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Paul Miller Toyota of West Caldwell

West Caldwell, NJ

4.5
703 Reviews

1155 Bloomfield Avenue

West Caldwell, NJ

07006

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703 Reviews of Paul Miller Toyota of West Caldwell

March 01, 2020

customer focus staff seems to have my interests at heart asked what i needed focused on my concerns. called me promptly to keep informed i'm very happy More

by joemckenna_07043
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know the names
Mar 02, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for your recommendations and for your five-star feedback, Joe! We hope you visit us back again soon for another great experience with us!

February 28, 2020

service They took care of me right always.....Service was really fast thank you so much.....Will Definitely will return again Thank you West Caldwell Toyota More

by luis3112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McConnell, Ernie Dix, Gene Christiano
Feb 28, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for your recommendations and for your five-star feedback! We hope you visit us back again soon for another great experience with us!

February 26, 2020

Purchase a new car- Everyone was very professional and helpful.My salesman - Alan Engert was very knowledgable and concerned about my questions. The people in the Parts More

by retired guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Engert, Alfredo Fabregas
Feb 28, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for your recommendations and for your five-star feedback! We hope you visit us back again soon for another great experience with us!

February 24, 2020

Excellent experience with Paul Miller Toyota I had a great experience leasing my 2020 Rav4 from Paul Miller Toyota in West Caldwell. Kelly went out of her way to get the car with the exterior an More

by javolcircles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Faber, Luis Gonzalez, and Frank Racanati
Feb 26, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for your recommendations and for your five-star feedback! We hope you visit us back again soon for another great experience with us!

February 22, 2020

My purchase experience with Paul Miller Toyota shows that they are conducting business very duty, salesmen and managers are playing the games together to put traps throughout your purchase: I leased my car h More

by gwu2017
Recommend Dealer
No
Employees Worked With
Kamel Hamzaoui, Luis Gonzalez
Feb 24, 2020 -

Paul Miller Toyota of West Caldwell responded

Mr. Wu, everything was explained by the salesperson, Finance Manager and myself. All the information you provided on the review is incorrect and false. Your intentions were to return the vehicle because he could not negotiate the buyout at the end of the lease and tried to return the vehicle 2 days after taking delivery and signing all contracts. So is the money down or the buyout price as you explained to me when you came to the showroom? One thing is to be upset but one thing is to give false information on Social Media. Customers that come to Paul Miller Toyota received the utmost respect and consideration with the purchase of their vehicle. We 100% try to take care of all our customers in the most ethical and honest way. Please at least present the correct information on social media and the sales manager trying to help you resolve the issue. All the information in the contracts are explained line by line, signed by a Financial officer and the customer. Finally, copies are given so both parties are in a mutual agreement.

February 21, 2020

It was my first service at Paul Miller Toyota. Employees were very friendly and helpful. I’m really pleased with my service experience and I’ll definitely come back More

by Viola
Recommend Dealer
Yes
Employees Worked With
Chris Jenkins. R Appleton
Feb 24, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for your recommendations and for your five-star feedback! We hope you visit us back again soon for another great experience with us!

February 19, 2020

It was a pleasure doing business at Paul Miller Toyota. My salesman, Kris Zak made the transaction a stress free experience. I got an exceptional pre-owned Camry in nearly showroom condition at a nice pr More

by JC
Recommend Dealer
Yes
Employees Worked With
Kris Zak
Feb 24, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for your recommendations and for your five-star feedback! We hope you visit us back again soon for another great experience with us!

February 15, 2020

It was amazing every person in there was wonderful I would recommend it to anybody I actually yesterday brought them homemade cookies and brownies I would actually go there and hang out with everybody t More

by GinaMarie
Recommend Dealer
Yes
Employees Worked With
Matt McConnell, James Velsor, Robert Cuozzo, Thruman Roberts, Ernie Dix, Gene Christiano
Feb 18, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for your recommendations and for your five-star feedback! We hope you visit us back again soon for another great experience with us!

Jun 24, 2022 -

GinaMarie responded

Thank you Paul Miller Toyota!! You guys are amazing!!!!!!! Love everyone there Jim V is my man! I’m leasing cars from them forever

February 12, 2020

Great service I brought my car in for its first scheduled maintenance. The service advisor, Chris, was very helpful, professional and friendly. My car was ready f More

by jodib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jenkins
Feb 13, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the great review! We are happy to hear that you had a positive experience visiting us. We look forward to seeing you again in the future.

February 08, 2020

Great experience. My second time using this dealership and I had a smooth and great experience. I would recommend them as they were good to work with. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Kris Zak
Feb 10, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the great review! We are happy to hear that you had a positive experience visiting us. We look forward to seeing you again in the future.

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