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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews
Call Service Center (214) 544-8696

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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November 08, 2021

I was very pleased because everyone that I dealt with that worked there went above and beyond been pleasant. More

by haynow1957
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I definitely remember Ty
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Nov 09, 2021 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

November 07, 2021

They go beyond their scope of duty to please each customer. We love this place More

by sharlat3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

November 05, 2021

Cannon Campbell was an excellent Service Advisor. He kept me in the loop of all services and the cost. I we as well satisfied with the work and service received. More

by feliciahackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

Pat Lobb Toyota of McKinney responded

Felicia, It's great to hear that Cannon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

November 05, 2021

Top notch serviceVisit today for a headlamp. Very good Top notch service Visit today for a headlamp. Very good service director. Met great salesman while waiting. More

by gpulver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon
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Nov 05, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

November 02, 2021

I have known Alex for over 5 years. He used to service my cars at Park Place Lexus and now I have transferred my services to Pat Lobb because he always takes care of my vehicles! He awesome and very respectf More

by Daniyal K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
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Nov 02, 2021 -

Pat Lobb Toyota of McKinney responded

Daniyal, Thank you for taking the time to share your feedback with us. Alex and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

November 01, 2021

My Service Advisor Cannon was excellent. The speed of getting everything I wanted done was excellent too! More

by VFranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

October 30, 2021

The service was excellent, fast, and easy. The wait was easy because of the comfort of the lobby/waiting room. The staff was nice and easily explained things with little hassle. More

by Jerryman1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon
Report | Print
Oct 30, 2021 -

Pat Lobb Toyota of McKinney responded

Jerry, Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Dylan and our team were able to help, and we hope to see you again! Arik Florczak Service Director

October 29, 2021

Arrived for my appointment on time and they completed work in 2 hours. Excellent job and nice staff More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Report | Print
Oct 30, 2021 -

Pat Lobb Toyota of McKinney responded

John, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

October 29, 2021

Good customer service . Very professional and knowledgeable. Polite and courteous. Competitive rates . Did a good job. More

by Sammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2021 -

Pat Lobb Toyota of McKinney responded

Sammy, Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

October 28, 2021

Very customer focused. Service Department is very efficient. They do not push unnecessary services on you. More

by Rbowmanvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon
Report | Print
Oct 28, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

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