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Patrick BMW

Schaumburg, IL

3.8
417 Reviews

700 E Golf Rd

Schaumburg, IL

60173

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417 Reviews of Patrick BMW

January 01, 2020

Hardtop Drop Terry Shoemaker is a season and personal sales professional! Terry made the purchase experience drama free. He was very fair and willing to negotiate More

by djrb71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terru Shoemaker
Jan 03, 2020 -

Patrick BMW responded

Thank you again for a wonderful review. We'll be passing your comments along and Terry will be glad to learn of your praise! We look forward to serving you again. -Patrick Automotive Group Customer Relations Team

December 31, 2019

Brian Appelhans was extremely friendly and helpful. He made buying a car a stress free experience. I would highly recommend him as you look for a car!! More

by meghry
Recommend Dealer
Yes
Employees Worked With
Brian Appelhans
Jan 03, 2020 -

Patrick BMW responded

Thank you for leaving such a nice review. Brian will be pleased to learn of your high praise. ! We will strive to deliver great experiences consistently, please do come again. -Patrick Automotive Group Customer Relations Team

December 30, 2019

Best sales advisor Angelo Tramuta!!! Angelo is the best sales person I have dealt with ever. Honest, ethics and very knoledgable. He demonstrated a caring attitude and wanted us to get th More

by daveball711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Tramuta
Dec 30, 2019 -

Patrick BMW responded

We are very happy to hear that your experience at Patrick BMW was one that you felt worthy enough to share with everyone and we sincerely appreciate the 5 Star Review!! The Patrick BMW team is working hard to make a difference in the customer experience and we are delighted to hear that Angelo made your visit a memorable one. We look forward to building a relationship with you! Thank you again! -Patrick Automotive Group Customer Relations Team

December 30, 2019

Brian Appelhans was so much help while shopping for my next car. Very knowledgeable and totally transparent. Made the experience way less stressful! Great service. More

by emth001
Recommend Dealer
Yes
Employees Worked With
Brian Appelhans
Jan 03, 2020 -

Patrick BMW responded

Patrick BMW would like to thank you for the time you’ve taken to provide us feedback and for the 5 Star Review! Customer feedback motivates us to continue to improve the customer experience and our processes! We are delighted to hear that Brian made your visit a memorable one. -Patrick Automotive Group Customer Relations Team

December 29, 2019

Hands down Angelo Tramuta treated my son and I like family... our sale went smooth unlike any other experience. Anytime I had a question after our sale he always made time for a call back. Would refer More

by Jinajfj
Recommend Dealer
Yes
Employees Worked With
Annette Viti
Dec 30, 2019 -

Patrick BMW responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Angelo works very diligently and it will provide him with great encouragement to keep doing what he's doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. -Patrick Automotive Group Customer Relations Team

December 27, 2019

Best salesperson... Angelo Tramuta Angelo gave us the BEST experience! This was a birthday present from my son. This dealership is super busy but Angelo did his best to keep the proceed More

by jptsr23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annette Viti
Dec 30, 2019 -

Patrick BMW responded

The Patrick BMW sales team would like to thank you for taking the time to post a review. Every review helps to set us apart from our competition and giving shoppers a small look into our commitment to provide excellent customer service everyone deserves. Angelo will be glad to hear of your praise. We look forward to working with you again! -Patrick Automotive Group Customer Relations Team

December 16, 2019

We had leased a BMW in 2017 and BMW Patrick provided an excellent service during those years and Alan Murad provided an excellent support in working with us to finalize 2020 BMW new lease. Alan was very pa More

by Geetha BMW 2020
Recommend Dealer
Yes
Employees Worked With
Alan Murad
Dec 26, 2019 -

Patrick BMW responded

We are incredibly grateful that you took the time out to leave us this note. Patrick BMW strives to put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. -Patrick Automotive Group Customer Relations Team

November 13, 2019

Pressured to approve for a loan while paying with cash!! I drove out of state to purchase a vehicle from Patrick BMW. I was paying in full with cashier's check. My sales person, Gary Khaytin, including his m More

by yelena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Khaytin/Ferik Shuaipi/Dana (finance)
Nov 15, 2019 -

Patrick BMW responded

Once again on behalf of the Patrick Dealer Group Customer Relations Team we would like to apologize that our team was not clearer on our procedures regarding the purchase of your BMW with a cashier’s check. We have passed along your reviews to the General Manager at Patrick BMW to review and research. He will be contact with you in hope to provide a more clear understanding of our process regarding cashier checks. In the meantime if you have further concerns you wish to provide please feel free to reach out to customerservice@patrickcars.com. -The Patrick Dealer Group Customer Relations Team

November 13, 2019

Great Assistance From Gary K Shopping for a vehicle online was extremely frustrating until I was able to connect with Gary Khaytin from Patrick BMW. Gary really went out of his More

by remax84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Khaytin
Nov 15, 2019 -

Patrick BMW responded

We are incredibly grateful that you took the time out to leave us this note. Patrick BMW strives to put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. -Patrick Automotive Group Customer Relations Team

November 07, 2019

Working with Patrick BMW I have made several new vehicle purchases from Patrick BMW. Working with TERRY SHOEMAKER is a pleasure as he is knowledgeable and represents the high More

by Waterboy5396
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 08, 2019 -

Patrick BMW responded

Patrick BMW would like to thank you for the time you’ve taken to provide us feedback and for the 5 Star Review! Customer feedback motivates us to continue to improve the customer experience and our processes! We are delighted to hear that Terry made your visit a memorable one. Please note that our service and parts department are also part of the family and look forward to helping you keep your BMW is tip top performance. Looking forward to seeing you again and we hope you enjoy your new BMW. P.S. Please don’t hesitate to refer us to family and friends. -Patrick Automotive Group Customer Relations Team

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