Parker Johnstone's Wilsonville Honda

From the time we entered the agency and were greeted by From the time we entered the agency and were greeted by Shena Scharf we ,my wife and I felt very comfortable. Without any pressure we discssed what From the time we entered the agency and were greeted by Shena Scharf we ,my wife and I felt very comfortable. Without any pressure we discssed what vehicle(s) we were interested in and were given full details. We were offered a test drive, which we took and Sheena was most helpful and informative during the complete drive. During the paper transaction she was very comfortable and answered all our questions. One she was not quite certain, so rather than guess she left and came back with the correct information. A small point, but one that to me indicated professionalism. Hugo was brought into the transaction to answer some details and he also was most professional. Overall this was a very satisfying buying experience. We would definitely refer this agency to anyone who might ask . More

I did all my research and price comparison on the internet. Internet person here was more attentive and responsive than other local dealers and price was best. No problems meeting at the dealer alt internet. Internet person here was more attentive and responsive than other local dealers and price was best. No problems meeting at the dealer although process there initially was slow including the process of getting a trade in value completed and ordering the car. The car was ordered for my specifications and arrived a few days early which was a nice surprise. The paperwork went smoothly. Extended warranty of course offered, but I declined after hearing the basic information and there was no hard sale or concern which was appreciated. I am very happy with the vehicle and the overall experience. More

I had a great experience buying a new Honda Civic at Wilsonville Honda. Geri was a fantastic sales rep. She was not pushy and really worked hard to find something that best fit me and my lifestyle. She Wilsonville Honda. Geri was a fantastic sales rep. She was not pushy and really worked hard to find something that best fit me and my lifestyle. She didn't pressure me at all in to buying. The customer service here has been a great experience. I will never go anywhere else. More

Obviously, Parker Johnstone's Wilsonville Honda is the best dealer in Oregon I have ever seen. Its consumer service representatives and services dept have awesomely impressed me. best dealer in Oregon I have ever seen. Its consumer service representatives and services dept have awesomely impressed me. More

So I have done my research and have comparable numbers for a 2012 Honda Civic. I knew what I was looking for and all the options to go with it. I look at their website at this super great sale that Park for a 2012 Honda Civic. I knew what I was looking for and all the options to go with it. I look at their website at this super great sale that Parker Johnstone Wilsonville Honda is having and can't believe it. I make the call and on the other line is Michael. How responsive is this guy!! Wow!! He listened clearly to exactly what I was looking for and got me the answers I was looking for quickly!! He was telling me over the phone the best price and deal that I had ever heard of!! I was ready to move!! They not only had my perfect car they had TWO of my perfect car, in my perfect color!! Micheal you got me in & got me the car of my dreams!! Thank you, Thank you Michael!!! The Christopher Civic is AWESOME!!! LOVE MY NEW CAR!!! More

I was immediately approached by a smiling face and asked if I could be helped. We sat down and I was shown the reasons to buy from Wilsonville Honda followed by being shown a few cars and then offered to te if I could be helped. We sat down and I was shown the reasons to buy from Wilsonville Honda followed by being shown a few cars and then offered to test drive one (which is the one I ended up buying). After the test drive we discussed pricing and options for several different models of the Civic I was set to buy. I was never pressured in anyway and my questions were always answered with a polite friendly attitude. There was even a nice thank you email I received, but I did not get it until I actually bought the car. Anyway, A great experience and hope to do it again in the future. More

Best experience we have ever had! Geri Reeves was patient and kind and not at all pushy. She let us leave for lunch to think with no pressure. In fact she encouraged it!! She was pleasant throughout! and kind and not at all pushy. She let us leave for lunch to think with no pressure. In fact she encouraged it!! She was pleasant throughout! More

Jaime Powers was very friendly and made us feel special. She went beyond the call of duty. She made our experience Great!!!!! Thank You Jaime!!! Lou & Rose Morisette She went beyond the call of duty. She made our experience Great!!!!! Thank You Jaime!!! Lou & Rose Morisette More

I am a satisfied customer of Parker Johnstone's Wilsonville Honda. I just buy a Honda Civie EX-L 2012 from the dealer. Before going to Wilsonville, I already go around Portland and Gresham to look Wilsonville Honda. I just buy a Honda Civie EX-L 2012 from the dealer. Before going to Wilsonville, I already go around Portland and Gresham to look for the car. And in every dealer that I visit, I am treated as a potential victim. Only in Wilsonville Honda, I am treated as a customer. I received a honest up-front price of the car, and very good service. I don't have to play the mind-game with the dealer anymore. The other factor that help me to make the decision to buy the car is Geri Reeves. She is not only a very good representative, but also a very nice lady. She is warm, polite, and thoughtful. Everytime I need help, she is ready to give a hand, both before and after the deal. My wife and I are really impressed about her. If one of my friends wants to buy a Honda, I will definitely tell him/her to go to Parker Johnstone's Wilsonville Honda, and meet Geri. I believe that they will have a very nice experience in there. Thank you Geri, and Parker Johnstone's Wilsonville Honda. More

The interaction with Gerri Reeves regarding the car and The interaction with Gerri Reeves regarding the car and negotiating the price was excellent. However, when it came time to pay for the car, the The interaction with Gerri Reeves regarding the car and negotiating the price was excellent. However, when it came time to pay for the car, the ability of the dealership to conduct business in a professional and businesslike manner was AWFUL. We waited over 2 1/2 hours to get in to see the Finance Manager. When we finally were ushered in to the finance managers office, and, although I expressed my frustration and pique at the delay and stated we would like to get out of the dealership as soon as possible, he proceeded to go through his sales spiel trying to sell us extended warranties,etc, stuff we did not want and had said so at the outset of our meeting! On the day before going in to Wilsonville Honda to purchase the car, I made an appointment. However, the fact that we had an appointment made absolutely no difference. It took 1 1/2 hours for our sales person to finally tell us (after I asked rather emphatically) why we were waiting around in the dealership. They were too busy "working customers" to take our money. Evidently, unless our sales person stood right at the finance managers door, they took whoever was there, regardless of their status or the time spent waiting. Once Gerri asked how long it would be before we were able to pay for the car, we were told "10 minutes." That 10 minutes turned out to be an hour! I considered walking out and, in retrospect, I should have. We arranged to pay cash for the car we purchased and gave the dealership a personal check. We signed an agreement with the dealership that they would hold the check until I could move money into our account to cover the purchase. However, the dealership, with their messed up management and procedures, deposited the check which was returned for "insufficient funds." After I called the finance manager, he corrected the error and has promised to reimburse us for our banks insufficient funds charge. However, the blot on our otherwise flawless credit record with the bank cannot be undone. Wilsonville Honda has been MOST UNPROFESSIONAL and SLOPPY in their business dealings with me throughout this evolution. They have been completely unapologetic, other than correcting the check fiasco described above. I emailed the owner, Parker Johnstone, but have had no reply. Good intentions and nice sales people cannot make up for what is obviously a very poorly managed dealership. One can only imagine what it would be like to take a car to Wilsonville Honda for service or parts. You won't see me there. If the other departments in this dealership are as sloppy and unprofessional as our experience indicates, the car buyer would be well advised to stay away! More