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Parker Johnstone's Wilsonville Honda
Wilsonville, OR
2,005 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,005 Reviews of Parker Johnstone's Wilsonville Honda
August 22, 2017
Wonderful experience! 👍👍👍 I had the pleasure of purchasing a car recently from a truly genuine person Anastasia. She greeted me with a warm smile and always went out of her way I had the pleasure of purchasing a car recently from a truly genuine person Anastasia. She greeted me with a warm smile and always went out of her way to make my experience an amazing one. From tempting me with decidant cookies, to triple checking my tech savy skills, no stone was left unturned as both Ana and the rest of the staff were friendly, kind and genuine. I love my new Civic and I get people asking me where I purchased it? I proudly tell them, why Parker Johnstone of course. More
by Swo23
Employees Worked With
Paul Chilton, Anastasia Rahe
August 22, 2017
New car purchase with no hassles Came in to inquire about trading in my 2014 CRV and Gaylen was there to walk me through the process. Gaylen was very attentive to my wants in a new ve Came in to inquire about trading in my 2014 CRV and Gaylen was there to walk me through the process. Gaylen was very attentive to my wants in a new vehicle and was able to get us through the transaction quickly and smoothly. She was great to work with. Brandie did excellent with the paperwork and explained everything. I purchased my first CRV at another dealership but after this experience I would recommend Parker Johnstone Honda above all other dealers. The whole transactions only took about 2 hours and we were able to enjoy the rest of the day in our new Honda. More
by Mark G
Employees Worked With
Brandie Trice, Gaylen Cashman
August 05, 2017
Great experiance Everyone was friendly and helpful. Geri spent a lot of time make sure my wife understood how all the different technologies and safety features worked Everyone was friendly and helpful. Geri spent a lot of time make sure my wife understood how all the different technologies and safety features worked. All the staff seem genuine and helpful. More
by Dan Waln
Employees Worked With
Geri Reeves, Paul Chilton
August 04, 2017
Still a hassle-free experience & the best deal! This was our second purchase from Wilsonville Honda and the overall experience was as great as the first! We shopped and researched our vehicle mostly This was our second purchase from Wilsonville Honda and the overall experience was as great as the first! We shopped and researched our vehicle mostly through email. Once again, Aaron Malstrom was very responsive, attentive to customer service and offered us a great price/financing upfront with no hassles, all online. At the dealership, we had the pleasure of working with Gaylen Cashman, once again. With Gaylen, the dealership experience and atmosphere was positive, helpful, customer focused and calm. As before, there was no unpleasantness, pressure, tricks or surprises throughout the whole process. We are very pleased with our new Fit, our deal and will continue to recommend Wilsonville Honda to others. We hope to be able to do business with them in this way for years to come. More
by Lopez family
Employees Worked With
Aaron Malmstrom, Gaylen Cashman
July 31, 2017
Always a great experience I have purchased two cars through Wilsonville Honda and each time have been treated with respect, honesty, and have never felt pressured. Normally I d I have purchased two cars through Wilsonville Honda and each time have been treated with respect, honesty, and have never felt pressured. Normally I dread going to car dealerships feeling like I'm being taken advantage of, but it is never the case at Honda of Wilsonville. I feel like I am going to go see family when I head to the dealership and have recommended them to several friends and family that have all had similar experiences to mine. Keep up the great work! More
by brit
Employees Worked With
Gaylen Cashman
July 24, 2017
As always a FANTASTIC experience! This is the second time we have purchased a vehicle from Parker Johnstone Wilsonville Honda. Working with Gaylen is amazing. I told her what we were l This is the second time we have purchased a vehicle from Parker Johnstone Wilsonville Honda. Working with Gaylen is amazing. I told her what we were looking for and all I had to do was wait until the perfect car arrived. Gaylen kept a watch and kept in touch with me for a couple months while we were getting ready to purchase a vehicle. Once the vehicle arrived and we settled on a price proposal, we were able to show up check out the car sign the papers and be on our way under two hours it was fantastic. We will be back when we're ready to buy another vehicle this dealership really goes above and beyond. More
by jkiss75
Employees Worked With
Gaylen Cashman
July 18, 2017
Not Happy :/ My husband decided to Surrpriae me with a Minii Cooper from Here and it was not quite what I had in mind .....so within one week since the Surprise I My husband decided to Surrpriae me with a Minii Cooper from Here and it was not quite what I had in mind .....so within one week since the Surprise I called and talked to David who told me we can return it for Three Thousand More than we Paid for it in !?!?! Not A Happy Customer !! More
by Marily
Employees Worked With
David Thompson
July 09, 2017
Dishonest dealership overcharging 10k+ ADM over MSRP CTR Greedy Stealership denying a honda fan who made a deposit to purchase a CIVIC TYPE R for MSRP, then turned down and breaks the agreement contract and Greedy Stealership denying a honda fan who made a deposit to purchase a CIVIC TYPE R for MSRP, then turned down and breaks the agreement contract and add a mark up of over $10,000 over MSRP. Then uses it as an excuse to make use of the car as a so called charity vehicle and show car for events to lure in customers. Dealership decides not to sell the car due to the fact that they are afraid the owner will flip this car more than MSRP, in fact that this dealership is doing so themselves with a 10,000 added mark up on the vehicle. Good job on behind a honest dealer, next time stick to your own words when somebody has an agreement to a car purchased for MSRP. Response from the ownerin the last week Given the overwhelming response to the introduction of the Civic Type R, we have found ourselves in a difficult position. We don’t believe that it is right or fair to the customers in our community to charge beyond what the manufacturer suggests. In the market we currently find ourselves, if we do the right thing and sell a Type R at MSRP, we know that unless it’s an enthusiast that plans on enjoying the car over the long term, someone will then flip the car for a substantial profit to take advantage of another consumer. We don’t think this is appropriate and have decided to wait until the market calms down or additional Type Rs are made available. We have refunded your deposit and deeply apologize for this inconvenience. As the owner, it should be understood that I have the first right of refusal to acquire any car in our inventory. I have chosen to do so with the Type R and instead, this very weekend I will be giving rides for charity at the Portland International Raceway. The car will appear at a number of Cars & Coffee events and will be displayed often throughout our greater community. I can’t think of a better use of our first Honda Civic Type R. If and when we acquire additional Type Rs, we will hold them until the time the market calms down and the cars can be retailed at a fair and equitable price. On behalf of my staff, I apologize for any mixed messages that have been communicated. Sincerely, Parker Johnstone | Owner More
by Thang
Employees Worked With
Gaylen Cashman
July 01, 2017
2017 CIVIC TYPE R NIGHTMARE!!! Where do I start... Back in October 2016, I called Wilsonville Honda and spoke with Gaylen Cashman about putting a deposit for a 2017 Civic Type R. Where do I start... Back in October 2016, I called Wilsonville Honda and spoke with Gaylen Cashman about putting a deposit for a 2017 Civic Type R. It was agreed in writing that I would receive the car at MSRP and be placed FIRST on the list. I paid a $500 deposit to hold my spot. Gaylen updated me on the status of the car every month until April 2017. As the car neared arrival, I was told that the owner would be purchasing the FIRST car that arrived. The manager of the store, Larry/Bob, called to tell me that I can purchase their second unknown allocation for a mark-up of $10,000 over sticker price. I was infuriated with this unprofessional and greedy business practice. I waited months and missed on other opportunities to purchase this car because I took this dealership at it's word. I have all emails to prove my position. I would NEVER ever do business with this dealership again. Find another dealership that will treat you better. I WILL BE FILING A COMPLAINT TO AMERICAN HONDA AND THE FTC FOR WILSONVILLE'S CORRUPT AND SHODDY BUSINESS PRACTICE!!! More
by Mathprofessor
Employees Worked With
Bob Moore, Gaylen Cashman
June 28, 2017
Fast and Easy I went to the Parker Johnstone Wilsonville Honda dealership based on their reviews. I wasn't disappointed. Everyone I dealt with were friendly and h I went to the Parker Johnstone Wilsonville Honda dealership based on their reviews. I wasn't disappointed. Everyone I dealt with were friendly and helpful.. More
by KatK
Employees Worked With
Nichole Friswold
