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Paul Miller Toyota of West Caldwell

West Caldwell, NJ

4.5
703 Reviews

1155 Bloomfield Avenue

West Caldwell, NJ

07006

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703 Reviews of Paul Miller Toyota of West Caldwell

November 29, 2018

Honest and Helpful Customer Service After reading so many positive reviews about Rob Rago, I decided to give him a call regarding a potential lease. We discussed the terms I was looking More

by Matthew Weber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rago
Nov 30, 2018 -

Paul Miller Toyota of West Caldwell responded

Matthew, thank you for taking the time to share your positive review with us! It is a pleasure to hear that Rob helped to make your experience great and provided you with a great deal on a Toyota Highlander! We look forward to servicing you again in the future!

November 27, 2018

Great deal. Wonderful car. Amazing sales representative. Rob helped us out and got us a great deal. We love the car, it drives phenomenal. Thank you! More

by ToyotaRav4Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name was Rob. , Robert Kaba
Nov 28, 2018 -

Paul Miller Toyota of West Caldwell responded

We are so glad to hear you had a great experience at our dealership! It is a pleasure to know that Rob was an amazing sales representative and helped you find the best car, and deal, for you! Congratulations on your new Toyota, we look forward to servicing you again in the future!

November 24, 2018

great Had a 10 am appointment on the day the fire department was there still only a slight delay John Brock worked extra hard to get my car in and out. th More

by RobD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John,Brock
Nov 26, 2018 -

Paul Miller Toyota of West Caldwell responded

Rob, thank you for sharing your five- star experience with us! We are pleased to hear that John worked hard to make your service quick and efficient. Thank you for being a loyal customer!

November 21, 2018

Excellent sales experience Rob Rago is an excellent salsperson, knowledgeable, patient and helpful. Frank Racanati is an excellent finance manager, down-to-earth, practical and More

by Toyota Loyalist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Rago, Frank Racanati
Nov 26, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you for sharing your positive feedback with us! We are glad that Rob and Frank were helpful, patient and knowledgeable and provided you with great customer service! Thank you for continiuing to be a loyal customer, we look forward to servicing you again in the future!

November 21, 2018

Excellent service and customer relations I was notified of a needed service visit for a safety recall. The service appointment was handled quickly, efficiently, and professionally. I chose to More

by Deb 14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I regret that I don’t remember the names as the visit was over a week ago
Nov 26, 2018 -

Paul Miller Toyota of West Caldwell responded

Deb, thank you for your five- star rating! We are happy to hear that you had a great experience at our dealership!

November 20, 2018

First Toyota purchase was a pleasant and honest experience I am please first and foremost because the first point of contact, your salesperson (Lexi) was exceptional. She was professional, patient and flexible More

by Angelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lexi Puluso
Nov 20, 2018 -

Paul Miller Toyota of West Caldwell responded

Angelo, we are so pleased to hear that your first experience at Paul Miller Toyota was pleasant and honest! Thank you for taking the time to share with us that Lexi provided you with exceptional sales service, working with your needs and requests. Congratulations on your new Toyota, and we look forward to seeing you again in the future!

November 20, 2018

Rating of car dealership Knowledgeable & helpful sales person & financial officier made leasing a car easy. Will be recommending to friends & family who are interested in eith More

by Laura2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rago & Frank
Nov 21, 2018 -

Paul Miller Toyota of West Caldwell responded

Laura, thank you for sharing your five- star experience with us! We are glad to hear that you had a great visit and that our sales associates made your process easy! Thank you for being a loyal customer and we look forward to seeing you again in the future!

November 17, 2018

Scheduled service on lease veh. My service rep is Mr. John Brock "he is the reason I an still a customer! I have been a with Toyota for eighteen years Thank you John More

by 7113RQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Carbone, John Contreras, Alfredo Fabregas
Nov 19, 2018 -

Paul Miller Toyota of West Caldwell responded

We are so glad to hear that you had a positive experience here at Paul Miller Toyota! We are pleased to know that John continues to provide you with excellent customer service! Thank you for being a loyal customer!

November 15, 2018

Leasing new car, returning past leased car Rob Rago was excellent, great customer service, very helpful and knowledgeable. Frank, the finance manager was also excellent to work with, Friendly More

by Toyota Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Rago, Frank Racanati
Nov 16, 2018 -

Paul Miller Toyota of West Caldwell responded

We are so glad to hear that your visit met our five- star standards! Thank you for sharing that Rob and Frank provided you with great customer service and that everyone here at Paul Miller Toyota was friendly and knowledgeable! We appreciate your loyalty and look forward to servicing you again in the future!

November 13, 2018

Service Very friendly and knowledgeable staff. Explained everything in great detail and were honest. Timely service, ordered parts and had ready in a day. Tha More

by underdog068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jenkins
Nov 13, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you so much for your positive feedback! We are so pleased to hear that Chris was helpful and knowledgeable during your visit! We look forward to servicing you again in the near future!

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