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Paul Miller Toyota of West Caldwell
West Caldwell, NJ
703 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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703 Reviews of Paul Miller Toyota of West Caldwell
June 01, 2022
Brought my vehicle in for service and was greeted on a friendly note. Service did not take long and a review of what was done was explained in a fashion that was easy to understand. friendly note. Service did not take long and a review of what was done was explained in a fashion that was easy to understand. More
by Dpdt72
Employees Worked With
Robert Kaba
May 17, 2022
Kelly (salesperson) and Frank (finance) were great to deal with! efficient, professional, pressure free experience. They are 2 of the best in the business and should be commended. Have dealt with Paul Mi deal with! efficient, professional, pressure free experience. They are 2 of the best in the business and should be commended. Have dealt with Paul Miller Toyota for years now...Great Sales, Parts and Service experiences. keep up the good work!! More
by Broadway Bobby
Employees Worked With
Kelly in Sales/Frank in Finance, Robert Kaba
April 30, 2022
Thank you Sam & Samantha for making my car purchase during difficult time of inventory and also for being helpful and professional I really appreciate all your hard work and look forward sending you re during difficult time of inventory and also for being helpful and professional I really appreciate all your hard work and look forward sending you referrals More
by Natalia0624
Employees Worked With
Samantha Rios
April 08, 2022
Ricky Jao from sales department very nice person and very patient. He help and show the car that I need. I love my Toyota Highlander. patient. He help and show the car that I need. I love my Toyota Highlander. More
by nenitaenriquez56
Employees Worked With
Ricky Jao from sales department
April 07, 2022
The moment you walk in, instead of being welcomed, sales folks crack poor jokes at you. The price shown online with taxes and doc fees is way way lower than what you end up seeing at showrooom. I laughed ou folks crack poor jokes at you. The price shown online with taxes and doc fees is way way lower than what you end up seeing at showrooom. I laughed out at the half witted logic of sales manager about the ridiculous add-on’s which increased price by 5k. Also his adamant stance that their practice to always add 5k worth add-on’s was a good joke to remember on my way back home. Also nowhere is the online trade-in estimate close to actually what they offer. Arrogant sales manager and his callous attitude is to be best left alone and their little bubble of bad customer handling, horrible sales practices. Waste of 1.5 hr drive one way. I got a great deal from another dealer. Yes I paid only base price+tax+reasonable doc fee. Also got a reasonable price for my trade in(close to KBB). So while you are in there don't let these guys fool you that it is industry norm to cross sell add-on’s and low ball trade-in’s. Walk out and spare yourself the worst deal you might have walked into. I really don’t care for cookie cutter response from Paul Miller management apologizing and being asked to call them back, heck why would I waste my time again. If they care, let them call to apologize. More
by MK4runner
Employees Worked With
Sameh
April 03, 2022
Jamie and Kelly were really helpful when purchasing my new Toyota Corolla. They were extremely personal and made sure I was comfortable with the car before I left the lot. Thank you so much! new Toyota Corolla. They were extremely personal and made sure I was comfortable with the car before I left the lot. Thank you so much! More
by Logerfoc
Employees Worked With
Jamie and Kelly , Robert Kaba
March 30, 2022
Great dealership, everyone cheerful, friendly and very helpful. They made my car financing a breeze. Will be back when I’m ready to get a next. helpful. They made my car financing a breeze. Will be back when I’m ready to get a next. More
by Singh.chris
Employees Worked With
Robert Kaba
