Patriot Subaru of North Attleboro

Great service with a smile! I was pleasantly surprised at the friendly atmosphere. No pressuring or pushy sales people! Very reasonable to work with and left extremely happy wi I was pleasantly surprised at the friendly atmosphere. No pressuring or pushy sales people! Very reasonable to work with and left extremely happy with the purchase of my 2015 Crosstrek. Would recommend this dealership to my friends and family. More

5-Star Dealership Across the Board! I could not possibly write a review that would do Patriot of North Attleboro justice, but I will try, and it will probably be a little lengthy, so ple I could not possibly write a review that would do Patriot of North Attleboro justice, but I will try, and it will probably be a little lengthy, so please bear with me. This dealership has been incredible in every aspect since my first visit this past November. I was looking to buy a new car to replace my 2003 Camry, who was on borrowed time with 220,000 miles and a new 130-mile-a-day commute. I had been car shopping for about a month, and was not enjoying the experience. Every dealership I went to was either full of stereotypical salesman trying to con me into a purchase, or worse yet, wouldn't give me the time of day because, at 23, they didn't consider me a serious potential buyer and met me with “Used, right?”. Patriot was completely different. I decided to check them out at the recommendation of my brother-in-law, who had just leased a Forester from Patriot a month prior. From the second I walked in the door, the atmosphere was like no other dealership I had visited. Every single employee was attentive, friendly, respectful, and professional. The facilities are beautiful. I test drove (and completely fell in love with) the 2015 Legacy. In the week or so after my test drive, I received a single phone call to make sure all questions were answered, but otherwise was not badgered or hounded at all. Shortly after, I made the decision to buy and returned to Patriot to work out a deal. I had crunched numbers at several other dealerships, and Patriot was by far the most competitive in terms of pricing (Not to mention their lifetime power-train warranty beats any other make or dealership’s). If you are not a fan of, or would rather skip the negotiation process of buying a car, Patriot is no-hassle and you will not overpay. That is not in my nature though, and I am sure I was a huge headache while trying to finalize price. At no point was I treated with any less respect, though in retrospect they probably would have been justified in letting my business go. Instead, they earned it. The finance department was also great. I had secured a good rate through a bank, but decided to go through Subaru instead (it was easier and the rates were even better). I was walked through every dollar and understood exactly what I was paying for, no surprises at any point. I never felt rushed or dismissed. Patriot took care of all registration paperwork, and when there was an issue at the DMV (not related to the dealership, DMV fault), Patriot provided me with a loaner car for the extra day I would have to wait for my Legacy to be ready. I picked up my new car two days before Thanksgiving. Even though they had already closed the sale, the salesperson I worked with sat in the car with me and walked me through all the bells and whistles, hooked up my phone to the Bluetooth, and even customized sound system settings based on what I said did or did not sound good. My lengthy commute meant the first oil change was due after about six weeks. I made an appointment (called at lunch, they fit me in for right after I got off work same day), and was about 15 minutes late due to traffic. The service department seemed busy and I apologized for being late, I was told it was no problem and they would have me in and out in about 25 minutes, which they did (they even washed my car). Worth mentioning that the service prices seem pretty fair, and the oil changes are unbeatable (cost half as much as Jiffy Lube). Just like the sales team and finance team, the service team members are also incredible. Professional, friendly, attentive, and quick! Having bought from Patriot feels like I am in some sort of club. They often have charity/fundraising events that I get email invitations to. Best holiday wishes emails went out to the “Patriot Subaru Family”, and I even received an email on my birthday wishing me a happy birthday with a coupon for a free wash and vacuum. Every associate that I have interacted with remembers my name and greets me any time I am there. This morning, after the bad snow storm, I noticed my car shaking pretty badly on my way in to work. I stopped by Patriot unannounced early this morning and asked them if they would mind taking a look. Turns out it was just snow in my tires, (the very common problem that I should have realized as a New Englander), but I wanted to make sure it was safe. They took my car in right away, cleaned off my tires, and didn’t make me feel silly for not knowing it was just snow in my tires, even taking the time to show me how small a wheel weight is and telling stories of their own wheels getting clogged with snow causing highway shakes. I grabbed coffee and a muffin for the road, and they sent me on my way less than 10 minutes later. As I pulled out, one of the managers, John, saw me as he was pulling in and he beeped and waved. These things may not sound important, but they give the feeling that you are among friends, and it is nice to get a friendly wave as you leave a place. Overall, there are so many reasons why I love this dealership. I cannot imagine a single person who would regret making an important purchase like a car from such a great establishment. I look forward to continuing my relationship with Patriot Subaru of North Attleboro and sincerely thank them for everything they do. We will be back here for all of our service and buying needs! More

Highly Recommend Congratulations Patriot Subaru. I have been to some dealerships in the past but I have never received the attention that your employees bestowed on my Congratulations Patriot Subaru. I have been to some dealerships in the past but I have never received the attention that your employees bestowed on my wife & I. No pressure, just friendly & professional people all the way from sales, management to finance depts. Oh & we love the car also. Regards, Liam & Irene(Heidi) More

My recent purchase My husband & I were looking for cars for about a month and every dealer we went to we had a horrible experience. We were lied to many times and the am My husband & I were looking for cars for about a month and every dealer we went to we had a horrible experience. We were lied to many times and the amount of mis-communication that went on was unreal. My parents worked with Mike Brooks when they purchased their car and it was their recommendation that we contact him and see if he could help us. We went down to the Subaru dealer and found a great car that had a great price tag on it. We were going to be getting a lot of car for our money. John, Mike & Anthony we're all so great to work with and I never had a better experience at a car dealer in my whole life. It is rare to find at a car dealership people that will bend over backwards for you. I felt like everyone did everything they possibly could for this car to work out for my husband & I. I never once felt stressed, nervous or that I was ever being mislead about anything. I never felt any pressure to have to make a decision, etc. I felt like all my questions we're answered and everyone was communicating with me constantly while this deal was going on. I would strongly recommend this dealership to anyone. This was a great experience and I can't wait to drive my new car! Thanks again John, Mike & Anthony you definitely have made me very happy! More

Highly Recommend I initially was brought into the dealership because I was using the USAA buying service and they were a USAA certified dealer. I went in with a set p I initially was brought into the dealership because I was using the USAA buying service and they were a USAA certified dealer. I went in with a set price for a new Outback. When I got there they showed me a used one that had only 2,000 miles on it. They could negotiate even better on it. Jim Kelly spent all afternoon with me as we drove a couple different cars. His enthusiasm and knowledge of the cars is evident. I received a little push to put a deposit on the car, but it was not a big deal when I said I had to sleep on it. If I was pressured I would have not have been happy. Next day I let them know I'd take it. I live very close to a Subaru dealer in Warwick, RI, but I am glad I drove to Patriot. More

New 2015 Impressa, purchased 01/15/15 I just purchased my first new car from Patriot Subaru. I was greeted right away by Sean Griffin. There was no pressure to purchase. After the te I just purchased my first new car from Patriot Subaru. I was greeted right away by Sean Griffin. There was no pressure to purchase. After the test drive I decided this was the car I wanted and purchased. Anthony in the finance department was great, he found a finance rate I wanted and made the whole experience easier. I would recommend Sean and Anthony to anyone looking to purchase a new car. Also, Mary from the service department, along with her co-workers are efficient, polite and make you feel at ease. More

Purchase of 2015 Forester Betty and Anthony went above and beyond. This was the best new car purchase experience in my 40 years of car buying. The dealership atmosphere is w Betty and Anthony went above and beyond. This was the best new car purchase experience in my 40 years of car buying. The dealership atmosphere is warm and friendly and there was no " hard sell". I highly recommend Patriot Subaru of North Attleboro to anyone looking for a great experience with the search and purchase of a new or used vehicle! More

The best car buying experience yet. I looked around online for quite some time in search for a Subaru dealer in my area and finally decided to look into Patriot Subaru of North Attleboro I looked around online for quite some time in search for a Subaru dealer in my area and finally decided to look into Patriot Subaru of North Attleboro. I walked in and initially was impressed with their facility. I was approached by Allison and informed her that I was interested in a 2015 WRX. After doing some research we found a car which I liked and so I easily traded my vehicle in towards the new purchase. A slight hiccup in delivery time caused the dealer to have to switch vehicles to get my my car to me faster. They worked hard to ensure that I was content with the switch and didn't try to force me into any situation I wasn't comfortable in. A day later I was driving off the lot in my brand new WRX and couldn't be happier. More

Superb experience I have bought a lot of new cars and my experience at Patriot Subaru rates at the top. From my initial interaction with Christine on the phone to meet I have bought a lot of new cars and my experience at Patriot Subaru rates at the top. From my initial interaction with Christine on the phone to meeting with Chad initially was great. I ultimately worked with James to purchase a Forester and it was a top notch experience. He was very helpful and did not push one car over another, just worked with me for what I was interested in. I started with the Impreza with a deposit and when I called him the next morning to change to the Forester he reacted great and made it happen for pick up at the same time that day. Betty was really nice, she took care of the gas and changing the plates. Jen in Finance was easy to deal with and was very helpful and quick. I would highly recommend Patriot Subaru to anyone shopping for a new car. More

An uncommon pleasure, from start to finish This dealership made it a JOY to buy from them. Everyone, without exception, was super welcoming, informed about their products (and most important, This dealership made it a JOY to buy from them. Everyone, without exception, was super welcoming, informed about their products (and most important, eager to "find out" about something that they weren't). In our short, efficient transaction with them, their business model bespeaks one central characteristic: transparent HONESTY. We had planned to buy a Subaru from another dealer, with which we had a positive servicing experience on a prior vehicle, but the entire process at Patriot compelled us to rethink that decision. The cars sell themselves, but from the very first contact with their internet department (Thank you Sharon!), to the direct, non-pressuring greeting we received at the door (lucky us to have come upon Elizabeth!), to the service department, who reached out to answer a couple of questions (Joe Dio, the Service Manager, put my misconceptions to rest), to the final business of actually purchasing the car (sincere kudos to John and Jen for assiduously avoiding the cliches of "hide the ball" so common to other dealerships), to the followup (ON New Year's Day!) from Elizabeth, we have felt impeccably "taken care of by friends." Had the privilege of meeting the VISIONARY owner, Adam Arens (who also owns a Subaru dealership in Saco, Maine), and spent a pleasant half hour complimenting him about perhaps the best equipped, most forward-thinking and comfortable environment I have ever experienced at a dealership, and chatting about his and our common interests. An uncommon pleasure to deal with people who deliver exactly what they promise, and with such seamless teamwork. More