
Parker Johnstone's Wilsonville Honda
Wilsonville, OR
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2,003 Reviews of Parker Johnstone's Wilsonville Honda
We have been coming to Wilsonville Honda ever since they opened. We have bought 2 new vehicles and 1 used vehicle from them, and they do all our service. We are very pleased! They make sure that things a opened. We have bought 2 new vehicles and 1 used vehicle from them, and they do all our service. We are very pleased! They make sure that things are done right, and their prices are very competitive. More
Our '98 Honda CRV died on I-5 as we were on our way from Portland, Oregon to Ashland, where I was to give a presentation that evening. It was a bad time for a break-down! AAA towed us to Wilsonville Honda. Portland, Oregon to Ashland, where I was to give a presentation that evening. It was a bad time for a break-down! AAA towed us to Wilsonville Honda. Ashley set up a rental car, promised to call us back with a diagnosis, and sent us on our way. We were back on I-5 in less than an hour from the time we coasted in a dead car to the side of the freeway! We made the event with time to spare. Ashley and Rob kept us informed by phone about our car. We enjoyed the 2011 CRV rental and returned four days later, to find our car fixed, washed, and vacuumed. And they comped us the rental. We couldn't have asked for more. Our car runs great and we plan to have all our break-downs in Wilsonville in the future. :-) This is also the first place I'll shop when we're ready to replace the '98 Honda. More
Very friendly; low-pressure experience. This is one of the best car-buying experiences that my and my wife have had. We felt the entire staff was knowledgeable, helpful, and worked hard to make a deal th the best car-buying experiences that my and my wife have had. We felt the entire staff was knowledgeable, helpful, and worked hard to make a deal that everyone was happy with. Merry was very, very good to work with, and never pressured us to buy. More
This was the best car buying experience I have ever had. The dealership has a friendly feel and is free of a spirit of oppression and intimidation. The staff were all very friendly, courteous, and genuine - The dealership has a friendly feel and is free of a spirit of oppression and intimidation. The staff were all very friendly, courteous, and genuine - I especially enjoyed working with Sheena (professional but warm and considerate). It was truly an enjoyable experience and I would definitely recommend to others. More
I knew what I wanted in a car and my old '99 Honda Accord was such an awesome used car I went to the dealership that helped me take such great care of it. Geri Reeves is a wonderful part of the sales team ma was such an awesome used car I went to the dealership that helped me take such great care of it. Geri Reeves is a wonderful part of the sales team making the purchase quick and thorough. But what made me buy the car was that I knew that the AWESOME service team at Parker Johnstone's Wilsonville Honda will again help me take care of it! They are such a family that they were as excited as my friends and family about my new purchase. Now that is a dealership that will be my first and only stop in the years to come. Did I mention I LOVE my 2011 Accord. Best car EVER! More
I brought my car for service here one morning after jump starting it. After bringing the car to the service center it dint start again. I told the mechanic that it was the battery and I want it replaced starting it. After bringing the car to the service center it dint start again. I told the mechanic that it was the battery and I want it replaced. But he started telling me it was not it and something to do with the ignition system. The whole ignition wiring thing costed me $800.00. I shouldn't have listened to him because after couple of weeks the car dint start again. This time I took it to another service center where replacing the battery fixed the problem. If only they gave the right advice and service the first time. I recommend getting a second opinion before getting you car fixed by them. More
Friendly dealership with ample selection of new inventory, fair pricing structure, and low-pressure environment. Total process including vehicle selection, test drive, options selection, financing, inventory, fair pricing structure, and low-pressure environment. Total process including vehicle selection, test drive, options selection, financing, and final paper work was approximately four hours. More
I went in for some service maintenance and was pleasantly surprised to find such a high level of customer service. They walked me through each step of the process. For me that entailed exchanging my vehicle surprised to find such a high level of customer service. They walked me through each step of the process. For me that entailed exchanging my vehicle for a loaner car, verifying what would be done to the car and then communicating that with my father who would would be footing the bill for his vehicle while he was away at the beach. My father being 55+ and not too well-versed about cars wanted to use synthetic oil as opposed to generic oil for an oil change. By the way, this is a Honda Pilot, not a souped up sedan. My boyfriend who has owned cars like an M5 informed me that putting synthetic in a Honda is completely unnecessary, the engine just isn't capable of getting so hot that the synthetic would be required. So, since I had yet to take the car to Jiffy Lube, I asked them to change the oil and I would pay for it myself. Since I'm sure Parker Johnston would've taken better care of the car then the guys at Jiffy Lube. Well, when my dad called to pay the other part of the bill and discovered the oil change that he had not authorized he went off on not one, not two but FOUR employees about the incident. When I arrived they were very professional and composed after this irrational man (unfortunately my ill-tempered father) had just reamed them out. We all laughed about it afterward and I offered to go buy them Starbucks gift cards for being so understanding. I've had many customer service oriented jobs since I was 16 and I know that in almost no circumstance should it be permissible to yell at a customer service rep, however they bore the brunt of his verbal assault and did so with a great deal of maturity. The man had just lost it over an oil change. Not shocks, a new suspension, brakes or anything that a normal person would be screaming at someone for. It was an oil change done with generic oil instead of synthetic. Out of the $1700 bill the man was screaming at them for a $20 oil change. I'm glad that the folks at Parker Johnston understand that great customer service can encompass many facets of customer care. They not only took $100 off for the maintenance, and comped my loaner vehicle but they were very bright and understood that sometimes not all transactions go as smoothly as they should have. More
I enjoyed my visit to Wilsonville Honda and greatly appreciated the low key, friendly, and helpful approach. I never felt pushed one way or another and was given fair options to work with. I want to appreciated the low key, friendly, and helpful approach. I never felt pushed one way or another and was given fair options to work with. I want to thank especially salesman Chris Nething. I do not see his name listed as an employee of this dealership on this website but I would recommend Chris as a respectful, fair, and most helpful guide through the information and buying process. He answered my questions, seemed sensitive to my concerns, and supplied further information when asked. Chris offers himself as a further contact at any time after the purchase if I may have questions. Thanks Chris for your help and I'll likely see you in the future. Also, finance manager Dan King is a good asset to this business. Rev. Tim Mockaitis Queen of Peace Catholic Church Salem, OR More
Dealt mainly with Dale Dohman. Everyone very helpful and freindly. Liked the pricing and no negotiation policy. Very fair. Would recommend highly to others. Very good experience. freindly. Liked the pricing and no negotiation policy. Very fair. Would recommend highly to others. Very good experience. More