
Parker Johnstone's Wilsonville Honda
Wilsonville, OR
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2,007 Reviews of Parker Johnstone's Wilsonville Honda
Out of frustration and lack of confidence in our local Honda dealership (O'Brian Honda of Salem), we sought help from Nic Edinger, a service technician. He was professional, knowledgeable, and helpful & a Honda dealership (O'Brian Honda of Salem), we sought help from Nic Edinger, a service technician. He was professional, knowledgeable, and helpful & assisted in setting up an appointment with Parker Johnstone’s Wilsonville Honda. Nic diagnosed and correctly repaired a recalled brake master cylinder that had been done incorrectly at the other dealership. Nic also efficiently completed a power steering pump replacement that was on a recall notice. We are relieved that we now have brakes that are reliable and power steering that performs correctly. We are so pleased with the efficient and timely manner in which the repairs were diagnosed and repaired. Dave Berry, the service manager, was very willing to work with us and put our worries to rest. We were considering replacing our Honda Odyssey due to all of the problems we experienced with our local dealership, but Dave's reassurance that this vehicle issue could be resolved gave us hope that we weren't faced with shopping for a new vehicle. Kristina Banglo; a service adviser, was cheerful and friendly and was empathetic to our plight. She was thoughtful and promptly assisted with the repair process. Parker Johnstone’s Wilsonville Honda has earned our respect and our business. We will gladly drive 45 minutes, one way to receive this level of care in the future. The Parker Johnstone’s Wilsonville Honda team was a pleasure to work with. We will be recommending them to our family and friends. The Croser’s More
The price of the car was on the internet -- there were no games involved. The trade-in price they offered us was excellent, as was the interest rate on the loan. Nichole Friswold was very friendly and prof games involved. The trade-in price they offered us was excellent, as was the interest rate on the loan. Nichole Friswold was very friendly and professional, as was everyone we encountered in the dealership. The whole experience of buying the car, up to and including driving away in a brand new Honda, was excellent. We have already recommended this dealership and will continue to do so. Very happy customers! More
Geri Reeves was great! Patient and kind each time. She has become our kids adopted Grandma! Thanks for all your patience with us during our multiple visits to the dealership. Happy that we decided to st has become our kids adopted Grandma! Thanks for all your patience with us during our multiple visits to the dealership. Happy that we decided to stay with Honda again. So looking forward to driving our new CR-V! Our buying experience was relatively stress free! Thanks again, Geri and Hugo for your advice and help. More
I had a great experience yesterday at this dealership. I had a great experience yesterday at this dealership. I was having a long day -- driving a truck up from California with my trusty old car in to I had a great experience yesterday at this dealership. I was having a long day -- driving a truck up from California with my trusty old car in tow. My car had bitten the dust while I was on a desert vacation... I looked for prices on the internet and found that Wilsonville Honda had what I was looking for at an excellent price. I called the dealership and spoke with Zac Dreyer -- it turned out that my car of choice was at an even lower price than I thought! Zac answered my insomnia-addled questions patiently and honestly and assured me that a trade-in would go smoothly. I met with Chris Nething at the dealership 3 hours later. I felt absolutely no pressure from Chris to buy up on a vehicle or features. He presented these options to me quickly, took note of my disinterest, and introduced me to my new car. Chris was careful to be honest with me about the trade-in value of my car and made sure that I understood the process. I had an idea that I probably wouldn't get much due to the beating that I had given it over the years, but I appreciated his sensitivity -- and I was impressed that I got anything for my old car at all!. As an emergency nurse, I am used to people xx'ing me - I know what it looks like -- Chris is no xx. He's actually a really nice person with some interesting stories to tell (which helps pass the time -- buying a car takes time!). Chris knows his stuff and clearly cares about his job and the customer -- I find this mix of qualities to be rare in sales these days. Good to see! I shook hands with Chris' boss, Hugo Moguel, and noted throughout the day that he appeared to provide his employees with a fun, calm work environment --I like to see this in any business that I am working with. Trevyn Ashley handled my financing (0%!). He was warm and efficient and (as seems to be the trend at this dealership) did not give me a feeling of pressure when the service upgrade options were presented to me by his friendly associate (can't remember his name -- not listed on this website -- sorry man! -- I was REALLY tired!). The dealership's non-negotiation policy was refreshing. I usually enjoy a good haggle, but I like a low price to start off even more. I did my homework (I had been considering a new car for a while) -- for my model of choice, I could not beat their prices. Over-all excellent experience! More
Excellent experience, friendly and fun people. I was treated as a friend and not like a I was just another customer. The work was a warrenteed issue but I have had all my regular maintenance done there treated as a friend and not like a I was just another customer. The work was a warrenteed issue but I have had all my regular maintenance done there and always enjoyed the experience as much as one does when having work done on their car, painless. Jennette was great, good sense of humor and worked with me on my loaner car need. Jose was also been helpful when needed. Thanks everyone. More
We went to Parker Johnstone Wilsonville Honda after visiting another dealership in Vancouver Washington and having a horrible experience. As such, we were expecting more of the same hassles that you t visiting another dealership in Vancouver Washington and having a horrible experience. As such, we were expecting more of the same hassles that you typically associate with car buying. Upon arriving at the dealership and being greeted by Merry, we were pleasantly surprised to find out that car buying can be a fun and rewarding process. From start to finish, we were treated with kindness and respect, which seem to be lacking from the automotive industry in general. We were offered a very good price on our trade-in (substantially more than the low ball offer from the other dealership) and a great price on the new CRV (lower than anywhere else in the region, even with more options). To top it off, when the finance manager Sheena noticed that we qualified for a lower rate than our prequalification that we had from another bank, she didn't hesitate to offer it to us. How often does that happen? The other dealership tried to tack on points to our existing pre-offer. The process took a little longer than we would have hoped, but it wasn't due to the typical make you wait and sweat approach of other dealers. They were really just busy. As we were there around dinner time, Merry even gave us a gift card to a local restaurant and we went to dinner while they were finishing up the paperwork. By the time we made it back, our papers were ready and waiting! Overall, I am very satisfied and have already recommended this dealership to two friends and plan on recommending it to anyone else who will listen (even those who won't). More
Went for oil change...other fluids needed changing...service explained and purchased with no problem...drove away a very happy customer (again). I will return in the future. changing...service explained and purchased with no problem...drove away a very happy customer (again). I will return in the future. More
Chris Nething was very helpful during the process of buying our new Honda Civic. He kept us entertained while we waited for the paperwork to be processed. I would be happy to recommend this dealership a buying our new Honda Civic. He kept us entertained while we waited for the paperwork to be processed. I would be happy to recommend this dealership and Chris to others who are looking for a new vehicle. More
I visited the lot looking at the new Honda Ridgeline. Chris was helpful, knowledgeable, and respectful. Ultimately, I found I needed a larger truck than Honda offered. I have been a Honda owner since 1 Chris was helpful, knowledgeable, and respectful. Ultimately, I found I needed a larger truck than Honda offered. I have been a Honda owner since 1984 and will again return to Honda when my needs change. Chris was great. More
Great Experience for a guy that doesn't like the typical car buying ordeal !! Mike was wonderful to work with and his careful, quiet demeanor highlighted his honesty and integrity, making me comfortable wi car buying ordeal !! Mike was wonderful to work with and his careful, quiet demeanor highlighted his honesty and integrity, making me comfortable with not only him but the entire dealership. I was delighted to have the opportunity to meet and chat with Parker -- his approachableness and willingness to converse with customers also exemplified the integrity of the company he's built and the reason why his dealership sands out above the typical auto sales group. It's obvious that he sets the example for everyone there, despite his claim to be at the bottom of an inverted pyramid in his organization !! I appreciated that Mike and Parker were able to work around to meet a couple of not-typical, or perhaps unusual, requests I had to keep the deal alive. I have every confidence they will strive to maintain a close and honest dealer/client relationship throughout my years with my new car !! More