Paul Miller BMW

Excellent service rep & quality service performed Service Rep is "top-draw" and service on any of our 3-BMWs is always via top quality. Would recommend Ken Walters for all our service requirements. Service Rep is "top-draw" and service on any of our 3-BMWs is always via top quality. Would recommend Ken Walters for all our service requirements. More

Unsatisfied Service I would like to bring your attention to an unsatisfactory experience I had at BMW Paul Miller auto service on October 9, 2019. I have been a loyal cus I would like to bring your attention to an unsatisfactory experience I had at BMW Paul Miller auto service on October 9, 2019. I have been a loyal customer for long time and feel that incomplete service was done on my 2007 BMW X5 at that time. On May 2019, I brought my car with oil leakage problem and was informed that the problem can be fixed but will take long labor hours as it is engine work providing me with repair quote of about $4,000. I agreed. On June 14, I went to the dealer to pick the car and was informed that the problem was resolved and no more oil leakage. However, in the week since I have returned home with my car, I have noticed that the oil level is still dropping fast and the muffler has a lot of smoke. On Sep. 17, 2019, I brought the car again to them and it took them long time again to inform me that the car has more internal oil leakage and provide me with a new repair quote of about $8000 then discounted to about $4000. I had requested to contact the supervisor to try to resolve that matter and informed him clearly that this problem is same why I brought the car and not fixed yet. However, I was informed that they are not responsible for this problem and they can't consider it part of their repair and I still need to be charged to fix the oil leakage. It had been my understanding that the original repair quote of about $4000 price applied to all the oil leakage in the car, and I had filed complaint to the State Attorney General. I don't recommend any one to deal with that place. More

Many thanks to Jose Jimenez and team! Sincere thanks to Jose Jimenez for his excellent professionalism and attention to detail. A pleasure to have him as my Service Advisor on this visit a Sincere thanks to Jose Jimenez for his excellent professionalism and attention to detail. A pleasure to have him as my Service Advisor on this visit and will gladly contact him with future vehicle inquiries. Thanks as well to the team who handled the service of my car. Great job! Many thanks, Ileana Catalina Nastovici More

Always ready to service your car even without appt. I always go to this location even if it is an hour away from me for one reason. Great service and reliability, peace of mind knowing your car is in go I always go to this location even if it is an hour away from me for one reason. Great service and reliability, peace of mind knowing your car is in good hands. More

Fantastic! I’ve been working with Ken Walters for over 10 years, he always explains what needs to be done and schedules a time that’s convenient for me. The serv I’ve been working with Ken Walters for over 10 years, he always explains what needs to be done and schedules a time that’s convenient for me. The service is great and I’ll always be a BMW customer for life. More

Ecellent dealership I work with Cathy Kundert at this dealership. I have been working with her for 7 years now. It is amazing that the same person has been there this l I work with Cathy Kundert at this dealership. I have been working with her for 7 years now. It is amazing that the same person has been there this long. The dealership is fantastic and so is Cathy. More

Great dealership Great service very attentive . Rich Rulli made my service really easy and great to work with. He is the kind of service advisor you want Great service very attentive . Rich Rulli made my service really easy and great to work with. He is the kind of service advisor you want More

Superb attention to detail along w/ Great Customer service . The minute we got to Paul Miller’s beautiful showroom we knew we were in the right place to buy a car - and we were right! We bought a pre-owned ce . The minute we got to Paul Miller’s beautiful showroom we knew we were in the right place to buy a car - and we were right! We bought a pre-owned certified BMW for one of our daughters and it was a very pleasant, quick and efficient transaction. Everyone we dealt with went above and beyond our expectations. In addition to fully explaining the purchasing requirements, before we left , they took the time and made sure we understood each and every aspect of our specific car and accessory functions. Thank you very much Mr Patrick Ott , Mr Tyler Van Blarcom and Mr Peter Chrzanowski on a job well done More

Fabulously Patient People Tony Herrera is a fabulous car salesman with no pressure. Even with a major time crunch, he worked very hard and went above and beyond our expectation Tony Herrera is a fabulous car salesman with no pressure. Even with a major time crunch, he worked very hard and went above and beyond our expectations. If any one is in the market for a BMW, highly recommend Tony. He worked with our wants and needs while also accommodating some extraneous circumstances we had. Walk into the showroom and immediately request Tony! More

Professional, prompt, efficient! Rich was very professional and informative. As was the entire staff. They were friendly and polite, which is refreshing these days. My car was servi Rich was very professional and informative. As was the entire staff. They were friendly and polite, which is refreshing these days. My car was serviced in a timely manner and I am very pleased! Love the car wash! thank you More