husband and I were looking at a RAV4. They made my husband and my buying experience very pleasant. Our sales person Anton took the time to go over the car controls with us and even took out the actually car we were looking at to buy on the test drive. Anton was great and very easy to work with. As was the manager and finance person. I would definitely buy another vehicle from them. More

"A++. Great Dealership and Sales Rep!" I walked into the dealership and I was greeted instantly along with being asked if I neede help or wanted a drink . Chris Zak Was terrific he was very I walked into the dealership and I was greeted instantly along with being asked if I neede help or wanted a drink . Chris Zak Was terrific he was very clear with everything and was very friendly with my first purchase of a Toyota Corolla 2016. The cars were immaculate and presented very nice. I would recommend this dealership. Dziekuje Panie Krzysku. More

You will definitely get scammed here This dealership is the worst I've seen and I have experience in the car dealership industry. My wife went into lease a new Highlander. I came in m This dealership is the worst I've seen and I have experience in the car dealership industry. My wife went into lease a new Highlander. I came in midway through the financing process and I couldn't believe the shenanigans that were being pulled on my wife. They are shameless. I can say confidently that you will get scammed when you come here. There is no doubt. They will try every trick in the book. I suggest that you examine every single line item on your contract. And, when you do catch a "mistake" somewhere, watch out because Gil, the finance manager will try to stick it back somewhere else. Dead serious. The following is just one example of the many ways that you will get scammed here. The finance guy at this dealership will push for you to buy GAP insurance. Initially, he'll quote you $900 for a 3-year lease but will say you're going to get you a great deal at only $250/year. Sounds like a great deal, right? The only problem is that GAP insurance should only cost about $20/year! Their first excuse will be that their GAP insurance is more comprehensive. I guess it's so much better that it's 10 times the cost? Show your sales contract to someone who knows what he's looking at. I guarantee you that you'll find something amiss. More

Amazing customer service! I initially visited the Honda dealership across the street to purchase an Odyssey but was unable to get service after walking around the showroom for I initially visited the Honda dealership across the street to purchase an Odyssey but was unable to get service after walking around the showroom for approximately 15 minutes. I went across the street to Caldwell Toyota and i was greeted immediately by a smiling salesperson named Anton Gonch. Anton was very welcoming and made me feel extremely comfortable with the Sienna. He had a very informative but low pressure approach which led me to purchase a Sienna on the spot. He worked with my wife & I to make the entire process (including trade-in) very easy and we're excited about our purchase. The finance manager was also excellent and patiently worked with us to find a financing package that we were comfortable with. I will be a loyal customer for life. More

Loving My Baby After months of searching for the perfect Toyota, I was at my wits end. I was prepared to keep my old beat up Sentra until it died on me. I knew I wan After months of searching for the perfect Toyota, I was at my wits end. I was prepared to keep my old beat up Sentra until it died on me. I knew I wanted a Toyota, that was a no brainer, it was just a matter of finding the right one within my price point. In May after a horrible experience at a dealership in Bergen county, my cousin suggested going to Caldwell Toyota which is actually about 20 minutes from my house. That day, I was looking to ""window shop" but then I saw this 2007 Toyota Camry XLE. The entire time I was looking at newer Corolla's but I really wanted a Camry because they are more spacious and fuel efficient. While browsing the lot Mynor came up and introduced himself to us. He must have noticed me looking at the 07 Camry because he gave me all the specs on it. Leather interior, sunroof, Bluetooth capability, push start, I couldn't wait to drive it. He got the keys and we were off. What a smooth ride. I wanted it. When we went to his desk to talk numbers, naturally, I asked for the Carfax and he got it for me with no problem. The report mentioned a recall for a part that Toyota should have replaced and he confirmed for me that it was done. We worked out some numbers, talked to some finance people and she was mine. No muss no fuss. I picked the car up a few days later once it was detailed. When I initially got the car, there was a slight imperfection on the rear bumper from a prior collision. Because the car was recently put on the lot, Mynor called me about a week later to tell me that a new rear bumper had been ordered before I bought the car and to come in to have it installed at no cost to me. I came in that same day. Now I'm really riding in style :-) Mynor also gave me a call when my plates and registration came in and even put the plates on for me. The other night I came in for service and I stopped by the sales floor to see if Mynor was around and he was. I bought my car in May and he didn't just remember me, he remembered my car. That surprised me considering the amount of people he takes care of on a daily basis. I had a great first time buyers experience with Mynor at Caldwell Toyota. He's very personable and has a great memory lol. I would definitely buy there again. More