Parker Johnstone's Wilsonville Honda

Great Experience for a guy that doesn't like the typical car buying ordeal !! Mike was wonderful to work with and his careful, quiet demeanor highlighted his honesty and integrity, making me comfortable wi car buying ordeal !! Mike was wonderful to work with and his careful, quiet demeanor highlighted his honesty and integrity, making me comfortable with not only him but the entire dealership. I was delighted to have the opportunity to meet and chat with Parker -- his approachableness and willingness to converse with customers also exemplified the integrity of the company he's built and the reason why his dealership sands out above the typical auto sales group. It's obvious that he sets the example for everyone there, despite his claim to be at the bottom of an inverted pyramid in his organization !! I appreciated that Mike and Parker were able to work around to meet a couple of not-typical, or perhaps unusual, requests I had to keep the deal alive. I have every confidence they will strive to maintain a close and honest dealer/client relationship throughout my years with my new car !! More

My family has been bringing our two Hondas to Wilsonville Honda for service since we purchased our Odyssey there in 2007. Is it just because of the exceptional quality of the mechanical service provided? I Honda for service since we purchased our Odyssey there in 2007. Is it just because of the exceptional quality of the mechanical service provided? Is it just because of the fair pricing? Is it just because of the convenient hours and close location? No, it's also because of that big, friendly smile on Jeannette's face when we walk in the door! Over the years Jeannette has always make our family feel special, and shown us that the dealership values not only our business, but our friendship, which is something rare to find these days in any industry. Whether its' a simple Lube/Oil/Filter or major renovation service well over a thousand dollars, we know our patronage is appreciated and not taken for granted. Jeannette always takes the time to explain servicing suggestions and never makes us feel rushed or hurried. She's also very understanding of the fact that in today's economy one may not have it in the budget to take care of all service considerations at once; with this in mind, she helps prioritize items within monetary constraints. Jeanette's caring attitude, and exemplary customer service skills, reflect highly upon the ownership, management and staff of Wilsonville Honda, and keeps us coming back as very satisfied customers. Thanks! More

Chris was great to work with. He made us feel very comfortable and was even great with my daughter who is only 4! By the time we left she was asking if he was coming with us! He has a great no pressu comfortable and was even great with my daughter who is only 4! By the time we left she was asking if he was coming with us! He has a great no pressure feel about him and it made it nice to be able to make our own decisions about the cars and really not feel any pressure to buy from him. He was very understanding of our situation and did what he could for us on our trade. He made it easy to work with and was great at explaining everything to me when I left. Thank you for being such a nice guy and easy to talk to! More

I have only had my Pilot serviced one time at this dealership, but it would not start last weekend and I called to ask what they thought the problem might be. Although it was just a couple of minutes dealership, but it would not start last weekend and I called to ask what they thought the problem might be. Although it was just a couple of minutes before closing time, Brandon not only correctly diagnosed the problem over the phone, but quickly came to the location and stayed until the Pilot was running again. I had run the battery down, and called AAA to charge it. I am extremely impressed that Brandon was not only willing, but insisted on staying to be sure the Pilot was running and was safe to drive, even thought it was after business hours. I would consider his actions far above and beyond the call of duty. You can bet I will continue having my Pilot serviced at this dealership! More

Chris was my primary contact for the sales portion of the transaction, Hugo was his manager, and Larry was the finance guy. I was looking for a Honda Pilot to allow me to better haul music gear around town f transaction, Hugo was his manager, and Larry was the finance guy. I was looking for a Honda Pilot to allow me to better haul music gear around town for gigs. I had done my homework before going to the dealership, so I knew about how much I could expect for my trade-in (a 2005 Lexus ES330) as well as for the car I wanted. I had really only done research on the 2012 models as well as a couple of years prior (2008, 2009, right around the refresh of the line. I had expected to get between $11,000 and $14,000 for the Lexus, was pleased to get $13,000 for my trade-in which I consider a fair value for both parties. There was a minimum of fuss and negotiation to get to that point. Of particular note was that they asked me to provide service records, which were easily obtained from my Lexus dealership, and replacing a cracked windshield, which I had already scheduled to have done on the following Friday. Action Auto Glass sent a guy out on Friday and repaired it at the dealership, which saved me a trip and a four hour wait. I originally went home with a used 2011 Pilot that was equipped how I wanted it, but after a couple of days I realized that this model was missing several features that I had been expecting, such as guide lines on the rear-facing camera and streaming audio from my phone (so I could listen to Pandora in the car while leaving my phone in my pants). The 2012's also have better fuel efficiency and a nicer grill, in addition to a better center console stack (for the audio system and climate control). Rather than have a car that I wish had these features for the next few years, I contacted Chris and they took the 2011 back with few if any questions and sold me a similarly equipped 2012 in the same color, which is now sitting in my garage, and I am very happy. There was no restocking fee, and everyone at the dealership was extremely pleasant at all times. While I am not the kind of guy who gives in to overt pressure, I never felt at any point that I was being pushed to do something I didn't want to do, and I consider my purchase of the 2011 to have been my own fault for not having done the research on that model year. In the case of both vehicles, I paid what I expected to pay based on information from the Consumer Reports and Edmunds websites. I also have a good friend in the loan business who had told me that Wilsonville Honda had a very relaxed sales environment. While the process of purchasing a car, especially when there is a trade-in and financing, to be rather lengthy, Chris did a great job of keeping me entertained and comfortable throughout. Shout outs to Oli and Michael, who I also had conversations with while at the dealership. In short, in the age of the Internet and easy to find information on specific car models, I expected to get certain prices, did so in all cases with minimal muss and fuss, and was treated well throughout the process, even when I changed my mind about the model I wanted within a couple of days. Note that the 5 day money back guarantee only applies to pre-owned vehicles. More

This was the easiest car buying experience we've ever had. Michael was great, and helped find the perfect car for us. This delearship is highly recommended! had. Michael was great, and helped find the perfect car for us. This delearship is highly recommended! More

I had a great experience buying a car at Parker Johnstone Honda. It was seamless, informative, and no pressure. I enjoyed working with Nichole Friswold, Hugo, and Corri. I will tell my friends and would def Honda. It was seamless, informative, and no pressure. I enjoyed working with Nichole Friswold, Hugo, and Corri. I will tell my friends and would definitely buy from this dealership again! More

Michaeland Wendy were GREAT to work with...Thank you!! They gave us the time we needed to make a good decision for our family with no pressure. They were informative and helpful. Thanks again! They gave us the time we needed to make a good decision for our family with no pressure. They were informative and helpful. Thanks again! More

I came into Parker Johnstone having had an excellent multi-year relationship with their service department. I had also heard second-hand about their honest, 'no-bull' approach to car sales. When I c multi-year relationship with their service department. I had also heard second-hand about their honest, 'no-bull' approach to car sales. When I came in, I wasn't sure what model I wanted, I just knew I wanted to be out of the car that I had. I brought my mother and sister along for the ride. Chris was great, and made the process what it needed to be. At first, given prior experiences at other dealerships that made me want to hose myself off, I wanted to make a decision quickly, and to run off. But I had an opportunity (as did my sister) to test drive three vehicles, and was given the opportunity to try more (I was running out of time, and had already driven the car I knew I wanted, so I did not). And I quickly became very comfortable with the process. Chris is friendly, knowledgeable, motivated, and remarkably candid about himself, his opinions, and the sales process. When we walked in, he had an Employee of the Week award sitting on his computer, and he described that he got this award for refusing to make sales pitches over the phone on Mothers' Day. In a different outfit, he would've been terminated for insubordination. At Parker Johnstone, he was recognized for his sincere commitment to service. He also made my mother very happy, which is a plus; she asked me today how Chris was doing. Even when the appraisal for my car did not come in exactly where I wanted, it was fully explained to me, respectfully and tactfully. I really appreciate having had the chance to work with Chris on this car purchase. I can't speak for the other sales staff, but I would most definitely go back and buy my next car from Chris. I worked secondarily with Hugo Moguel and Larry Skreen, but to the extent that I spent only a handful of minutes, I can't say too much about them except that they were prompt, courteous, and professional. More

My husband and I first went into the dealership on May 11th to look for a new CR-V. We happened to be directed to Bob Vestal, who was only into his second week as an employee of Wilsonville Honda, but wh 11th to look for a new CR-V. We happened to be directed to Bob Vestal, who was only into his second week as an employee of Wilsonville Honda, but who is very experienced in new/used car sales. What a nice man he is! Quiet and unassuming, not pushy at all and seems to be learning all about the Honda products quite rapidly. We came back yesterday (May 18th) to purchase our new car, and had a great experience. You are treated in a friendly, respectful manner and we will definitely recommend Bob to anyone who is looking for a new/used Honda to purchase. More