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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,326 Reviews

1,326 Reviews of Paul Conte Cadillac - Service Center

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April 11, 2025

The best dealer for sales and service! We have always purchased and serviced our vehicles here. More

by christinacutrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Galgano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

John Cusumano is a great guy to work with. . Definitely knows his stuff.. Treats the customers like family.. More

by haullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Always great courteous and friendly service and they get the job done! Would recommend their service dept all the time More

by chevydan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

John takes the time to listen to the problem and makes sure to get it taken care of. He explains everything well and is wonderful to deal with. More

by jmacko427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I had a great experience in the last service appointment at Paul Conte. John, the Service Mgr really handled me well! More

by SILVYMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

John is a pleasure to work with and always very helpful and professional he cares about his clients More

by kbsandler61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Very satisfied with all service received from Paul Conte. Professional services is there goal. Danny is the best. Thank you 👍😀 More

by ARLENEFELLONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

THE WORK IS COMPLETED WITH GREAT CARE. EVERY TIME I NEED WORK DONE ON ANY OF MY CARS THE SERVICE DEPT IS AVAILABE TO HANDLE THE WORK WITHOUT TELLING ME THE PARTS AREN'T IN OR TO LEAVE IT O More

by tershy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

My service advisor Danny is always a pleasure to work with. Paul Conte Cadillac service and sales is the best dealership around. If you're interested in a Cadillac go to Paul Conte Cadillac. More

by JAZZYG56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Went for inspection. Vehicle failed inspection for squeaky Windshield Wipers. I cleaned wipers , took vehicle to independent shop ,and vehicle passed. Dealer was trying More

by SNDWICHJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Paul Conte Cadillac responded

Thank you for your feedback. I hope you enjoyed the complimentary oil change service. Please understand, we take New York States inspection requirements very seriously. We apologize if you feel that wiper blade replacement seemed excessive to you. If you would like to speak about this matter further, please contact me. Shai Nadav Service Director 516.868.0530

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