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Parkway Toyota
Englewood Cliffs, NJ
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918 Reviews of Parkway Toyota
THE BAD...It's been a long time since i purchased a car so I was quite a bit rusty... I didn't spend enough time scrutinizing the used car I wound up purchasing; with morbid obesity comes a not so subtle p so I was quite a bit rusty... I didn't spend enough time scrutinizing the used car I wound up purchasing; with morbid obesity comes a not so subtle pressure for me to rush my inspection especially in the heat of the summer. I found many disappointing flaws as a new owner that I didn't catch on the test ride: numerous cigarette burns, missing floor mats, front fender unhinged/broken sagging, over perfumed smell (masking cigg smell) and a tire that is constantly losing pressure. When I inquired about these things, I was summarily referred to someone else without an apology-- modus operandi: buyer beware! This left a bad taste in my mouth, albeit, it is partly my fault for not catching these things before signing. Upon delivery, the car had an under-inflated tire, and should've had the tires rotated in truth, and added just a splash of gas (it was empty). Dave was friendly enough- pictured with Sly Stallone, but lacking attention to detail: tried to sell me window etching (the car came with it), and didn't know the insurance fax came in hours ago, so i wound up wasting time re-calling and waiting unnecessarily. I also bent-over-backwards to accommodate the sales person to close the sale ASAP, and found the same spirit was not reciprocated at all. The GOOD... They did take my offer w/o sparring, (thanks Bob W.), but I realized i was being too generous with my asking price (my bad, again). NOTE to buyers: end of month= dealer incentives to sell, be stingy on your offers! The nice thing was they gave me a slightly better interest rate than my bank by point-something, and threw in free oil changes for a limited time. We'll see how that all pans out. Upon request, they sent my new plates overnight. Thanks. Overall: a "typical" experience at a car dealer - that is why i recommended Parkway Toyota, no better or worse than the next dealer, ok, perhaps slightly better. The car that i purchased sold itself, it's precisely what i was looking for... so, be at your best game when you buy, and this dealer will comply. peace. More
Every thing was clear and upfront. They worked and listen to my specific car needs,the payment was where i needed to be and they gave me a fair price on my trade. I recommended this dealership to 3 people al to my specific car needs,the payment was where i needed to be and they gave me a fair price on my trade. I recommended this dealership to 3 people already! More
My experience at Parkway Toyota was great! Derrick Walker was an amazing help. He had superb knowledge and lots of patience since it was my first time buying a car. I definitely recommend Parkway Toyota and was an amazing help. He had superb knowledge and lots of patience since it was my first time buying a car. I definitely recommend Parkway Toyota and commend Derrick for his extreme patience with me. More
Excellent customer satisfaction, great sales team to work with always answered all the questions about the car and service options. Would definitely recommend to friends and family about this dealer. with always answered all the questions about the car and service options. Would definitely recommend to friends and family about this dealer. More
Derrick Walker was my sales representative when I was looking for a used, fuel efficient car. He was friendly and informative and was able to work within my financial constraints. It was my first day loo looking for a used, fuel efficient car. He was friendly and informative and was able to work within my financial constraints. It was my first day looking for a car and wasn't exactly planning on driving away in one but I was able to do so with no regrets the following morning. I genuinely feel like I was offered a great deal on a great car with the security of a Toyota certified car deal. Thanks alot Derrick! More
I leased a 2012 Camry from this dealer. The sales associates were knowledgeable, friendly, and patient. Negotiation is always key when making a deal but they gave me a reasonable price. I recommend t associates were knowledgeable, friendly, and patient. Negotiation is always key when making a deal but they gave me a reasonable price. I recommend that you give them a try. More
Overall a very good experience. Bob and Clinton were very friendly & did not put pressure on us. They followed up regularly and made it easy to arrive at a final agreement. My wife is already enjoying very friendly & did not put pressure on us. They followed up regularly and made it easy to arrive at a final agreement. My wife is already enjoying her new Toyota. Would recommend to a friend/family. More
Bob was no nonsense and straight forward in the price negotiations. I felt he was respectful of my time and delivered on all of his committments. So, been very happy with the car and the service recei negotiations. I felt he was respectful of my time and delivered on all of his committments. So, been very happy with the car and the service received. More
I am generally weary when purchasing a new car of getting "screwed." Every time I've purchased a car--regardless of manufacturer or how much time I spent doing research--I left feeling as though I got "f-d" "screwed." Every time I've purchased a car--regardless of manufacturer or how much time I spent doing research--I left feeling as though I got "f-d" a bit. My experience yesterday at Parkway was a pleasant and notable exception. I bought a new SUV at the price I wanted. No haggling. No games. Ask for Derrick--he's super friendly, courteous, and fair. More
I was looking for a certified used Highlander and called several dealerships looking for info on advertised inventory. As an out of state buyer, I was not able to visit for a test drive and had a lot of qu several dealerships looking for info on advertised inventory. As an out of state buyer, I was not able to visit for a test drive and had a lot of questions about the condition of the vehicle. Of everyone I called, Edgar took the most time and called back with more information after going out to inspect the vehicle for me. The listed price was very competitive, and a deal was reached in a very straight forward manner. Jase arranged all the details and had me picked up at the airport. Everything was exactly as described, and the transaction was completed professionally with no surprises. Thanks for a great used car buying experience, I would highly recommend Parkway Toyota. More