Paul Miller Toyota of West Caldwell

Omar was fantastic, understanding, and thorough. He patiently listened to exactly what we wanted and helped us figure out how to get it. Unlike other dealerships we visited, Omar didn't try to push He patiently listened to exactly what we wanted and helped us figure out how to get it. Unlike other dealerships we visited, Omar didn't try to push us on cars they had in stock nor tell us what we wanted wasn't available.... he instead heard what we wanted, put in an allocation request to Toyota and kept us informed of progress. We picked up our new Sienna yesterday and are thrilled with it. More

My experience at Toyota was wonderful everyone was helpful and courteous. Jamie greeted us and Kelly had all the paperwork ready. Ryan had all the paperwork ready and that went quick . I appreciate th helpful and courteous. Jamie greeted us and Kelly had all the paperwork ready. Ryan had all the paperwork ready and that went quick . I appreciate the person who went over all the works in the car. I alway recommend Toyota to all my friends More

Umar is a great sales person ! He was very helpful in buying my second Toyota Camry ! Thank you very much! He was very helpful in buying my second Toyota Camry ! Thank you very much! More

My salesperson, Alan Engert, provided an excellent buying experience on our new RAV4. This was my second time purchasing a car from him, and on both occasions he proved to be knowledgeable, straightforward a experience on our new RAV4. This was my second time purchasing a car from him, and on both occasions he proved to be knowledgeable, straightforward and extremely helpful. He also facilitates a trade-in towards our purchase, which was a big help. Thank you Alan! Frank Racanati, our finance person, was also knowledgeable, patient, and a pleasure to deal with. More

Sergio and Kevin’s service are amazing. Always meet times given for service and go above and beyond to accommodate customers needs. I will be buying my next car from this dealership just fo Always meet times given for service and go above and beyond to accommodate customers needs. I will be buying my next car from this dealership just for the service department! More

Very pleased with service and time my car was done Thank you very much to all you very much to all More

Good no issues. Car was ready when they said. You just need to hire more staff. Over 2hrs for oil change and ref maint is nuts Car was ready when they said. You just need to hire more staff. Over 2hrs for oil change and ref maint is nuts More

I brought my car in for a recall service which needed several hours to be completed. The dealership offered a complimentary shuttle service to my home and then picked me up when my car was ready. Such a several hours to be completed. The dealership offered a complimentary shuttle service to my home and then picked me up when my car was ready. Such a wonderful option! More

Great job done on time No complaints Sergio was great Will use them in the future great Will use them in the future More

Was under the impression that if I had work done after the diagnosis I wouldn’t have to pay the $165.00 fee for it. Considering I was told that we needed a new battery ($376.00) in order to check for an e the diagnosis I wouldn’t have to pay the $165.00 fee for it. Considering I was told that we needed a new battery ($376.00) in order to check for an evap leak which turned out to be a loose gas cap. Felt I was taken advantage of. We bought our Toyota from you but will think twice about coming back for future services or buying another car from your dealership. Ended walking out with a $584.00 bill, thank god I got a veterans discount or it would have been over $600.00. Didn’t feel too good after leaving. More