Parkway Toyota

On Saturday, 4 September, I purchased a 2010 Toyota Highlander from Parkway Toyota. This is the second car I've purchased from Parkway (I bought a new Camry Solara Convertible from them in June of 2009 Highlander from Parkway Toyota. This is the second car I've purchased from Parkway (I bought a new Camry Solara Convertible from them in June of 2009) and it won't be the last! Through every step of the sales process, Sales Manager Bob Winograd and his team treated me with courtesy, integrity and a level of honesty which, in my 30 years experience purchasing new cars, is completely unparallelled. Naturally, Bob gave me a great price on my car and a fantastic trade-in allowance, but what really sets this dealer apart is the detailed level of personalized customer service which Parkway provided. When I visited the dealership to pick up the vehicle, the Finance Manager advised me reuse my liscence plates rather than surrendering them, making more work for the dealership but saving me 75 Dollars! On the phone, I'd asked for a spare set of Wheel Lug Nuts (i.e., to replace the Locking Nuts supplied with the vehicle) and found these, at no additonal charge, in my Glove Compartment. Finally, when it turned out, days after the sale, that I might have been entitled to an additional discount, Bob went the extra mile to obtain a refund for me, even though he was under no legal obligation to do so. In 1979, I bought my first new car (a Datsun 310) and in the intervening 31 years, I've purchased 15 new cars, from Fords to Mercedes to Porsches. Regardless of brand or dealership, I've never been treated as fairly, courteously or with as much concern for my needs as I have been by Parkway Toyota. Having purchased six new Toyotas in the past nine years, I'd considered myself a bit of a Toyota Fanatic. That has changed: I now consider myself a Parkway Toyota Fanatic. I'd be crazy to buy a new car anywhere else...and, if you live in the New York Metro area, so would you! More

Walked into the dealership and was right away greeted by Jase Kim. We soon started talking about leasing an FJ Cruiser. He was very polite and knew what he was talking about we went straight into figures an Jase Kim. We soon started talking about leasing an FJ Cruiser. He was very polite and knew what he was talking about we went straight into figures and talking numbers, however a scion xb RS 7.0 got my attention and soon started talking about it. If your looking for an honest, very friendly, and a guy that knows his vehicles than Jase Kim is your man. I bought the scion 3 days after the initial meeting. The reason i was looking at toyotas/Scions is because i needed a daily driven car. More

After a very unhappy experience at Route 22 Toyota the day before, we went to Parkway Toyota and had AMAZING service. Peter (the sales guy) was SO friendly and helpful. Once a price was negotiated, the de day before, we went to Parkway Toyota and had AMAZING service. Peter (the sales guy) was SO friendly and helpful. Once a price was negotiated, the deal was set and went smoothly. No bait-and-switch whatsoever-they had given us the exact deal we had negotiated. It was all straightforward and Peter explained everything exactly as it was. We got a great deal, a great car, and GREAT, friendly, helpful service! We took his card and will definitely deal with him in the future. More

I sent my price request over the Internet and got a phone call from James Graham. I negotiated the price with him and got an appointment time. Next morning we came to the dealership and James introduced us t call from James Graham. I negotiated the price with him and got an appointment time. Next morning we came to the dealership and James introduced us to Sam Astorino. Sam brought the car (same color as we discussed the night before with James) and we had a test drive. Sam was very professional, polite and we were happy to work with him. With no wasting time he prepared all papers and gave us the price that we negotiated before with James. After the brief meeting with Albert Rico, financial manager, (he was very polite, informative and never pushed us hard) we got our new car’s key. It was clean and ready to go. Sam explained us again all the car features and we left the dealership with a great feeling,that this time buying a car wasn’t stressful at all. More

The salesman, Daniel Park, was very courteous and informative. He took the time to explain all the Venzas features, including the navigation system to me and answered all questions with patience. Dan informative. He took the time to explain all the Venzas features, including the navigation system to me and answered all questions with patience. Daniel also was straight forward when it came to price of the vehicle. He is very friendly and does a great job. The financial services manager, Mark Gaviola was informative, guiding us through the available plans and he was courteous. This was the third dealership that we went to. Needless to say, it was refreshing to find people who know their product, are friendly, and are direct with price. Overall, the experience was hassle free and was devoid of headaches. More

The sales people and service people at this dealership are the most honest, and professional people I have ever worked with at any car dealership. They make every transaction as smooth as possible. I tr are the most honest, and professional people I have ever worked with at any car dealership. They make every transaction as smooth as possible. I travel quite a distance to service my car here but it's well worth it. The most pleasant experience. I would never purchase a car anywhere else. More

Everyone we came into contact with at Parkway Toyota were terrific. They helped us with everything we needed, and were friendly and courteous. Everyone seemed to be genuiunely helpful. We had our car back terrific. They helped us with everything we needed, and were friendly and courteous. Everyone seemed to be genuiunely helpful. We had our car back quickly and the work at this dealership was great. I will recommend this dealer to everyone I know. This dealership made me love Toyotas a little bit more. More

from the beginning to the end of the sale, everything was smooth. i wanted a certain type of vehicle, they searched all over the region and got it for me and they did their best to get me a good loan. the smooth. i wanted a certain type of vehicle, they searched all over the region and got it for me and they did their best to get me a good loan. the employee is excellent in every step of the way and friendly and he did his best for me to be informed of the progress. thanks. More

Looking for and buying a new "used" car was never easier. Mike did a great job answering all our questions. He was patient and professional and made us feel great about a big decision. Very pleasant experi Mike did a great job answering all our questions. He was patient and professional and made us feel great about a big decision. Very pleasant experience with Parkway Toyota and would absolutely recommend them to family and friends. More

My entire experience, though limited for the moment as I only just purchased my RAV 4, has been wonderful. My salesman, Dan Park, took the time to explain everything to me, returned telephone calls promptl only just purchased my RAV 4, has been wonderful. My salesman, Dan Park, took the time to explain everything to me, returned telephone calls promptly, answered even the simplest questions with patience and followed up a few times after the purchase was completed to make sure I was enjoying the SUV and had no problems or concerns. As for the service department, I've only had it in once, but the entire staff there was courteous and friendly. I would definitely recommend this dealership highly. They are all very professional. More