Pat Lobb Toyota of McKinney

I always use Pat Lobb Toyota for service on my vehicles. Work is always completed to ABOVE my expectations. Main reason I started using them is Arik Florczak. He always has my best interest in mind and I Work is always completed to ABOVE my expectations. Main reason I started using them is Arik Florczak. He always has my best interest in mind and I trust him completely. I called him because I needed to purchase a 1st car for my daughter. My initial thought was to get a good used vehicle. Arik introduced me to George Mogollon who truly took care of us like we were family. He was able to get my daughter into a 2020 Corolla and she is beyond happy. His presentation was not a sales pitch. He spoke to me as a fellow father. After the sale was complete he even gave some heart warming advice to my daughter about vehicle safety. That type of advice touched me because he continued to add special touches even after the sale. I feel he cares about my daughter and her safety and happiness. I will continue to use the service department at Pat Lobb Toyota (Arik Florczak) and plan on another purchase soon with George Mogollon. I would highly recommend this dealership and both of these individuals for any car purchase or maintenance needs. More

Terrible. Came here to buy a new car and Tony talks about how he is "for you" but he's really not. It's all about stats. Did the bare minimum and didn't do anything above and beyond like he claims he does. S how he is "for you" but he's really not. It's all about stats. Did the bare minimum and didn't do anything above and beyond like he claims he does. Sold me a car that had existing damage and they knew was damaged, and I didn't see the damage until the next day. Admittedly, I have a part to blame on myself for not noticing, but the dealership was aware of this and hid the damage very well. Then when I discovered the damage the next day, I reached out to Tony, and Tony has the nerve to say, "they didn't see any damage on the car when they sold it, and it is my problem". I know that is a lie because the damage is marked on a diagram in the trunk. They lied. I will tell everyone I know this dealership is just your normal everyday dealership and they are nothing special. Tony may act like he cares but it's a business, and that's all that matters. I can't remember the name of the finance guy I worked with but he was terrible as well, didn't care at all and had to call up to the dealership almost daily for about 2 weeks to get any information and to let them know to cash my check. Bad all around Good thing is, I am only going to make this mistake once More

Loved the guy who sold me the truck. Did not like his boss because he wouldn’t put in a part for $100 that it didn’t have. When I’m paying more than 16k very unprofessional on his bosses part and wouldn boss because he wouldn’t put in a part for $100 that it didn’t have. When I’m paying more than 16k very unprofessional on his bosses part and wouldn’t even talk to me face to face or answer or retune my calls. it everything else was great More

Erald is very knowledgeable about all Toyota products. He helped us choose the right Toyota to best fit our need! Best shopping experience ever! Matt Jirani did an amazing job with the financing! He helped us choose the right Toyota to best fit our need! Best shopping experience ever! Matt Jirani did an amazing job with the financing! Thank you Matt as you truly made this happen for my son and I appreciate you!!! Thank you Erald Thank you Matt Thank you Pat Lobb’s Toyota of McKinney More

Hasan Amarneh has been the absolute best sales person I've ever worked with! Beyond helpful, very kind, and very straight forward. If anyone should be the face of Toyota sales, it should be him! I've ever worked with! Beyond helpful, very kind, and very straight forward. If anyone should be the face of Toyota sales, it should be him! More

First time Toyota buyer Bought a used car. Robert was very helpful, patient and respectful. Buying a car is usually a beating. He made it less so. Robert answered all my ques Bought a used car. Robert was very helpful, patient and respectful. Buying a car is usually a beating. He made it less so. Robert answered all my questions and did not push for a bigger sale. Toyota of McKinney will be a store in my future. Robert even promised to locate the second key that he was unable to find when we left with the vehicle. I would definitely recommend this store. More

Superman to the rescue Not only did tony respond quickly but was readily available for me when i needed some help. My situation was a little complicated and Tony’s first wor Not only did tony respond quickly but was readily available for me when i needed some help. My situation was a little complicated and Tony’s first words were “we are in this together” he assured me that i didnt have to buy a car from him today and that he was gonna try and get me the best advice possible so i could make the best purchase possible. He went to bat on my behalf and made some things happen for me that turned my situation into a win from every angle. I would recommend Tony with 6 stars if i could More

Like becoming part of a family This is a friendly dealership! Tucker was a fantastic salesman. He answered all my questions, made suggestions, and helped me find the exact car for m This is a friendly dealership! Tucker was a fantastic salesman. He answered all my questions, made suggestions, and helped me find the exact car for my needs. He was not pushy which is fantastic!!! He just wanted me to be in the right car. All of the employees I dealt with were very nice. The people answering the phone are courteous and take time to listen. Employees I didn't officially meet but just passed as I walked around the dealership were kind and seemed to care. Then after the purchase, it was like I had joined a family. Such a great experience! More

If you are looking for service when purchasing a vehicle, these folks know how it is done. Always above and beyond expectations, thanks to Spike and Abraham! these folks know how it is done. Always above and beyond expectations, thanks to Spike and Abraham! More

Looking for a hassle free car buying experience? See Braden! I cannot say enough about Braden and the experience we had with him. I was brand new to the idea of even owning a Toyota and he covered everything I n I cannot say enough about Braden and the experience we had with him. I was brand new to the idea of even owning a Toyota and he covered everything I need to know and more. He was so thorough and took his time to help me find the right vehicle at the right price. From meeting him to shopping through inventory and negotiating price, Braden portrayed such an honest and positive attitude and would not stop until I was happy. He was very open and honest to suggestions throughout the whole process as well which was very assuring. As a veteran, he definitely has carried over his standards of ethics and honestly into his new career. It is very rare that you come across a car salesman that can prove himself to be honest and on your team when going through the car buying process, but he definitely sets a new standard for all. I walked into the dealership expecting nothing but just shopping for a vehicle, and left with a brand new car that fits every category I was looking for and more. Thank you so much Braden! More