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Paul Miller Toyota of West Caldwell

West Caldwell, NJ

4.6
707 Reviews

1155 Bloomfield Avenue

West Caldwell, NJ

07006

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707 Reviews of Paul Miller Toyota of West Caldwell

December 13, 2018

Service Experience I have always been happy with the service my car has received. John Brock always has been helpful and explained the service needed for the car. More

by dot1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brock
Dec 13, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you for the positive feedback! It is a pleasure to hear that you had a great service experience with John!

December 12, 2018

All OK They were amenable to what I wanted-re my costs. Alan was particularly helpful in teaching me about all the new technologies; bent over backwards. More

by eight leases
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Engert
Dec 12, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you for sharing your review with us! It is a pleasure to hear that Alan was extremely helpful during your visit!

December 11, 2018

Good Service Very good and quick service. Friendly environment. I like Toyota's free service policy. Paul Miller Toyota's staff are professional and cooperative. More

by Prerana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rago
Dec 11, 2018 -

Paul Miller Toyota of West Caldwell responded

Pregnant, thank you for your review! We appreciate you taking the time to share with us that your service was quick and your experience is great. We look forward to servicing you again!

December 11, 2018

Fast service Service was fast and easy as promised. It was a good experience. Waiting area was very clean and plesant. Would recommend this dealer to a friend. More

by Jane MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McConnell, Thruman Roberts, Ernie Dix, Gene Christiano
Dec 11, 2018 -

Paul Miller Toyota of West Caldwell responded

Jane, thank you for sharing your positive feedback with us! We are glad to hear that your service was fast and easy, and your overall experience was great. We appreciate your loyalty, we look forward to seeing you again!

November 29, 2018

Honest and Helpful Customer Service After reading so many positive reviews about Rob Rago, I decided to give him a call regarding a potential lease. We discussed the terms I was looking More

by Matthew Weber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rago
Nov 30, 2018 -

Paul Miller Toyota of West Caldwell responded

Matthew, thank you for taking the time to share your positive review with us! It is a pleasure to hear that Rob helped to make your experience great and provided you with a great deal on a Toyota Highlander! We look forward to servicing you again in the future!

November 27, 2018

Great deal. Wonderful car. Amazing sales representative. Rob helped us out and got us a great deal. We love the car, it drives phenomenal. Thank you! More

by ToyotaRav4Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name was Rob. , Robert Kaba
Nov 28, 2018 -

Paul Miller Toyota of West Caldwell responded

We are so glad to hear you had a great experience at our dealership! It is a pleasure to know that Rob was an amazing sales representative and helped you find the best car, and deal, for you! Congratulations on your new Toyota, we look forward to servicing you again in the future!

November 24, 2018

great Had a 10 am appointment on the day the fire department was there still only a slight delay John Brock worked extra hard to get my car in and out. th More

by RobD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John,Brock
Nov 26, 2018 -

Paul Miller Toyota of West Caldwell responded

Rob, thank you for sharing your five- star experience with us! We are pleased to hear that John worked hard to make your service quick and efficient. Thank you for being a loyal customer!

November 21, 2018

Excellent sales experience Rob Rago is an excellent salsperson, knowledgeable, patient and helpful. Frank Racanati is an excellent finance manager, down-to-earth, practical and More

by Toyota Loyalist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Rago, Frank Racanati
Nov 26, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you for sharing your positive feedback with us! We are glad that Rob and Frank were helpful, patient and knowledgeable and provided you with great customer service! Thank you for continiuing to be a loyal customer, we look forward to servicing you again in the future!

November 21, 2018

Excellent service and customer relations I was notified of a needed service visit for a safety recall. The service appointment was handled quickly, efficiently, and professionally. I chose to More

by Deb 14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I regret that I don’t remember the names as the visit was over a week ago
Nov 26, 2018 -

Paul Miller Toyota of West Caldwell responded

Deb, thank you for your five- star rating! We are happy to hear that you had a great experience at our dealership!

November 20, 2018

First Toyota purchase was a pleasant and honest experience I am please first and foremost because the first point of contact, your salesperson (Lexi) was exceptional. She was professional, patient and flexible More

by Angelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lexi Puluso
Nov 20, 2018 -

Paul Miller Toyota of West Caldwell responded

Angelo, we are so pleased to hear that your first experience at Paul Miller Toyota was pleasant and honest! Thank you for taking the time to share with us that Lexi provided you with exceptional sales service, working with your needs and requests. Congratulations on your new Toyota, and we look forward to seeing you again in the future!

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