
Parkway Chevrolet
Tomball, TX
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223 Reviews of Parkway Chevrolet
In a day and age where customer service, courteousness, and professionalism have fallen by the wayside, this dealership shines brightly. They make you feel important and let you know they have got it handl and professionalism have fallen by the wayside, this dealership shines brightly. They make you feel important and let you know they have got it handled. I bought my car there and have had service to that car and others there in their service dept. I wouldn’t go anywhere else! They’re prompt, professional, and courteous. This is where you can feel like a customer again! More
Have had truck for 15 Weeks and counting! VERY poor service and truck now have damage that was not there when it went in. My service writer Louis left the property twice in two consecutive v VERY poor service and truck now have damage that was not there when it went in. My service writer Louis left the property twice in two consecutive visits knowing I was there to see him rather than talk to me. I have NEVER seen work this bad! Joe Miller is a crook and is the rudest person I have ever delt with. I even work in Industrial engine service (29years) and they basically acted as if I was an idiot. More
Was my first time using a dealer for an oil change. I'll never go anywhere else again. Was very impressed with their organization. And I'm sorry I don't remember the name of the you g man that checked I'll never go anywhere else again. Was very impressed with their organization. And I'm sorry I don't remember the name of the you g man that checked me in but he has a great handshake! More
I made an appointment with the dealer online. No email or SMS confirmation, despite requesting and activating SMS communication. I drove into the service lane to encounter a puzzled employee who No email or SMS confirmation, despite requesting and activating SMS communication. I drove into the service lane to encounter a puzzled employee who wondered why I was there. I explained that I had an appointment, and he directed me to a smaller establishment "also owned by us" which does the services scheduled online. The check-in process did not work. I was beginning to think that I had been a victim of some kind of scam, but they eventually found my appointment. I was promised a call when the truck was ready again. No call came. I went back some hours later and my truck was outside and finished. No complaint about the service my truck had, but the process is misleading and information nonexistent. Time to find another Chevy dealer while my truck is in warranty. Also, when paying in excess of $100 for an oil change and 15,000 mile service, putting the truck through the car wash would have been nice. More
Parkway provides a friendly environment in which to purchase a vehicle. Sales People are knowledgeable. Finance People are fair and accurate. purchase a vehicle. Sales People are knowledgeable. Finance People are fair and accurate. More
I have been going to Parkway Chevrolet for years to have our vehicles serviced. We have worked specifically with Mike Sanchez for years and he is truly family to us. Today we came up to pick up our very wel our vehicles serviced. We have worked specifically with Mike Sanchez for years and he is truly family to us. Today we came up to pick up our very well loved vehicle and knew it was time to start searching for a new vehicle so Mike set is up with Rod White. Rod White was wonderful and a true delight to work with. He helped us make our decision very easy. He was not pushy at all very kind and paid attention to our needs. I highly recommend Parkway Chevrolet and work with Rod. More
Update ; I’m pleased to say after speaking with management at parkway whom reached out to me.That I will gladly continue my service with Parkway. I am confident that gentleman I spoke to with work management at parkway whom reached out to me.That I will gladly continue my service with Parkway. I am confident that gentleman I spoke to with work hard to correct a few concerns we spoke about , service of my vechial very pleased with and will continue have my vechials serviced here.Thanks More