Parker Ford Lincoln Inc.

We would like to really offer our sincere thanks to the entire staff involved in the purchase of our new 2011 Expedition on the 14th of December. It was an experience second to none for us having over our entire staff involved in the purchase of our new 2011 Expedition on the 14th of December. It was an experience second to none for us having over our life time made so many auto and truck purchases that they cannot be counted. Everyone involved in this purchase displayed the highest professional attitude and attention to our needs from my first internet request for information on inventory that seemed to meet our requirements to the goodbye’s as we departed with our new purchase. I really want to compliment the very first person with your firm for her very kind and rapid response to my request for information, Wendy Holzchuh as well as all follow-up with other concerns related to the vehicle. I had decided to either sell and replace or trade my 2006 Expedition and had sent out several request throughout western Kentucky to Ford dealers regarding their inventory that I felt would meet my needs for replacement. Wendy was by far the most prompt, courteous, and professional of all respondents with everything requested being answered. We visited several of the other dealers and got pricing as well but were by no means treated in any way close to as we were when we arrived at Parker Ford. Just as I like to make my purchases, we were given the bottom line price and later the options that I requested on trade in value or cash down purchase with no questions or any back and forth discussions, just the way it should be. As we were waiting for finalization on trade value I went to your service department to evaluate what I saw there as to me this is a very good indication on how you will be treated as a customer with service request and needs. The entire organization seemed very good, neat, and clean appearing, a department you can be proud of. To finalize, from our first phone contact with Wende and throughout the business end with Eric and Wende’s introductions to your service coordinator and manager were really impressed with our experience, one if not the best I have ever encountered in the overall transaction of purchasing a vehicle, Thanks again to the entire staff at Parker for your concerns and professionalism. More

im 15 and my parents decided it was time for me to get a car. (of course the price had to be right) and we had some very bad encounters with sleezy salesmen and terrible cars. But at parker we found a great car. (of course the price had to be right) and we had some very bad encounters with sleezy salesmen and terrible cars. But at parker we found a great car (mustang) at a wonderful price and service. i would recommend before anyone else to see parker ford first!!!! More

Wende went out of her way to make our car-buying experience a positive one. She gave us the freedom to look over & drive many vehicles without hovering over us. She listened to our needs, respected experience a positive one. She gave us the freedom to look over & drive many vehicles without hovering over us. She listened to our needs, respected our budget, & stayed well after the close of business to help us. After collecting a stack of 22 business cards from used car dealers all over west TN, northern MS, and KY, we were able to make an incredible deal at Parker Ford. We would recommend them to anyone, and make the two hour drive up there again ourselves when we need another vehicle. More

Worth the drive for Ripley, TN to Parker Ford in Murray, KY to deal on a car. Would make the drive to buy a car from them again. KY to deal on a car. Would make the drive to buy a car from them again. More

I have always had a great experience at Parker Ford in Murray. They always seem to bend over backward to help us with whatever we needed. There is no other place we will go to buy another vehicle or have Murray. They always seem to bend over backward to help us with whatever we needed. There is no other place we will go to buy another vehicle or have our cars serviced. All questions were addressed and all problems were taken care of with the utmost respect and friendliness. More

This dealership breached a written acceptance of an offer on a car and the sales manager laughed at me and said to go elsewhere or to call Ford Motor Company. Not what I expected from a small, family-owned on a car and the sales manager laughed at me and said to go elsewhere or to call Ford Motor Company. Not what I expected from a small, family-owned dealership. Deceptive practices and be prepared to feel the squeeze. More