Paul Miller BMW

In and out in one hour ! I brought my X 5 for routine service at 9 AM and I was finished by 10 AM and everything was done as scheduled on time. The staff was courteous f I brought my X 5 for routine service at 9 AM and I was finished by 10 AM and everything was done as scheduled on time. The staff was courteous friendly and efficient More

Car Purchase Great customer service when I visited PM. Alan assisted me with the process in purchasing my Infiniti from there and it was prepared well for pick up. Great customer service when I visited PM. Alan assisted me with the process in purchasing my Infiniti from there and it was prepared well for pick up. I would definitely recommend someone to make a purchase from there and also to work with Alan. More

Prompt Service Own an older model x3 which required immediate service. They took my vehicle in right away, and supplied me with a loaner vehicle. Were pleasant to wo Own an older model x3 which required immediate service. They took my vehicle in right away, and supplied me with a loaner vehicle. Were pleasant to work with, and very accommodating. The problem was taken care of quickly, and when I picked it up, it was immaculate inside and out. Pleased with the service that I received. More

Excellent Customer Service and Care!! I very much enjoy taking my car to Paul Miller. Due to the excellent customer service and experiences, I'm happily going to stay within the BMW line. I very much enjoy taking my car to Paul Miller. Due to the excellent customer service and experiences, I'm happily going to stay within the BMW line. Thank you! - Liz More

Great service I came in for a small replacement of a light bulb in one of the headlamps. They were courteous and welcoming as I pulled in. They took care of the pro I came in for a small replacement of a light bulb in one of the headlamps. They were courteous and welcoming as I pulled in. They took care of the problem promptly and washed my car. Very happy with the service center. More

Horrible I am shocked they managed to get even two stars. Their employees Jimmy Estevez and Jim Caruso made us feel very unwelcomed, which I felt was due to m I am shocked they managed to get even two stars. Their employees Jimmy Estevez and Jim Caruso made us feel very unwelcomed, which I felt was due to my ethnicity. I could not believe it initially that such things happen in this day and age. However, when I used a common American name while chatting with them they were very accommodating. I wrote an email to their GM Mike Gruber, explaining the situation on April 2nd. Initially I was told Mike is out of office, therefore I waited for about two weeks and did not hear from him. So I guess the leadership does not care about customer care and approves such behavior. More

Excerent service Excellent service! Thank you for your advise for future service too. I will very happy to visit Paul miller BMW. I am very impressive every time vi Excellent service! Thank you for your advise for future service too. I will very happy to visit Paul miller BMW. I am very impressive every time visit this dealer. More

Great ! He was very kind and helpful. I am very satisfied with my car and sales rep. Also my sales rep. Robert is pure gentle man and introduced a very ni He was very kind and helpful. I am very satisfied with my car and sales rep. Also my sales rep. Robert is pure gentle man and introduced a very nice steak house after we purchased a new car. It was delight food and experience. Thank you, Robert. More

Sales Dept Very Professional I recently purchased an X3 BMW. It was a pre-cert with 5, 000 miles. My sales rep was very knowledgeable regarding all aspects of the car, and took ex I recently purchased an X3 BMW. It was a pre-cert with 5, 000 miles. My sales rep was very knowledgeable regarding all aspects of the car, and took extra time to help me understand all of the features. They also offered very competitive financing, which I ended up taking, instead of paying cash upfront. The whole transaction was stress free and was handled very expediently. More

Shady Service Department! This service department doesn't even deserve one star!! I caution anyone going to Paul Miller to make sure they ask for AND sign all work/service orde This service department doesn't even deserve one star!! I caution anyone going to Paul Miller to make sure they ask for AND sign all work/service orders!! The only thing this place is good at is attempting to scam you! More