Paul Miller BMW

This is my 3rd BMW lease at Paul Miller BMW. I've worked with Steve Perrella, but Cathy Kundert covered for him. She was very accommodating, helpful, friendly and patient. She took alot of time set worked with Steve Perrella, but Cathy Kundert covered for him. She was very accommodating, helpful, friendly and patient. She took alot of time setting up my new car for me and explaining the systems. Generally I've always felt welcome and well attended to at Paul Miller BMW. More

Jimmy was by far one of the best sales reps to work with. He went overboard to make sure I was happy with the vehicle as well as the financing. He is respectful, patient and answered every question I had. He He went overboard to make sure I was happy with the vehicle as well as the financing. He is respectful, patient and answered every question I had. He gave me all the time I needed to make a decision and did not once make me feel rushed. I really appreciate all he did for me. More

We rate this dealership as Great! This is the fourth purchase of a BMW we made from Jerzy Kutyla at Paul Miller BMW in Wayne. One was a certified pre-owned and the others brand new. Over the years, we c purchase of a BMW we made from Jerzy Kutyla at Paul Miller BMW in Wayne. One was a certified pre-owned and the others brand new. Over the years, we could not be happier with the buying experience and the service. This year we financed through BMW for the first time. The rate is great and it could not have been any easier! We recommend anyone looking for an excellent car and an honest, knowledgeable salesperson to contact Jerzy. More

Car was ready when service rep said it would be. Car was clean in/out; appreciate that nice touch. No hassles from drop off to pick up. Great job. clean in/out; appreciate that nice touch. No hassles from drop off to pick up. Great job. More

I arrived for Service Monday December 23rd and the service department was jumping with many Paul Miller customers dropping their car for service. The entire staff kept a smile on their face and in les service department was jumping with many Paul Miller customers dropping their car for service. The entire staff kept a smile on their face and in less than 15 minutes I was in a loaner car and on my way to work. Later on in the day Scott Vara my service adviser called me to tell my car was done and everything was taken care of. I was under the impression I needed rear brake rotors and he had told me that it wasn't necessary. Paul Miller BMW is 100% honest and they know how to take care of a customer. I will definitely be visiting the showroom with my wife this spring so she can get onboard to experience the feeling of driving a BMW with a A+ dealership. Thank you, Aaron More

Service Advisor Ken Walters is the absolute best service advisor, been dealing with him for years. Should be promoted within the organization. Nick (Mechanic) best mechanic that has worked on my car. The advisor, been dealing with him for years. Should be promoted within the organization. Nick (Mechanic) best mechanic that has worked on my car. The last two visits, he has made my 2005 car run like brand new. Should be promoted or a the minimum be given a bonus. Two of the most exceptional employees. Thank you, Dawn More

What a wonderful buying experience and so great that the service department was able to put my snow tires/wheels on while I finished my purchase paperwork. It made the ride home in the snow storm amazing, service department was able to put my snow tires/wheels on while I finished my purchase paperwork. It made the ride home in the snow storm amazing, thank you. More

KEN IS VERY KNOWLEDGEABLE AND UNDERSTANDING. HE FOLLOWS KEN IS VERY KNOWLEDGEABLE AND UNDERSTANDING. HE FOLLOWS UP ON ANY CUSTOMER'S REQUEST!! I WILL RECOMMEND THE SERVICE & THE PEOPLE INVOLVED TO ANY PER KEN IS VERY KNOWLEDGEABLE AND UNDERSTANDING. HE FOLLOWS UP ON ANY CUSTOMER'S REQUEST!! I WILL RECOMMEND THE SERVICE & THE PEOPLE INVOLVED TO ANY PERSON. More

I've been working with Ken for a while now and he's the best service representative I've had since buying my car at this dealership in 2006. He seems to be really listening to me with regard to o he's the best service representative I've had since buying my car at this dealership in 2006. He seems to be really listening to me with regard to ongoing issues with the car and has been pro-active in helping to deal with them. More

Paul is a great service advisor.Make sured that all my problem were checked and fixed.Also was good at letting me know the status of the vehicle and the problems they found. problem were checked and fixed.Also was good at letting me know the status of the vehicle and the problems they found. More