Paul Miller Toyota of West Caldwell

Good no issues. Car was ready when they said. You just need to hire more staff. Over 2hrs for oil change and ref maint is nuts Car was ready when they said. You just need to hire more staff. Over 2hrs for oil change and ref maint is nuts More

I brought my car in for a recall service which needed several hours to be completed. The dealership offered a complimentary shuttle service to my home and then picked me up when my car was ready. Such a several hours to be completed. The dealership offered a complimentary shuttle service to my home and then picked me up when my car was ready. Such a wonderful option! More

Great job done on time No complaints Sergio was great Will use them in the future great Will use them in the future More

Was under the impression that if I had work done after the diagnosis I wouldn’t have to pay the $165.00 fee for it. Considering I was told that we needed a new battery ($376.00) in order to check for an e the diagnosis I wouldn’t have to pay the $165.00 fee for it. Considering I was told that we needed a new battery ($376.00) in order to check for an evap leak which turned out to be a loose gas cap. Felt I was taken advantage of. We bought our Toyota from you but will think twice about coming back for future services or buying another car from your dealership. Ended walking out with a $584.00 bill, thank god I got a veterans discount or it would have been over $600.00. Didn’t feel too good after leaving. More

Service Tech was friendly and helpful. Oil change, multi point checks and tire rotation performed quickly. Oil change, multi point checks and tire rotation performed quickly. More

Very professional, very patient, answered all my questions, service was completed on time. Very efficient questions, service was completed on time. Very efficient More

Excellent experience with scheduling an appointment on line and real-person chat with my questions answered immediately & accurately. line and real-person chat with my questions answered immediately & accurately. More

An experience that was so easy, relaxed, not pushy to close a deal, and extremely accommodating! close a deal, and extremely accommodating! More

Gustavo, Nelson, and Frank really made this a great experience. I would highly recommend them, to anyone looking for a car. Great work all. Thank You. Joe C experience. I would highly recommend them, to anyone looking for a car. Great work all. Thank You. Joe C More

Very friendly. Everyone we dealt with was very helpful and efficient with our time. We were especially happy with our salesman Len Pizza. We would highly recomme Everyone we dealt with was very helpful and efficient with our time. We were especially happy with our salesman Len Pizza. We would highly recommend him and hope to use him again. More