Patriot Chevrolet GMC of Ardmore

Service Courtesy Arrived for an oil change, check left rear view mirror because it was slow to retract making a "grinding" noise and sometimes did not retract, and che Arrived for an oil change, check left rear view mirror because it was slow to retract making a "grinding" noise and sometimes did not retract, and check for tire rotation. When my GMC was ready, a service center rep (who did not tell me his name...saw it on Invoice) said oil change and multi-point inspection were completed; the mirror was working fine just a little slow but he didn't think I should spend $600 to fix it. The tires were not checked, but he didn't think it was time for rotation. My next visit I will ask for Patrick...who, on a previous visit, treated me respectfully, was concerned regarding my problems, and saved me "hundreds of dollars" on replacement of a running light. More

Excellent Salesman - Great Experience Tyler Billingsley is an absolute gem of a salesman to work with. He listens to the customer’s needs and wants and does his hardest to make it happen. Tyler Billingsley is an absolute gem of a salesman to work with. He listens to the customer’s needs and wants and does his hardest to make it happen. More

Oil Change Very friendly staff!! They are always fast to ask what they can do for me and if I am waiting on my vehicle to be serviced or do I need a ride to wor Very friendly staff!! They are always fast to ask what they can do for me and if I am waiting on my vehicle to be serviced or do I need a ride to work More

Disappointed I’ll start with the good news, my car is running correctly. The bad news is the mechanic flat out lied to me about what that problem with my car was. I’ll start with the good news, my car is running correctly. The bad news is the mechanic flat out lied to me about what that problem with my car was. My dad used to be a mechanic so he easily figured out the problem. They are just trying to get as much money as they can from you even if it takes lying. More

Great service From the start, service from Josh was great. Throughout the service, Josh kept me informed on the service of my vehicle. Josh let me know how long it From the start, service from Josh was great. Throughout the service, Josh kept me informed on the service of my vehicle. Josh let me know how long it would be and when to expect the service to be completed. very satisfied with his customer service skills and knowledge of the work that was being performed on my vehicle. More

Buying a used truck Great place to get a deal.. I had gotten approved over the phone with the truck I wanted. After negotiating the monthly payments, I got close to what Great place to get a deal.. I had gotten approved over the phone with the truck I wanted. After negotiating the monthly payments, I got close to what I really wanted as far as payments go and so accepted the deal. More

Not too impressed Made several phone calls to talk to salesman and never replied. When purchased vehicle was promised things from used car trade it in was not done in a Made several phone calls to talk to salesman and never replied. When purchased vehicle was promised things from used car trade it in was not done in a timely manner still waiting for It to be completed 10 days after sale More

Always helpful, Goes to great lengths to get work done Service is top notch, shop area is clean and organized, Service manager is on top of everything and gets things done. So far three services and a wind Service is top notch, shop area is clean and organized, Service manager is on top of everything and gets things done. So far three services and a windshield had to be replaced on my truck. Convenient and quick to get appointments for services. More

Awesome Customer Service! Patrick my service advisor always displays the best customer service. He ensures a positive experience and always has my car ready when promised. Ke Patrick my service advisor always displays the best customer service. He ensures a positive experience and always has my car ready when promised. Keith and Pete are the best! They always have a smile in their face and put the customer first. I appreciate their team approach and they are my first choice for any service needs! More

New Name... Same Liars I have no complaints about my salesman. Harley and the guy he was training were both straight forward and friendly. Harley ended up being the one to d I have no complaints about my salesman. Harley and the guy he was training were both straight forward and friendly. Harley ended up being the one to do my final finance paperwork. I do, however, have major complaints about the finance team. Rocky is an arrogant jerk, as always. Everyone there lied about the original price of the vehicle. Why list something online, and then try to tack on $2,000 because I didn't have a trade, and then $1,000 because I required financing? None of that was listed online ANYWHERE. No one was able to locate it on their own website, or in house. Matt, the "finance manager", left his office to find "the paper" and never returned. Then, they wanted ME to pay the bank fees, that were supposedly $1795 + a $495 processing fee. Once I finally got the original bank offer on paper in front of me, I discovered that the TOTAL fees from the bank were in fact $395. I told them 3 times I didn't want a warranty, but they refused to sell the car without it. They stated the bank required it. That was nowhere on the paperwork either. They admitted that their buyer had been paying too much for used vehicles, so they couldn't afford to sell it for the internet price. I got them talked down to $1500 OVER the internet price, plus a $1995 warranty (that I didn't want), and some overpriced GAP coverage. I financed more than I wanted to, but I signed and left because I was tired of dealing with them all. It may be Patriot now, but they still do business JUST like when it was Brad Fenton Superstore. More