Pat Lobb Toyota of McKinney

Great service. Molly our service advisor was excellent as always helpful and knowledgeable. Service for a regular oil change was done fast also they did a 25 point inspection for free! always helpful and knowledgeable. Service for a regular oil change was done fast also they did a 25 point inspection for free! More

Hospitable, Knowledgeable, Timely, and Reasonable I bought a 2020 Toyota Tundra SR5 TSS from Steven Boyd. The experience from the first phone call to the close of the sale was painless, which include I bought a 2020 Toyota Tundra SR5 TSS from Steven Boyd. The experience from the first phone call to the close of the sale was painless, which includes the negotiation. Steven, the sales managers Spike and Matt, Finance Manger Tony, and the Pat Lobb's staff was hospitable, knowledgeable, timely, and reasonable. I couldn't ask for a better vehicle buying experience. I will definitely buy from Steven and Pat Lobb's Toyota again. More

I highly recommend talking to Jhonalou if you’re looking for a car. She is very professional and knowledgeable and is a pleasure to work with. She made the process easy and efficient. I felt no pressure at for a car. She is very professional and knowledgeable and is a pleasure to work with. She made the process easy and efficient. I felt no pressure at all and she found me the perfect car for my need at a great price! I am very satisfied with the whole experience! More

They was very courteous. And they was Friendly They took my car right away I was there no longer than an hour. I would recommend this Place to everybody. if I ever or going to trade my car and get a nother my car right away I was there no longer than an hour. I would recommend this Place to everybody. if I ever or going to trade my car and get a nother one this would be the Place. The Toyota house of McKinney Texas More

Duane Gave Me Everything I Needed Duane gave me exactly everything I needed. I've worked with some sales agent before who would try to upsale me everything. I came in expecting a chall Duane gave me exactly everything I needed. I've worked with some sales agent before who would try to upsale me everything. I came in expecting a challenge but had a reasonable experience. Also, I paid a fair price on the car! More

Chuck Warner! Chuck was very helpful with my recent purchase of a used truck at Toyota of McKinney. While, I did not get the exact price I wanted (who does these da Chuck was very helpful with my recent purchase of a used truck at Toyota of McKinney. While, I did not get the exact price I wanted (who does these days?), none-the-less, I could tell that he was interested in making the deal work. I have been very pleased with the purchase. This is my second vehicle purchased from Toyota of McKinney. If you're in need go see Chuck at Toyota of McKinney. Thank you Chuck I appreciate your help. I will also add a shout-out to Faison McKinnis in Finance, he was very helpful in putting together the final paper work. More

Tammy was wonderful and amazing to care for my needs. Very willing to help and understanding. Hope I get her as a service service advisor again. The other folks I encountered were polite and helping as w Very willing to help and understanding. Hope I get her as a service service advisor again. The other folks I encountered were polite and helping as well. More

Used vehicle purchase We had an overall positive experience. The staff was professional, courteous and knowledgeable. They answered all our questions to our satisfaction. I We had an overall positive experience. The staff was professional, courteous and knowledgeable. They answered all our questions to our satisfaction. I would recommend this dealership to prospective customers. More

They did a great job. I’ve been there several times and am always satisfied with the service and how quickly they finish the services. am always satisfied with the service and how quickly they finish the services. More

If could, i will do 0 for rating for him I sent a letter to David Jurs about my bad experience with the adviser. Almost three week pass, I never get response from him. I brought my vehicl I sent a letter to David Jurs about my bad experience with the adviser. Almost three week pass, I never get response from him. I brought my vehicle for service (oil change, tire rotation and fabric care) on 04/28/2020, Agrin Neani was my adviser. When I reviewed statement a few days later, I noticed there is a notes on it. The notes indicated " Customer requests 15000 miles or 18 month service (no oil change) at 15000 miles. I am wondering why 5000 miles did 15000 miles service? Why did it mark "customer requests"? I remembered clearly Agrin recommended 5000 miles because my vehicle almost meet 5 km. I also have another question for fabric care. I remembered my sales told me my vehicle has fabric care warranty. but when I asked for this service, the adviser Agrin told me my vehicle is not covered by fabric care warranty . He told me that he and his manger checked all the information and confirmed it. On the second day I contacted my sales , he helped me to communicate with Agrin,. Later I got a phone call from Agrin, he told me he never know this and this is a new policy. so he let me bring my vehicle back to take a picture at first time, then I bring my vehicle back for fabric service. I feel so bad just because of his negligence, I have to bring my vehicle back another 2 time just for fabric care. When I sent a letter to Agrin's manager David Jurs, I hoped he can give me a reasonable explanation. But it looks he never care about the customer. More