Parker Ford Lincoln Inc.
Murray, KY
Filter Reviews by Keyword
By Type
126 Reviews of Parker Ford Lincoln Inc.
Best Dealership I've EVER been to! I recently traded in my old pickup for a 2010 Chevy Silverado at Parker Ford in Murray, Ky. In all honesty - I was loathing the entire negotiation pr I recently traded in my old pickup for a 2010 Chevy Silverado at Parker Ford in Murray, Ky. In all honesty - I was loathing the entire negotiation process that goes along with buying a vehicle from a dealership (especially when a trade-in is involved). Immediately I could tell that this was not the typical group of "pushy" sales people, actually it was just the opposite. The atmosphere was very relaxed and genuinely concerned with making sure I felt very comfortable with whatever decision I made. I was very impressed with the financing group as well, they were able to get me a super low rate on the loan. Most of all - I got a great price on a great vehicle. I would highly recommend this dealership to anyone, David Parker and his group are 1st class, these folks know how to build relationships. More
Superior Customer Service Our experience with Parker Ford Lincoln began with the purchase of our 2013 Lincoln MKZ in February of 2013. Our salesman, Tim, was friendly and cour Our experience with Parker Ford Lincoln began with the purchase of our 2013 Lincoln MKZ in February of 2013. Our salesman, Tim, was friendly and courteous. The buying experience was a pleasure. We have enjoyed the complimentary service on our Lincoln. We have been made to feel appreciated all along the way. Recently, we experienced an issue with the climate control system. The service department got us scheduled promptly and arranged for a very nice late model loaner car for my wife to drive while the work was being performed. Parts were ordered and installed to address the issue. Before returning the car, Parker's performed the complementary regular service on the MKZ. When all the work was completed, the car was washed thoroughly. Parker's arranged to have the car delivered to my wife's office approximately 30 miles away. There is definitely a culture that emphasizes quality and customer service. All that I can say is thanks to David Parker and all the folks at Parker Ford Lincoln. More
Great Service My family in years past have purchased, maintained, and repaired many cars and trucks at Parker Ford, with outstanding satisfaction. And count many My family in years past have purchased, maintained, and repaired many cars and trucks at Parker Ford, with outstanding satisfaction. And count many of the employees as personal friends. We have taken potential customers to look at and purchase vehicles, currently no one has gone anywhere else for business. More
time crunch After wrecking my Ranger I needed a car fast. Living 20 miles out of town I had to get there for work starting the next day. Al & Jill went out of the After wrecking my Ranger I needed a car fast. Living 20 miles out of town I had to get there for work starting the next day. Al & Jill went out of their way to find something I could afford & have financing for me while I was at work. That evening they arranged for me to take they vehicle so I had a way home & back to work. that afternoon the paperwork was signed. Both went above & beyond to help me. More
Found my dream vehicle! After much traveling and searching for a specific vehicle, Tim at Murray came through for me. I had some very good experiences at other dealers, but After much traveling and searching for a specific vehicle, Tim at Murray came through for me. I had some very good experiences at other dealers, but also some poor ones. I couldn’t be more pleased with Tim and the staff at Parker Ford. More
Couldn't have been better! I was searching the internet for a used truck in the Murray and Paducah areas when I came across a few Ford F-150s that met all of my requirements. I I was searching the internet for a used truck in the Murray and Paducah areas when I came across a few Ford F-150s that met all of my requirements. I contacted the dealership through their website and boy was Nick Cook prompt! He worked with me over the phone and via email through every step of the process (I was moving from NYC back to the south). Once I had finished my move we scheduled an appointment to come and see the trucks. He had all three cleaned and ready for me to see and test drive. Nick focused all of his attention on our business when I was present which is a great thing in my book. After I decided on which truck I wanted, Nick saw to it that all of my concerns were addressed and everything on the truck was taken care of and cleaned to my standards. Nick sent me regular updates on the progress of the truck and what was being done to it! This was hands down my best experience buying a car to date. I will definitely be returning to Parker Ford when it comes time for my next vehicle purchase. More
Excellent Service My wife and I had been looking at upgrading our vehicle for sometime. We noticed a Ford Explorer on the dealer's website that fit the criteria that we My wife and I had been looking at upgrading our vehicle for sometime. We noticed a Ford Explorer on the dealer's website that fit the criteria that we had in mind. Our salesman, Tim, was quite knowledgeable of the vehicle and was able to answer our questions without hesitation. I had also found a similar vehicle at another dealership, but they were unable to beat the deal that Parker Ford had offered. We went back to the dealership two days later and bought the Explorer. The overall experience was excellent. Their business manager, Jill, was even able to find a lower rate on the loan than our bank could offer. We will definitely consider them for any future auto purchases! More
Relaxed and easy This experience was as it should be everywhere.I was dealing with a dealer in AR., through Ford as well and their internet sales manager treated us re This experience was as it should be everywhere.I was dealing with a dealer in AR., through Ford as well and their internet sales manager treated us really bad in a deal we had going on for 4 days. We moved on to Parker and found nick cook though emails.He continued through text message to talk with us through the whole deal and it couldn't have went better.no pressure or pushy stuff.They will get you financed and do all your paper work.It was really nice working with them.I will deal with them real soon, as im looking at the new 2015 trucks now.You can trust nick and the rest of thier staff.I delt with 4 total Ford dealers before Parker Ford. Parker Ford is a true pleasure to work with. More
New Car Purchase Very satisfied with my experience. Salesman was very professional, but not overly pushy. He worked to find the vehicle I wanted. Very pleased with Very satisfied with my experience. Salesman was very professional, but not overly pushy. He worked to find the vehicle I wanted. Very pleased with purchase. More
Friendly, Helpful and No Pressure Nick Cook was very helpful to work with. He did a great job in helping us find what we wanted and could afford. At no time did I feel pressured in a Nick Cook was very helpful to work with. He did a great job in helping us find what we wanted and could afford. At no time did I feel pressured in any way, which is refreshing in the car buying experience. Jill helped us with our paperwork and the financial transaction, and she was also very friendly and helpful. I highly recommend that you stop in and talk to Nick. He'll treat you right! More