
Paul Conte Cadillac
Freeport, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great service and the salesperson Nelson was excellent. Very helpful and honest. Loved my experience Very helpful and honest. Loved my experience More
I am so unhappy. I brought the car in for service on September 9th. They had it for 11 days. Upon brining it in, I explained that Google Assistant was not working and I brought the car in for service on September 9th. They had it for 11 days. Upon brining it in, I explained that Google Assistant was not working and for the most part hadn't since I took possession. I originally made this dealer appointment through OnStar a month before. I had been going back and forth for hours with OnStar over the months prior with this issue and some others. OnStar would escalate, then no response, then after several of these cycles, I was finally being told the dealer must handle it. The dealer fixed four recall issues (The app says one remains unresolved???) BUT nothing was done about this issue. I don't know if the dealer even looked at the history... but they gave me back a nicely washed car (though low on washer fluid) and sent me on my way. I really don't think this is John Cusumano's issue... he has always been helpful... I think that they must be understaffed and overwhelmed. I have been a Cadillac owner (sometimes 2 vehicles at a time) for more than 20 years (excepting one three year period). I have never been disregarded so consistently... and it wasn't just the dealer.I may have to consider a German car next time... you pay more... but I am told the service is night and day. More
"I am impressed by the quality of the work done on the repair of my vehicle at this dealership. They did an outstanding job! repair of my vehicle at this dealership. They did an outstanding job! More
Enjoyed my experience with all staff. My sales associate was great. Highly recommend this dealership My sales associate was great. Highly recommend this dealership More
My sales Representative Sam Manning was awesome. Very nice gentlemen, straight shooter, very direct and honest person. I loved his professionalism he did not play with the purchase price numbers and Very nice gentlemen, straight shooter, very direct and honest person. I loved his professionalism he did not play with the purchase price numbers and made sure I purchased the car model I entered the show room looking for. Additionally, he made the purchase a pleasure with this knowledge of Escalade. I highly recommend you ask for Sam Manning you will get 5-Star treatment!! More
Great dealership staff is able to understand and accommodate needs as requested.I recommend dealership accommodate needs as requested.I recommend dealership More
Great dealership, John in service department is a very helpful, friendly, polite person in the entire service department helpful, friendly, polite person in the entire service department More
My salesperson was very smart and caring person he helped me out very gud and nice personality me out very gud and nice personality More
The best dealership in the town,I will definitely recommend my friends to visit the place recommend my friends to visit the place More
I returned to Paul Conte Cadillac after leasing a new Cadillac dealership and had a challenging experience and returned to Paul Conte where they are concerned about their clients and not just profit! Cadillac dealership and had a challenging experience and returned to Paul Conte where they are concerned about their clients and not just profit! More