Paul Conte Cadillac - Service Center

The quality and the amount of care and the way Tom went above and beyond to help me. I can't even express how great full. I will always be a loyal customer from now on. above and beyond to help me. I can't even express how great full. I will always be a loyal customer from now on. More

My appointment was for a routine oil change that is included with the purchase of the car. My car was taken in as soon as I arrived and all my information was recorded promptly. I was led to a comforta included with the purchase of the car. My car was taken in as soon as I arrived and all my information was recorded promptly. I was led to a comfortable waiting room and tom said I would be notified when the work was completed. I was happy with the way I was treated throughout the time I spent there and with tom!s friendly attitud. More

I have been to Paul Conte a few times for service, and although I live closer to other Cadillac dealers it's worth the trip. I have always had a pleasant experience and they are true to their word. Abe t although I live closer to other Cadillac dealers it's worth the trip. I have always had a pleasant experience and they are true to their word. Abe treated us with the great care and we were In and out quickly. thank you More

I was concerned about how my wife's Cadillac DTS was running. Even though the car had not been purchased at Paul Conte Cadillac I called for a service appointment on a Saturday morning. An appointment running. Even though the car had not been purchased at Paul Conte Cadillac I called for a service appointment on a Saturday morning. An appointment was made for me that Monday morning. A loaner car was waiting when I arrived. I was greeted by Danny the service advisor at Paul Conte Cadillac. He was very professional, knowledgeable and very friendly. I requested a thorough inspection of the car be performed as I sensed the car just didn't seem to be running right. Danny assured me a complete inspection would be made. I then knew I was in good hands. As I suspected repairs were required. Danny keep me informed as what needed to be done. The work was done right, timely and at a fair price. When I arrived to pick up the car Danny took me through the checklist of the items inspected and repairs made. He made the process one of the best experiences I have had at a Cadillac dealership! More

I showed up early for my service appointment and was seen right away. I waited slightly over a half hour for my service to complete. The services for next visit (anticipated) were explained to me and I was right away. I waited slightly over a half hour for my service to complete. The services for next visit (anticipated) were explained to me and I was out in less than an hour!! very pleased with my appointment especially since it was the day before Thanksgiving--a potentially high volume day! More

Abe from the service center was not only attentive but displayed great attention to detail. He got my oil change done promptly and offered me coffee and bagels. Additionally Abe advised me of a recall on displayed great attention to detail. He got my oil change done promptly and offered me coffee and bagels. Additionally Abe advised me of a recall on the car. Great experience and one of the main reasons that I continue to buy Cadillacs from Conte( This is my 4th Cadillac from this dealership). Sincerely, Mr. Philip L. Ragona More

My service to my Cadillac, as usual, was fast and efficient. Tom is always pleasant and very helpful. It is truly a pleasure to deal with Paul Conte Cadillac. efficient. Tom is always pleasant and very helpful. It is truly a pleasure to deal with Paul Conte Cadillac. More

Excellent service department. Very convienient hours for scheduling appointments. Service staff is friendly and helpful in answering any questions or concerns that a customer may have. scheduling appointments. Service staff is friendly and helpful in answering any questions or concerns that a customer may have. More

I called for an appointment this morning, 11/22/2013, for an appointment for an oil change as my vehicle indicated it was needed soon. They surprised me with bring it in today. I arrived and was pleasan for an appointment for an oil change as my vehicle indicated it was needed soon. They surprised me with bring it in today. I arrived and was pleasantly greeted by Tom who told me no problem we will have you out of here soon as I chose to wait for my vehicle. True to his word I was out of there in approximately 30 to 40 minutes with my car. Great service, great people. More

When I arrived, I was given a cordial greeting, and was seated with an advisor within five minutes. He wrote my service order and said the work would be done in about an hour. Forty five minutes later he seated with an advisor within five minutes. He wrote my service order and said the work would be done in about an hour. Forty five minutes later he called me to say my car was ready. More