Paul Miller Toyota of West Caldwell

They are much better than my last Toyota dealership. But this time, I was going in my rental to an appointment with a client, and told them I needed the materials in my car on the lift. They didn’t ge But this time, I was going in my rental to an appointment with a client, and told them I needed the materials in my car on the lift. They didn’t get it down in time and I had to cancel the clients appt - and loose the money. They made it right on the end the next day - discounted the service. But it was nerve-wracking. They also had to order a part at the last minute and couldn’t get it for several hours after they gave me a time I could leave. Very disappointing. More

Courteous, friendly and knowledgeable staff! A great experience! Will definitely fo back when we need our next car! A great experience! Will definitely fo back when we need our next car! More

Good: Polite, respectful and professional treatment. Himanshu is a good salesman. Bad: I hate the fact that I am forced to pay for items that are listed as "optional" (I never asked for them but I wa Himanshu is a good salesman. Bad: I hate the fact that I am forced to pay for items that are listed as "optional" (I never asked for them but I was told I have to accept them) but I guess that dealers are taking advantage of the seller market (if you don't like it someone else will come and buy it). If it wasn't for that I would give five stars. More

I would definitely recommend Paul Miller Toyota! Everyone there has been very helpful and professional! Everyone there has been very helpful and professional! More

Perfect dealer for bay car the people is super nice and friendly I recommend going to bay car there and get good deal friendly I recommend going to bay car there and get good deal More

The customer service personnel was nice. He explained everything to the best of my knowledge He explained everything to the best of my knowledge More

Exceptional service every time. Chris was behind the counter today and was fantastic. Timely updates and timely service. Chris was behind the counter today and was fantastic. Timely updates and timely service. More

Excellent sales rep very knowledgeable patient and I felt no pressure to Buy. Also the financial rep was very helpful in getting me a fair loan rate no pressure to Buy. Also the financial rep was very helpful in getting me a fair loan rate More

Himanshu was great, I always come to him when I want to get a car get a car More

As usual maintenance was completed in timely fashion. Kevin Regan was his usual friendly self and answered my questions fully, and also provided helpful advice addressing several detailing issues. Kevin Regan was his usual friendly self and answered my questions fully, and also provided helpful advice addressing several detailing issues. More