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Paul Miller Toyota of West Caldwell

West Caldwell, NJ

4.5
703 Reviews

1155 Bloomfield Avenue

West Caldwell, NJ

07006

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703 Reviews of Paul Miller Toyota of West Caldwell

March 29, 2022

My salesman, Umair ,rendered outstanding service, and the entire process was stress free. Very pleased with outcome. More

by mslin50@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Mgr polite and helpful — Justin and Kelly helped me understand the setup for phone and car.
Mar 30, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you for the positive feedback regarding your recent experience with Umair!

March 27, 2022

Dealing with Marvin Garcia and others in your Sales Department was a very good experience. More

by vjguercio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Garcia
Mar 28, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you for sharing your 5 Star experience with our sales department. It was a pleasure serving you as a customer.

March 25, 2022

It’s always a pleasure to take my car to Paul Miller for service. They are friendly and efficient. More

by lgalio17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio
Mar 28, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you fort taking the time to leave a positive service review. We are happy to hear that our staff provided you with excellent service.

March 25, 2022

Your employee are professional particularly to sergio and marvin who accommodate and assist me in my car maintenance services. More

by roel_payabyab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio
Mar 25, 2022 -

Paul Miller Toyota of West Caldwell responded

We are so happy to hear our staff provided you with an excellent service experience. We look forward to seeing you again for your next service visit.

March 24, 2022

Great experience as always. My customer care manager was very informative and helpful. Very happy. More

by Ralph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great
Mar 25, 2022 -

Paul Miller Toyota of West Caldwell responded

Ralph, we are so happy to hear that our staff was informative and helpful during your recent visit. It was a pleasure serving you as a customer.

March 23, 2022

The dealership is very organized and they get the job done right. I recently had them install a hard cover on the new Toyota Tacoma I recently purchased through this dealership. Very welcoming and depend More

by Ddugpat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Samantha
Mar 23, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you for the positive feedback regarding your recent experience with us!

March 20, 2022

Sergio Santizo-Velez is patient, attentive and helpful. The service department has always been good. I have been a customer for many years and have never had a problem. I will return. More

by Calchef
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Santizo-Veliz
Mar 21, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your loyalty to our dealership and look forward to working with you again in the future!

March 16, 2022

Paul Miller staff is very nice and service people corporate service is good I recommend my friend and family More

by devangv7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know
Mar 17, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you for the positive feedback regarding your recent experience with us!

March 11, 2022

Unfortunately this dealership has no idea what they are doing. If you purchase a vehicle here you will feel like you work for them. They don't get you your license plates in a timely manner and you have t More

by Lj.whitney
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson, Robert Kaba
Mar 14, 2022 -

Paul Miller Toyota of West Caldwell responded

Please allow me to sincerely apologize for your negative experience. I would like the opportunity to further discuss your visit in more detail. At a moment of your convenience, please contact me. I look forward to speaking with you. Kind regards, Sam Ghabour General Sales Manager 973-582-1121

February 25, 2022

Came in to see the car and was never told about extra reconditioning fees on 2021 car with 23k miles Would not go again More

by pavelbutrim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kaba
Feb 28, 2022 -

Paul Miller Toyota of West Caldwell responded

Please allow me to sincerely apologize for your negative experience. I would like the opportunity to further discuss your visit in more detail. At a moment of your convenience, please contact me. I look forward to speaking with you. Kind regards, Sam Ghabour General Sales Manager 973-582-1121

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