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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,209 Reviews

1,209 Reviews of Paul Conte Cadillac - Service Center

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October 01, 2020

Repaired what needed fixing. Gave me a loaner car. Tested car and returned car washed and clean. I would recommend service department to any Cadillac owner. More

by arie233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Excellent service. Daniel was very helpful. I look forward to coming back for my next service. I also would like to thanks Blaise for my extended warranty. More

by Rhoop7692
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Jr in parts.
September 30, 2020

Very professional and courteous waited a little longer only because I thought I was coming in for an oil change and had to get an inspection done. No problems More

by rfraile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

I took the car in for an oil change. I waited for the car in a very clean environment. Social distance was very nice, the chairs were far apart and partition were used. More

by AM3535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

I was disappointed that no one from the service dept. ever called to advise me on the progress of my repair nor was I given a receipt when I picked up my car - was.told it would be emailed but I never re More

by Wllvers1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

Didn't do a complete service check wiper fluid light was on after leaving makes me wonder why I pay pc dealer prices for oil change ! More

by Andy captain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

thdde service was great i would reccomd it to everyone who needs any service to be done on there car danny service to my car was great More

by SAMUELS1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

I dealt with Ryan, who was very helpful and got me out of your service department in record time. We will definitely be back for other services. More

by Loleary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan from service
September 23, 2020

I find that the customer service is always very good. The customer is treated properly. Everyone is extremely nice. Have been dealing with them for many years. Hopefully I will be able to find a new More

by STEVEROMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2020

Ryan who was involved in servicing my car was outstanding. He was courteous, patient, and knowledgeable. He listened to my concerns and acted upon them. More

by SUSANMCKENNA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan. He was outstanding. See comment above. Wonderful employee.
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